88 customer analytics jobs at 61 companies in Orlando, FL
4w
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Customer Service Advocate
Maitland, Florida, United States
$49k/yr OnsiteFull Time
2+ YOEAssociate degree (or equivalent experience), 2 years child welfare experience, proficiency in Microsoft Word/Excel, strong customer service, data entry, and analytical skills.
Microsoft Word, Microsoft Excel, ARGOS, FSFN, FMMIS
2w
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Customer Success & Data Analyst
Winter Garden, Florida, United States
OnsiteFull Time
Experience with operational reporting, KPI tracking, advanced Excel and BI tools; strong analytical, communication, and stakeholder-collaboration skills.
Microsoft Excel, Power BI
1mo
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Customer Service Manager
Orlando, Florida, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in customer service with 2+ years in a leadership role; strong analytical skills; high proficiency in Salesforce and Microsoft Office; experience with root cause analysis and continuous improvement; excellent communication.
Salesforce, RouteOptix/Tegos, Microsoft Office
2w
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Customer Billing Rep II
Dover or Florida or Virginia or Ohio or Maryland or North Carolina or Pennsylvania
$19-$32/hr HybridFull Time
3+ YOE3+ years front- or back-office utility billing experience; advanced proficiency in SAP S/4HANA IS-U and BPEM; strong analytical, communication, and billing reconciliation skills.
SAP S/4HANA IS-U, SAP, BPEM
4w
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Remote Email/Chat/Text Customer Service Representative
Orlando, Florida, United States
$42k-$52k/yr RemoteFull Time
1+ YOE1–3+ years customer service experience (email/chat preferred), strong written communication, tech-savvy, analytical, disciplined, and fluent in English; availability for nights, weekends, and holidays.
1mo
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Box Office & Customer Experience Manager
Orlando, Florida, United States
$25/hr HybridFull Time, Seasonal
3–5+ years box office, ticketing or customer experience in live events/hospitality; experience with Salesforce, Universe, Ticketmaster, Tessitura or Eventbrite; supervisory experience; strong communication and analytics; flexible availability.
Salesforce, Universe, Ticketmaster, Tessitura, Eventbrite
2mo
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LSA Customer Service Team Lead
Orlando, Florida, United States
$27-$35/hr OnsiteFull Time
2+ YOELead a CSR team, coach, QA, manage LSA leads, ensure compliance, analytics, and CRM/ServiceTitan usage.
ServiceTitan, RingCentral, CRM, Google Sheets, Excel
3w
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Customer Success Manager
Orlando or United States
RemoteFull Time
3+ YOE3+ years in customer success or account management; strong communication, analytical, and problem-solving skills; FinTech/credit experience and underwriting knowledge; proficiency with Monday, HubSpot, and Linear.
Monday, HubSpot, Linear
1mo
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Customer Value Operations Lead
Orlando, Florida, United States
$110k-$170k/yr HybridFull Time
3+ YOE3+ years in customer success/operations/product/FP&A or related roles; bachelor's degree or equivalent; strong PowerPoint, analytics, dashboard, and cross-functional execution skills; practical fluency with AI tools.
PowerPoint, AI tools
6d
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Customer Project Specialist
Sanford or Greenwood or Roanoke or Brooklyn Park or Bondurant
OnsiteFull Time
5+ YOEBachelor's degree in a related field, 5–10 years of related experience, advanced Microsoft Excel skills, project management, analytical decision-making, valid driver's license, clean driving record, and willingness to travel.
SAP, P21, Microsoft Excel, Microsoft PowerPoint, Microsoft Office
2w
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Contact Center Technology Manager
Orlando, Florida, United States
$60k-$111k/yr OnsiteFull Time
1+ YOEBachelor's required (Master's preferred). 1+ year healthcare experience. Contact center technology SME with change management, data analytics, telephony, EHR, CRM and AI knowledge. Leadership and coaching experience.
telephony, electronic health records, CRM, analytics, AI
3mo
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Operations Integrations Manager, Customer Experience Group WHILL
Orlando, Florida, United States
RemoteFull Time
6+ YOE6+ years in operations; aviation/airport wheelchair operations experience; bachelor’s degree preferred; strong communication; analytical skills; Excel; data visualization knowledge.
Microsoft Excel, Tableau, Power BI
1w
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Member Value Associate
Orlando, Florida, United States
HybridFull Time
2+ YOEHigh school diploma or equivalent and 2–5 years of customer support experience. Requires computer proficiency, administrative skills, accounting knowledge, communication, data entry, analytical reasoning, and customer service expertise.
Microsoft Word, Microsoft Excel, Microsoft Outlook
4w
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Shift Supervisor
Orlando, Florida, United States
$16-$23/hr OnsitePart Time
Supervisory and customer-service experience; deductive reasoning, analytical and computer skills; advanced communication and supervision skills; flexible schedule including early mornings, overnights, weekends and overtime.
1w
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Product Support Specialist
Arizona or Melbourne
OnsiteFull Time
Requires an accounting, finance, or computer science degree or equivalent experience, customer service experience, troubleshooting and analytical abilities, strong communication, and availability from 8am to 5pm CST.
Salesforce, JIRA, Deltek Vision, Deltek Vantagepoint, Salesforce Service Cloud, Virtual Machine (VM)
1w
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Data Applications Engineer
Brevard County or Seattle
$141k-$198k/yr OnsiteFull Time
Blue Origin: Develops reusable rockets and systems for human spaceflight.
4+ YOE4+ years SQL experience, Python/Spark experience, GenAI use for code generation, data modeling, visualization, and building automated data pipelines; strong customer focus and documentation skills.
SQL, Python, Spark, Databricks, Databricks Apps, DBSQL, Claude Code, Codex, Tableau, PowerBI, Git, Gitlab, AWS, ECS, RDS, Lambda
1mo
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Dedicated Client Service Partner - Onsite
Orlando, Florida, United States
OnsiteFull Time
3+ YOE3+ years in healthcare/pharmacy/health insurance or PBM, benefits and claims knowledge, strong customer service, analytical and presentation skills, proficiency with Microsoft Office and virtual meeting tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Webex
3w
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Accounts Payable Specialist
Miami or Tampa or Orlando or New York City or Oakland or Costa Mesa or Los Angeles
$65k-$70k/yr HybridFull Time
3+ YOE3+ years digital advertising experience, BA/BS preferred, strong analytical and product sense, familiarity with payment processing, experience with project management/customer success tools, excellent English.
Everflow Pay, Tipalti, Veem
1d
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Centralized Leasing & Marketing Specialist
Orlando, Florida, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and at least 1 year of off-campus student housing or conventional housing leasing experience. Requires communication, customer service, analytical, organizational, and time-management skills.
Microsoft Office Suite, Entrata, SMS, 4DX WIG
2mo
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VP, Contact Center
Orlando, Florida, United States
OnsiteFull Time
15+ YOE15+ MgmtBachelor's degree required (MBA preferred), 15+ years leadership in contact center/customer experience with CRM, telephony, WFM, automation/AI expertise; proven revenue growth, vendor/BPO management, analytics, and executive communication skills.
CRM platforms, telephony systems, workforce management tools, conversational AI, chat, SMS, self-service solutions
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