New York Life: Provides life insurance, retirement income, and investment solutions.
5+ YOE5+ years in customer insights or analytics; advanced proficiency with Qualtrics and speech analytics; working knowledge of SQL, MicroStrategy, and Toad; strong data analysis, storytelling, and cross-functional leadership skills.
Qualtrics, speech analytics, SQL, MicroStrategy, Toad, AI technologies
Crash Champions: Provider of automotive collision repair and refinishing services.
Requires customer service, interpersonal, analytical, problem-solving, multitasking, organizational, and communication skills, with the ability to manage high volumes of calls and emails.
Crash Champions: Provider of national automotive collision repair and refinishing services.
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, plus the ability to manage high volumes of calls and emails.
Morristown or Plano or Boston or St. Petersburg or St. Louis or Atlanta
$15-$19/hrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
1+ YOEHigh school diploma and 1-3 years customer service experience; proficiency with AI tools and Microsoft Office; strong documentation, communication, and analytical skills.
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
15+ YOE15+ years in senior customer service leadership; global multi-location ops; CRM/Order Management expertise; strong analytics, change management, and strategic execution.
CRM, Order Management, Contact Center Technologies, Digital Service Channels
CitiNYSE: C: Global diversified financial services holding.
2+ YOE2+ years customer experience in a business/financial environment, strong communication, analytical and project management skills, ability to manage risk and client relationships.
Architectural Surfaces: Importer and distributor of natural stone, quartz, and tile.
3+ YOEHigh school diploma/GED, 3+ years customer service experience, knowledge of stone/slab/tile products, Microsoft Excel and CRM experience, strong communication and analytical skills, ability to lift 20+ lbs and stand for extended periods.
Waste Pro: Provides residential and commercial waste collection and recycling services.
Requires high-volume call handling, strong verbal, written, analytical, typing, multitasking, problem-solving, prioritization, and customer service skills, plus MS Office proficiency.
Peoples GasToronto Stock Exchange: EMA: Distributes natural gas to homes and businesses across Florida.
2+ YOERequires a high school diploma or equivalent, two years of customer service experience, one year using Windows PC/Microsoft environments and the internet, and strong communication, analytical, problem-solving, and critical-thinking skills.
Microsoft Office, Microsoft Excel, SAP, Windows, Internet
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
5+ YOEBachelor's degree required, 5 years strategy development experience, 3 years consulting/product/market research in online retail or SaaS; CCXP preferred; Master's preferred.
Irving or Lawrenceville or Charlotte or Lisle or Farmington Hills or Indianapolis or Phoenix or Tampa
HybridFull Time
Amerisure: Provides commercial property and casualty insurance for businesses.
3+ YOEHigh school/GED required, 3 years commercial underwriting/premium audit/agency/loss control/claims experience, proficient with Microsoft Office, strong communication, analytical and organizational skills, ability to travel up to 5%.
Justt: AI-powered platform for automated chargeback management and dispute resolution.
5+ YOE5+ years managing enterprise accounts, strong project management and analytical skills, proven track record building long-term customer relationships, payments industry experience advantageous, willingness to travel several times a year.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
2+ YOELead credit customer care team; experience in credit operations, billing and compliance; strong leadership, analytical and communication skills; HS diploma encouraged; 2+ years experience preferred.
Data & Customer Insights Analyst, Client Experience
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$80k-$90k/yrHybridFull Time
Osaic: Provides wealth management services to independent financial advisors.
2+ YOEBachelor's degree in a quantitative field preferred; 2–5 years analyzing complex data and market or consumer insights, NPS, process mapping, statistical techniques, dashboards, reporting, Excel, and visualization tools.
Pendo, Medallia, Snowflake, Microsoft Power BI, Microsoft Excel, VBA, Tableau, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft OneDrive, Microsoft SharePoint
Data & Customer Insights Analyst, Client Experience
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$80k-$90k/yrHybridFull Time
Osaic: Wealth management platform for independent financial professionals
2+ YOEBachelor's degree in a quantitative field or GED plus 10+ years' relevant experience; 2–5 years analyzing complex data, market or consumer insights, NPS, process mapping, statistical techniques, and reporting tools.
Pendo, Medallia, Snowflake, Power BI, Microsoft Excel, Tableau, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft OneDrive, Microsoft SharePoint, VBA
Kraft HeinzNASDAQ: KHC: Produces and sells condiments, dairy products, and packaged foods.
Proven customer/account management or retail sales experience in consumer packaged goods; strong analytical, negotiation, and interpersonal skills; Excel and Microsoft Office proficiency; ability to work autonomously and in team; reside in Tampa area or relocate.
Chadwell Supply: Supplies maintenance and renovation products for multifamily housing communities.
High school diploma or GED; excellent communication, organizational, time management, mathematical, analytical, and data-entry skills; advanced proficiency with MS Office Suite and SalesPad.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, SalesPad, LMS
TruChoice Roofing: Residential roofing, siding, and gutter installation and repair services.
Proven sales closer with experience meeting revenue targets; roofing or exterior home improvement sales preferred. Requires communication, CRM, Microsoft Office, analytical, self-discipline, and relationship-building skills.
CRM, iPad, iPhone, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams