79 customer care manager jobs at 43 companies in Covington, GA
1mo
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Customer Care Manager
Statham, Georgia, United States
OnsiteFull Time
4+ YOE4+ years experience in customer service, field service, or engineering; mechanical/electrical knowledge; ability to read wiring schematics; Microsoft Word and Excel skills; travel up to 25%.
Microsoft Word, Microsoft Excel
3d
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Customer Care Assistant Manager
East Point, Georgia, United States
$58k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor’s degree in business, accounting, or related field and 5–7 years of progressively responsible customer service supervisory or management experience; utility billing experience preferred.
1d
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Air Logistics Customer Care Manager
East Point, Georgia, United States
OnsiteFull Time
2+ YOE2+ MgmtRequires 2–5 years in freight forwarding or logistics and 2–5 years of leadership or team management experience, plus customer relationship, commercial, analytical, and air freight operations expertise.
2d
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Air Logistics Customer Care Manager
East Point, Georgia, United States
OnsiteFull Time
2+ YOE2+ MgmtRequires 2–5 years in freight forwarding or logistics and 2–5 years leading teams, plus customer relationship, air freight operations, analytical, commercial, and logistics systems expertise. Bachelor's preferred.
Key performance indicators (KPIs), Artificial Intelligence (AI), E-Verify
2d
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Air Logistics Customer Care Manager
East Point, Georgia, United States
OnsiteFull Time
2+ YOE2+ MgmtRequires 2–5 years in freight forwarding or logistics and 2–5 years of leadership experience. Strong customer relationship, commercial, analytical, air freight, compliance, and logistics systems expertise required; bachelor's preferred.
Key Performance Indicators (KPIs)
2mo
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APAC Customer Care Director
Malaysia or Atlanta or Asia
RemoteFull Time
8+ YOEBilingual English and Cantonese required; 8+ years in customer care, customer success, account management, or operations; Bachelor’s degree preferred; experience with CRM, Microsoft Office, and stakeholder engagement.
CRM, Microsoft Office, Microsoft Teams
4w
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Customer Care Manager - State Farm Agent Team Member
Gainesville, Georgia, United States
$30k-$70k/yr OnsiteFull Time
Manage customer service operations, coordinate team communication, handle account and billing inquiries, track service metrics, and obtain applicable state insurance licenses.
1w
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Associate, Customer Care
Wichita or Eddyville or Cedar Rapids or St. Clair or Gainesville
HybridFull Time
Bachelor's degree in a related field or equivalent experience; ability to manage customer orders, shipments, returns, invoices, inventory, and delivery issues.
Microsoft?
1mo
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Customer Care Specialist
Suwanee, Georgia, United States
OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years customer service/inside sales/account or order management experience (manufacturing/distribution preferred); Microsoft Outlook/Excel/Word and ERP experience; strong communication and problem-solving skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word, ERP
1w
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Customer Care Project Specialist
Hampton, Georgia, United States
OnsiteFull Time
1+ YOEAssociate degree or equivalent; 1–3 years in sales or technical product support; strong customer care, communication, organization, and time management skills; technical drawing proficiency required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM, SFDC, SAP, Microsoft Dynamics, Business Central, AutoCAD, SolidWorks, MAI, BOM
4w
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Customer Care Manager - State Farm Agent Team Member
Atlanta, Georgia, United States
$55k/yr OnsiteFull Time
1+ YOEMust hold Property/Casualty and Life/Health licenses,1+ year insurance experience,excellent communication and organizational skills,ability to manage priorities and track service metrics.
1mo
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Director, Customer Care
Marietta, Georgia, United States
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience,7+ years customer service/operations leadership,3+ years people management,experience with service metrics and 24/7 operations,strong analytical and communication skills,proficiency with Microsoft Office.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM, case management, reporting, business intelligence platforms
2w
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Customer Care Specialist (Cost Management)
Melbourne or Orlando or Melbourne or Orlando or Melbourne or Orlando or Clayton County or Cobb County or DeKalb County or Douglas County or Fayette County or Fulton County or Gwinnett County or Henry County or Jackson County or Rockdale County
$17-$22/hr HybridFull Time
1+ YOEHigh school diploma/GED and 1–2 years of administrative or phone-based customer service experience required; medical records, billing, or healthcare organization experience preferred.
SalesForce, CSI, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
2w
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Customer Care Warranty Representative
Farmers Branch or Atlanta or Austin or Charleston or Dallas or Houston or Myrtle Beach or Nashville or Orlando or Phoenix or Raleigh or San Antonio or Tampa
FieldFull Time
1+ YOEHigh school diploma required; bachelor's degree in construction management preferred. Requires driver's license, construction standards knowledge, computer literacy, 1+ year production building or warranty experience, and 3+ years subcontractor management.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3w
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GCS Executive Customer Care Supervisor
Atlanta, Georgia, United States
$65k/yr HybridFull Time
3+ YOE1+ MgmtSupervisory leader with 3+ years customer service experience (1+ year supervising), strong written/verbal communication, data-driven problem solving, Microsoft Office and CRM proficiency.
Microsoft Office, CRM
2w
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Lead Customer Care Specialist (Manheim)
Phoenix or Atlanta
$24-$36/hr HybridFull Time
7+ YOEHigh school diploma/GED with 7 years relevant experience (or degree/cert +5 years or 9 years experience). Extensive customer service, leadership, and technical troubleshooting experience; strong communication and documentation skills.
Medallia, Genesys PureCloud
15h
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Managed Care Customer Service Representative
Lawrenceville, Georgia, United States
OnsiteFull Time
0+ YOEHigh school diploma or equivalent and 0–2 years of related experience required. Requires Point of Sale and ticketing system familiarity, multitasking across systems, rapid learning, and checklist adherence.
Point of Sale, ticketing system
2mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma required (BA preferred). 5+ years in call center/customer service/banking ops,2+ years in contact center risk/fraud/escalations,1+ year leading frontline teams; strong judgment, documentation, and communication skills.
1w
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Team Lead, Technical Customer Care - REQ 1528
Suwanee, Georgia, United States
$27-$37/hr OnsiteFull Time
3+ YOEHigh school diploma required and 3+ years of customer service, technical support, HVAC support, or related experience. Requires CRM and business application experience plus Microsoft Office proficiency.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
11h
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Care Manager / Caregiver - 2PM-10PM
Roswell, Georgia, United States
OnsiteFull Time
High school diploma/GED, age 18+, effective communication, customer service, prioritization, judgment, problem-solving, and decision-making skills. CNA certification and senior-care experience preferred.
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