35 customer care manager jobs at 22 companies in Covington, KY
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Customer Care Specialist
Cincinnati, Ohio, United States
OnsiteFull Time
CBT Company: Family-owned industrial distributor serving manufacturers with automation, electrical, mechanical, conveyance, and digital solutions.
High school diploma, strong customer communication, 3+ years administrative or sales support preferred, proficiency with Microsoft Word and Excel, ability to manage multiple priorities and proofread accurately.
GoKeyless: American access-control and security-hardware provider selling keyless locks and turnkey installation services to businesses, governments, and consumers.
2+ YOERequires 2+ years of multichannel customer support or service-desk experience, strong communication and empathy, CRM/case-management proficiency, Intercom and RingCentral familiarity, and hands-on AI tool use.
NetSuite, Intercom, RingCentral, Claude, ChatGPT, Microsoft Copilot
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
5+ YOERequires 5+ years in sea logistics, freight forwarding, supply chain, or logistics; key account experience; strong communication and analytical skills; Microsoft Office proficiency; EDI/API familiarity; Tableau or BI experience preferred.
Microsoft Excel, Microsoft PowerPoint, Electronic Data Interchange (EDI), API, Tableau, Business Intelligence (BI)
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
5+ YOERequires 5+ years in sea logistics, freight forwarding, supply chain, or logistics; key-account experience; strong communication and analytical skills; Microsoft Office, EDI/API, BI, and Tableau familiarity.
Microsoft Excel, Microsoft PowerPoint, EDI, API, Tableau, Business Intelligence (BI)
Macy's, Inc.NYSE: M: A premier omnichannel retail organization operating department stores.
10+ YOE10+ Mgmt10+ years progressive leadership in customer care or related service operations, experience with AI/automation/analytics-driven transformation, strong strategic, financial, and people leadership; bachelor\u0002s degree or equivalent experience preferred.
Customer Care Center - Associate Account Manager - Commercial Lines
Fairfield, Ohio, United States
$22-$24/hrOnsiteFull Time
The Cincinnati Insurance CompaniesNASDAQ: CINF: Everything Insurance Should Be
Provide account support for agency-managed policies; process transactions in EPIC, communicate with policyholders and agents, obtain P&C license within 3 months, high school diploma required; associate/bachelor preferred.
The Kroger Co.NYSE: KR: A leading American supermarket chain and multi-department retail.
High school diploma or GED, basic computer and math skills, strong administrative, communication, organizational, customer service, and task-management skills; healthcare, retail, or customer service experience preferred.
Patient Queue, Appointment Tool, Patient Kiosk, Electronic Health Record (EHR)
Patient Care Coordinator - Part Time- Beacon Ortho
Mason, Ohio, United States
OnsiteFull Time
Upstream Rehabilitation: A network of outpatient physical therapy and rehabilitation clinics.
High school diploma or equivalent, strong communication and multitasking skills, front-office clinic experience, ability to manage scheduling, insurance verification, payments, and basic practice management tasks.
BrightPath Early LearningTSX Venture Exchange: BPE: Provider of early childhood education and childcare services.
Required credential (Associate in ECE or CDA or Career Pathway Level 3 or Bachelor's), meet state child care criteria, strong customer service and organizational skills, ability to work regular hours; 1 year licensed childcare experience preferred.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Valid driver’s license, ability to perform oil/tire and general vehicle maintenance, operate powered equipment, customer-service focus, and ability to become certified on required equipment.
Clinical Care Coordinator, Integrative Medicine, Full Time, First Shift
Cincinnati or Cincinnati or Cincinnati
HybridFull Time
University of Cincinnati Medical Center: Nonprofit academic medical center providing advanced hospital care, trauma services, teaching, and research for Greater Cincinnati.
2+ YOEHigh school diploma/GED required; 2 years experience (3-5 preferred). Strong customer service, multitasking, and interpersonal skills; ability to train others. Experience with EMR/EPIC and Microsoft Outlook; scheduling, registration, and data management.
Electronic Medical Record (EMR), EPIC, Microsoft Outlook
Primary Vascular Care: Clinical vascular and interventional radiology provider bringing hospital-level diagnostics, procedures, and follow-up to nursing homes.
Outgoing, customer-service oriented professional; comfortable traveling between facilities, managing accounts, meeting growth goals, reliable transportation required; healthcare/long-term care experience a plus.
CVS PharmacyNYSE: CVS: U.S. retail pharmacy chain serving consumers with prescriptions, health products, everyday essentials, and walk-in clinics.
High school diploma or GED required; bachelor's degree preferred or relevant experience in lieu. Requires retail management or CVS supervisor experience, leadership, communication, customer care, merchandising, and inventory skills.
Love's Travel Stops & Country Stores: Family-owned network of travel stops and fuel logistics services.
0.5+ YOESix months of customer service or sales experience preferred. Requires communication, sales, organization, teamwork, computer skills, background screening, and ability to lift up to 50 pounds.
JAN-PRO Franchise Development: Commercial cleaning franchisor that develops franchise systems and supports regional developers and independently owned cleaning businesses.
4+ YOEMinimum 4 years janitorial operations and customer service experience; strong communication, time management, MS Office proficiency; floor care technical skills a plus.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Mindfully Behavioral Health: Woman- and minority-owned private mental-health practice providing therapy, psychiatry, peer support, and behavioral services for all ages.
Requires professionalism, empathy, collaboration, strong communication, discretion, and the ability to support clients, manage sensitive interactions, document accurately, and coordinate with care teams.
St. Elizabeth Healthcare Florence: Catholic nonprofit hospital serving patients in Florence and surrounding Northern Kentucky.
Requires basic computer skills, strong verbal and written communication, and customer service training and skills. Must follow patient-care, sanitation, safety, and security standards.
VCA Animal Hospitals: Network of veterinary hospitals providing medical care for pets.
Experienced, personable, and professional representative able to provide client service, schedule appointments, explain fees, process payments, manage records, and educate clients on non-medical pet care.
Banfield Pet Hospital: Leader in preventive veterinary care and pet health services.
Managing client and pet flow through the hospital, coordinating care, ensuring clear communication with clients and associates, and supporting veterinary team productivity in a front-office, customer-facing role.
Carmel Manor: Faith-based nonprofit skilled nursing and personal care community serving older adults in Fort Thomas, Kentucky.
5+ YOE2+ MgmtCurrent Kentucky RN license, nursing school graduation, 5+ years of long-term care experience, 2+ years as a Director of Nursing, advanced MDS, management, infection control, and customer service skills.
Minimum Data Set, Electronic Medical Records (EMRs)