49 customer care manager jobs at 41 companies in Diablo, CA
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Customer Service Care Manager
Lathrop or Auburn or Portland
$67k-$150k/yrFieldFull Time
Raymond West: Intralogistics provider serving West Coast warehouses with forklifts, automation, storage, rentals, parts, and service.
3+ YOE1+ MgmtRequires 3–5 years in customer service or client-facing roles, 1–3 years supervising or managing teams, Microsoft Office proficiency, analytical and communication skills, and ability to drive.
Microsoft Office Suite, CRM, Time and Attendance system
Customer Care Manager - State Farm Agent Team Member
Mountain View, California, United States
$65k-$80k/yrOnsiteFull Time
Du Q Vo Insurance Agency: Independent State Farm insurance agency serving California customers with auto, home, life, health, and financial services.
Excellent communication, organization, attention to detail, and multitasking skills; customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
SuperCare Health: Private U.S. home medical equipment provider delivering respiratory, sleep, pharmacy, and chronic-care services to patients.
Requires medical supply or healthcare experience, medical terminology knowledge, strong customer service and organizational skills, computer proficiency, and ability to manage multiple tasks. Spanish bilingual skills preferred.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Serene Health: Private behavioral and mental health provider serving patients through therapy, telehealth, care management, and psychiatric services.
1+ YOEHigh school diploma or GED, 1+ year in case management, member care, customer service, call center, or similar work, California driver's license and vehicle insurance required; MA certificate preferred.
Empathy: Technology platform for bereavement and estate management support.
2+ YOEBilingual English/Spanish, 2 years customer-facing experience, US work authorization, strong communication, empathy, research and problem-solving skills, omnichannel support (phone/chat/email), and comfort with documentation and creating care plans.
Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yrHybridFull Time
LyftNASDAQ: LYFT: Ridesharing and transportation-as-a-service mobility platform.
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
Integral Senior Living: Senior living management and operation services provider.
High school diploma or GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; CNA preferred and senior care experience preferred.
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
1+ YOE1+ year supervisory experience, knowledge of companion animal and aquatics care, strong communication and customer service, ability to lift up to 50 lbs and work flexible hours.
Senior Clinical Customer Success Manager, iQueue for Inpatient Flow
Alaska or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Iowa or Illinois or Indiana or Kansas or Louisiana or Massachusetts or Maryland or Maine or Michigan or Missouri or Montana or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Illinois or Santa Clara or Charlotte
$120k-$150k/yrRemoteFull Time
LeanTaaS: Healthcare capacity management software serving hospitals with AI-driven patient-flow and resource-optimization tools.
7+ YOERN with BSN, 7+ years clinical (inpatient preferred), experience with acute care workflows, analytics mindset, EHR (Epic/Cerner) experience, strong communication and change management skills; willingness to travel 25–50%.
Peninsula Community Center: Non-profit Christian church in Redwood City offering worship, preschool, child care, and fitness services.
Lead and supervise Member Care team; ensure welcoming member experiences; manage front-desk operations; CPR/AED and First Aid required; Live Scan and mandated reporter certifications; part-time, limited hours.
Google Docs, Google Sheets, Google Calendar, Google Workspace
Midtown Veterinary Hospital: Private veterinary hospital platform operating general-practice clinics that care for pets across the Western United States.
5+ YOEHigh school diploma, 5+ years customer service experience in an animal hospital, supervisory experience preferred, proficiency with practice management software, multi-line phone and cash-handling skills, strong communication and organizational ability.
practice management software, multi-line phone system
Koinonia Family Services: Provides foster care, adoption, and family support services.
2+ YOERequires a high school diploma or GED, 2+ years of social work, case management, community engagement, customer service, or related experience, a driver's license, vehicle, insurance, and strong communication skills.
WS Audiology: Develops and manufactures hearing aids and audiology solutions.
2+ YOE2+ years relevant experience, strong customer service, supervisory and analytical skills, ability to learn and train on systems, cross-team collaboration, and decision-making.
Stanford Federal Credit Union: Not-for-profit, member-owned California credit union serving Stanford-community and Bay Area members with banking, lending, mortgage, and investment services.
1+ YOE1+ Mgmt1–3 years contact center or financial services leadership experience; knowledge of banking accounts and contact center metrics; coaching, scheduling, escalation handling, and policy enforcement skills.
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or California or San Francisco or New York City or San Jose
$21/hrRemoteFull Time, Contract
Included Health: Integrated virtual care and navigation platform.
Requires strong communication, organization, customer service, time management, documentation, critical thinking, multitasking, Google Suite proficiency, and medical institution experience with managed and primary care.
Center for Elders' Independence: Nonprofit PACE healthcare provider helping East Bay seniors live independently at home through medical and social care.
3+ YOERequires health plan member coordination, communication, clerical management, customer service, oral communication, basic PC and software knowledge, accuracy, dependability, and performance in a heavy workload environment.
Integral Senior Living: Senior living management and operation services provider.
High school diploma or GED, age 18 or older, effective communication, customer service, judgment, problem-solving, and decision-making skills; previous senior-care experience preferred.
Care Coordinator Supervisor - Animal Clinic of Benicia
Benicia, California, United States
$18-$22/hrOnsiteFull Time
PetVet Care Centers: National network of locally led veterinary hospitals.
1+ YOEHigh school diploma, 1+ year lead CSR experience in a veterinary setting, phone triage and scheduling experience, hiring/discipline experience, open availability, must be 18+.
Midtown Veterinary Hospital: Private veterinary hospital platform operating general-practice clinics that care for pets across the Western United States.
5+ YOEHigh school diploma/GED,5+ years customer service in an animal hospital preferred,supervisory experience a plus,knowledge of veterinary terminology,ability to handle transactions and cash.