41 customer care manager jobs at 33 companies in Hampton, NH
3mo
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Customer Care Supervisor
Hudson, New Hampshire, United States
OnsiteFull Time
3+ YOE1+ Mgmt3-5 years in Customer Care with 1-3 years supervising; strong coaching, training, and performance management in a call center; experience improving First Contact Resolution while maintaining service levels; excellent communication and problem-solving; ability to work later shift; CRM and call center tech experience.
CRM, Contact Center Technology, Call Center Software
2d
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Senior Director, Customer Care
Marlborough or Manchester
$220k-$270k/yr HybridFull Time
12+ YOE12+ MgmtBachelor’s degree or equivalent experience and 12+ years of progressive customer care or contact center leadership, including scaling teams in FDA-regulated healthcare, medical device, pharmaceutical, or biotechnology environments.
Customer Relationship Management (CRM), Salesforce, Conversational AI, Flexible Spending Accounts (FSAs), Health Savings Account (HSA)
1mo
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Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
1mo
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Patient Care Representative
Newburyport, Massachusetts, United States
$17-$29/hr OnsitePart Time
Provide exceptional patient-facing customer service, manage check-in and iPad registration, collect copays, enter patient information, handle mail and basic administrative tasks, and collaborate with clinical staff.
iPad
1mo
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Head of Customer Success
Boston, Massachusetts, United States
$200k-$240k/yr HybridFull Time
Senior Customer Success leader with enterprise healthcare experience, expertise in value-based care, analytics-driven decision making, and ability to build and lead teams; bachelor’s degree required; MBA preferred.
API, EHR
1mo
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Auto Care Center Service Manager
Portsmouth, New Hampshire, United States
$21-$34/hr OnsiteFull Time
Valid driver\u000driver's license, ability to change oil and tires, operate powered equipment, strong customer service and supervisory skills, work in varied weather conditions.
3w
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Director, Customer Experience
Brighton, Massachusetts, United States
$130k-$150k/yr HybridFull Time
10+ YOEBachelor's degree required (Master's preferred),10+ years progressive health plan/member experience with team leadership, managed care grievances/appeals, billing/enrollment, CRM/telephony/portal oversight, ability to obtain U.S. government security clearance, authorized to work in the U.S.
1mo
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Multispecialty Patient Care Coordinator Float|Concord
Concord, New Hampshire, United States
OnsiteFull Time
Performs patient registration, referral coordination, phone management, scheduling, insurance verification, and other patient access duties; high school diploma and customer service experience required.
Televox, Patient Connect, Electronic Medical Records (EMR)
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
1mo
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Animal Care Supervisor
Medford, Massachusetts, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ year supervisory experience (preferably pet retail), high school diploma/GED preferred, strong companion animal and aquatics knowledge, ability to lift up to 50 lbs, excellent communication and leadership skills.
6d
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Virtual Care Referral Coordinator (Temp)
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or California or San Francisco or New York City or San Jose
$21/hr RemoteFull Time, Contract
Requires strong communication, organization, customer service, time management, documentation, critical thinking, multitasking, Google Suite proficiency, and medical institution experience with managed and primary care.
Google Suite, Electronic Medical Records (EMR)
2w
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MANAGER - ROOM GS
Manchester, New Hampshire, United States
OnsiteFull Time
Previous hotel front desk management experience required; strong hospitality, budgeting, forecasting, employee training, recruitment, and guest service skills expected.
401k, CARE
3w
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Patient Care Representative
Newton, Massachusetts, United States
$27-$29/hr OnsiteFull Time
Requires excellent customer service, clear telephone communication, computer comfort, multitasking, positive attitude, and ability to manage patient records, scheduling, insurance, payments, and privacy compliance.
3w
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HR Care Partner, Boston, MA (Hybrid)
Newton or Boston
$103k-$141k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience and 5 years of HR experience across employee relations, performance management, and management consultation. Requires analytical, adaptable, customer-focused problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Copilot
1mo
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Admin: Russian Bilingual Care Coordinator Associate
Lynn, Massachusetts, United States
$20-$24/hr OnsiteFull Time
1+ YOEBilingual Russian/English, high school diploma/GED, 1+ year customer service experience, home healthcare experience preferred, HHAeXchange experience preferred, able to manage referrals, scheduling, and on-call rotation.
HHAeXchange
1w
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Care Access Switchboard Operator
York, Maine, United States
$17-$27/hr OnsiteFull Time
High school diploma or GED required. Requires strong customer service, written and oral communication, interpersonal, time management, judgment, and multitasking skills; healthcare switchboard experience preferred.
1w
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Account Manager of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services
Concord or New Hampshire
FieldFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in client management, customer service, or client support, preferably in healthcare or business-to-business settings; Microsoft Office and project management experience.
Microsoft Office, CRM software
2w
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Store Manager in Training
Ipswich, Massachusetts, United States
$19-$29/hr OnsiteFull Time
High school diploma or GED required; bachelor's degree preferred or relevant work experience in lieu. Requires retail management or CVS Supervisor experience, leadership, communication, customer care, merchandising, and inventory skills.
Benefits Moments
2mo
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Receptionist - Part Time - Memory Care Assisted Living
North Chelmsford, Massachusetts, United States
$18-$19/hr OnsitePart Time
High school diploma preferred; skilled with telephone systems; able to greet visitors, handle phone calls, manage appointment books, and perform basic front-desk computer tasks.
1mo
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Child Care Certified Preschool Teacher
Westford, Massachusetts, United States
$21-$30/hr OnsiteFull Time
Associate degree in early childhood education or CDA or EEC MA teacher certification required; 2+ years licensed child care experience preferred; strong customer service, multitasking, and state employment criteria.
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