157 customer care manager jobs at 86 companies in Hell's Kitchen, NY

6d
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CUSTOMER CARE MANAGER
New York City, New York, United States
$50k/yr OnsiteFull Time
Brunello Cucinelli
Brunello CucinelliBorsa Italiana: BC: Designs and manufactures luxury cashmere apparel and accessories.
6+ YOEBachelor’s degree, 6–8+ years in customer care, CRM, e-commerce, clienteling, retail, or luxury services, English and Italian fluency, team leadership experience, and strong Excel, analytical, commercial, and communication skills.
Microsoft Excel
2w
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Customer Care Manager
Shelton or Norwalk or Bridgeport or Danbury
HybridFull Time
BIC
BICEuronext Paris: BB: Manufactures pens, lighters, razors, and other consumer goods.
5+ YOE4+ MgmtBachelor's degree or equivalent; 5–8 years in customer-facing CPG or similar environments; 4+ years of people leadership; order management, supply chain, change management, and ERP experience required.
JDE, EDI, BI, WMS, Microsoft Office
1w
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Customer Care Manager
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yr HybridFull Time
Sundays
Sundays: Modern furniture and home decor brand for everyday life.
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
2mo
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Customer Care Manager - State Farm Agent Team Member
Bohemia, New York, United States
$50k-$70k/yr OnsiteFull Time
Ryan Platz State Farm Agency
Ryan Platz State Farm Agency: Local agency providing auto, home, and life insurance services.
Customer-focused manager with strong communication, organization, and coordination skills; experience in customer service or office management; ability to obtain state licenses.
2w
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Customer Care Manager - State Farm Agent Team Member
Floral Park, New York, United States
$18-$20/hr OnsiteFull Time
Jackie Zupo - State Farm Agent
Jackie Zupo - State Farm Agent: An independent insurance and financial services agency helping customers manage everyday risks and plan for the future.
Excellent communication, organization, attention to detail, and multitasking skills; prior customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
4w
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Customer Care Consultant
Princeton, New Jersey, United States
$27-$35/hr OnsiteFull Time
Toll Brothers
Toll BrothersNYSE: TOL: A leading builder of luxury residential homes.
3+ YOE3+ years customer service, 2+ years construction/maintenance experience preferred, high school diploma or equivalent, strong communication, time management, and technical aptitude.
1w
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Customer Care Navigator - On-site - Manhattan & Brooklyn
New York City or Brooklyn
$56k-$99k/yr OnsiteFull Time
EmblemHealth
EmblemHealth: Provides comprehensive health insurance and wellness plans.
3+ YOEBachelor's degree and 3–5+ years in customer service, medical, or managed care environments. Requires customer needs assessment, healthcare navigation, communication, presentation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
1w
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Customer Care Associate II (Remote)
United States or Branchville or Richmond
$55k-$71k/yr RemoteFull Time
Selective Insurance
Selective InsuranceNASDAQ: SIGI: Provider of commercial and personal property and casualty insurance.
1+ YOEHigh school diploma required; 3+ years customer service preferred, 1+ years insurance experience preferred. Requires strong communication, Microsoft Office proficiency, problem-solving, multitasking, and complex transaction management.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Care Manager
Howell Township, New Jersey, United States
$20-$30/hr OnsiteFull Time
KidzThrive ABA
KidzThrive ABA: Providing in-home behavioral therapy for children with autism spectrum disorder.
Strong communication, organization, multitasking, problem-solving, teamwork, and customer service skills; healthcare, ABA, care coordination, scheduling, or case management experience preferred but not required.
Monday.com, CentralReach
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of logistics and supply chain services.
5+ YOE5+ years sea logistics experience, bachelor’s degree, customer-facing experience for strategic accounts, knowledge of healthcare logistics and compliance, strong communication, Excel/PowerPoint/Tableau proficiency, EDI/API familiarity, US work authorization required.
Tableau, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, EDI, API, AI
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global freight forwarding and supply chain management services
5+ YOE5+ years sea logistics experience, bachelor’s degree in supply chain/logistics/business, customer-facing experience, healthcare logistics knowledge, Excel/PowerPoint/Tableau proficiency, strong communication and project skills.
Microsoft Excel, Microsoft PowerPoint, Tableau, EDI, API
3mo
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Parts Customer Care Manager - Piscataway, NJ
Piscataway, New Jersey, United States
$90k-$100k/yr OnsiteFull Time
Foley: Sells, rents, and services Caterpillar heavy machinery and engines.
5+ YOE2+ MgmtHigh school diploma; minimum 5 years in Parts Operations with supervisory experience; strong communication; able to manage deadlines; proficient in Microsoft Office.
Microsoft Office
1w
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Customer Care Navigator - On-site - Staten Island in New York, New York
New York City, New York, United States
$56k-$99k/yr OnsiteFull Time
AdvantageCare Physicians
AdvantageCare Physicians: Provides multi-specialty medical care and population health services.
3+ YOEBachelor’s degree and 3–5+ years in customer service, medical, or managed care. Requires health-plan knowledge, customer assessment, resource navigation, communication, presentation, empathy, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
1mo
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Customer Care & Office Support Specialist
New York, New York, United States
$50k-$55k/yr HybridFull Time
Scope
Scope: Sells innovative eyecare products and provides medical education services.
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global logistics, freight forwarding, and supply chain solutions.
5+ YOE5+ years sea logistics experience, bachelor’s degree in supply chain/logistics/business, proven customer-facing experience, knowledge of healthcare logistics and compliance, strong project management and communication skills, proficiency with Excel/PowerPoint/Tableau, EDI/API familiarity, must be authorized to work in the U.S.
Tableau, AI, EDI, API integrations, Microsoft Excel, Microsoft PowerPoint, Microsoft Office
1d
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Lead Customer Care Associate, Redi Carpet
Piscataway, New Jersey, United States
$26-$31/hr OnsiteFull Time
HD Supply
HD Supply: Wholesale distributor of maintenance, repair, and operations products.
7+ YOERequires generally 7+ years of experience in the area of responsibility. Technical certification or associate degree may be required in some areas. Provides team guidance, escalation resolution, training, delegation, and quality control.
1mo
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Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yr HybridFull Time
Lyft
LyftNASDAQ: LYFT: Provides an on-demand ride-hailing and multimodal transportation platform.
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
2mo
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Senior Customer Success Manager , Consumables, Health & Personal Care
New York, New York, United States
$88k-$154k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEBachelor's degree; 4+ years vendor or client-facing experience; data analysis skills; Excel and BI proficiency; experience managing senior stakeholders; strong written and verbal communication.
Microsoft Excel, BI tools, internal AI tooling, Amazon tools and systems
1d
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CARE MANAGER - SOCIAL WORK
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or Puerto Rico or South Carolina or Texas or Utah or Virginia or Wisconsin
$85k-$95k/yr RemoteFull Time
CenterLight Health System
CenterLight Health System: Provides integrated medical and social services for the elderly.
2+ YOEMaster of Social Work required, active unrestricted New York license and registration, 2+ years administrative healthcare management experience, customer service experience, and experience with frail or elderly populations.
1mo
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Client Care, Assistant Manager
Long Island City, New York, United States
OnsiteFull Time
Rimowa
RimowaEuronext Paris: MC: Manufacturer and retailer of premium luggage and travel accessories.
5+ YOEBachelor's degree required, 5+ years in supply chain/operations/customer service in luxury retail, strong analytical and communication skills, CRM familiarity, ability to manage workshops, KPIs, and process improvements.
RMS, CEGID, Salesforce