147 customer care manager jobs at 84 companies in Lawrence, NY
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CUSTOMER CARE MANAGER
New York City, New York, United States
$50k/yrOnsiteFull Time
Brunello CucinelliEuronext Milan: BC: Italian luxury fashion house making clothing, accessories and lifestyle collections for women, men and children.
6+ YOEBachelor’s degree, 6–8+ years in customer care, CRM, e-commerce, clienteling, retail, or luxury services, English and Italian fluency, team leadership experience, and strong Excel, analytical, commercial, and communication skills.
BICEuronext Paris: BB: Global manufacturer of stationery, lighters, and shavers.
5+ YOE4+ MgmtBachelor's degree or equivalent; 5–8 years in customer-facing CPG or similar environments; 4+ years of people leadership; order management, supply chain, change management, and ERP experience required.
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yrHybridFull Time
Sundays: Canadian furniture retailer selling warm, functional West Coast modern furniture to households in Canada and the US.
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
Customer Care Manager - State Farm Agent Team Member
Bohemia, New York, United States
$50k-$70k/yrOnsiteFull Time
Ryan Platz State Farm: Independent State Farm insurance agency serving families and small businesses in Bohemia and across New York.
Customer-focused manager with strong communication, organization, and coordination skills; experience in customer service or office management; ability to obtain state licenses.
Customer Care Manager - State Farm Agent Team Member
Floral Park, New York, United States
$18-$20/hrOnsiteFull Time
Jackie Zupo State Farm Insurance: Independent State Farm insurance agency serving families and businesses in Floral Park and New York’s tri-state area.
Excellent communication, organization, attention to detail, and multitasking skills; prior customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
Customer Care Navigator - On-site - Manhattan & Brooklyn
New York City or Brooklyn
$56k-$99k/yrOnsiteFull Time
EmblemHealth: New York-based non-profit health insurance and medical services organization.
3+ YOEBachelor's degree and 3–5+ years in customer service, medical, or managed care environments. Requires customer needs assessment, healthcare navigation, communication, presentation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
Foley Industries: Family-owned heavy-equipment group supplying construction machinery, rentals, power systems, and construction technology to regional customers.
5+ YOE2+ MgmtHigh school diploma; minimum 5 years in Parts Operations with supervisory experience; strong communication; able to manage deadlines; proficient in Microsoft Office.
Customer Care Navigator - On-site - Manhattan & Brooklyn in New York, New York
New York City, New York, United States
$56k-$99k/yrOnsiteFull Time
EmblemHealth: New York-based non-profit health insurance and medical services organization.
3+ YOEBachelor’s degree and 3–5+ years in customer service, medical, or managed care required. Requires health plan navigation, customer assessment, resource connection, communication, MS Office, and technology skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
Customer Care Navigator - On-site - Staten Island in New York, New York
New York City, New York, United States
$56k-$99k/yrOnsiteFull Time
EmblemHealth: New York-based non-profit health insurance and medical services organization.
3+ YOEBachelor’s degree and 3–5+ years in customer service, medical, or managed care. Requires health-plan knowledge, customer assessment, resource navigation, communication, presentation, empathy, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
Scope Ophthalmics: Private Irish eye-care supplying products to clinicians and patients for dry eye, blepharitis, MGD, and AMD.
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
HD Supply: Industrial distributor of maintenance, repair, and operations products.
7+ YOERequires generally 7+ years of experience in the area of responsibility. Technical certification or associate degree may be required in some areas. Provides team guidance, escalation resolution, training, delegation, and quality control.
Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yrHybridFull Time
LyftNASDAQ: LYFT: Ridesharing and transportation-as-a-service mobility platform.
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
Senior Customer Success Manager , Consumables, Health & Personal Care
New York, New York, United States
$88k-$154k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOEBachelor's degree; 4+ years vendor or client-facing experience; data analysis skills; Excel and BI proficiency; experience managing senior stakeholders; strong written and verbal communication.
Microsoft Excel, BI tools, internal AI tooling, Amazon tools and systems
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or Puerto Rico or South Carolina or Texas or Utah or Virginia or Wisconsin
$85k-$95k/yrRemoteFull Time
CenterLight Health System: Not-for-profit New York healthcare system providing PACE, home care, and housing to older adults aging in their communities.
2+ YOEMaster of Social Work required, active unrestricted New York license and registration, 2+ years administrative healthcare management experience, customer service experience, and experience with frail or elderly populations.
RIMOWA: German luxury luggage manufacturer and retailer serving travelers with suitcases, bags, and travel accessories.
5+ YOEBachelor's degree required, 5+ years in supply chain/operations/customer service in luxury retail, strong analytical and communication skills, CRM familiarity, ability to manage workshops, KPIs, and process improvements.
Care Manager – Patient Support Call Center - Work from Home
Atlanta or Kansas City or Santa Fe or Dallas or Houston or Cleveland or Idaho Falls or New Providence
$37k-$94k/yrRemoteFull Time, Contract
IQVIANYSE: IQV: Providing advanced analytics, technology solutions, and clinical research services.
1+ YOEHigh school diploma, 1+ year medical billing, reimbursement, insurance verification, or related medical office experience, 3+ months data entry, 30+ WPM typing, computer proficiency, and strong communication skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel, HIPAA
AEG Vision: Network of optometric practices and optical retail locations.
High school diploma or equivalent, computer literacy, EMR proficiency, strong organizational and communication skills, confidentiality, and ability to manage patient scheduling, insurance, payments, and care coordination.
Animal Specialty Center: 24-hour emergency and specialty veterinary hospital serving pets throughout Westchester County.
2+ YOE2+ MgmtSupervise client care team; 2+ years supervisory; 3+ years general practice veterinary or 1+ year specialty/emergency; strong customer service and leadership; high school diploma; EzyVet experience a plus.