35 customer care manager jobs at 25 companies in Smithfield, NC
1mo
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Assistant Customer Care Manager
Cary, North Carolina, United States
OnsiteFull Time
0+ YOEUniversity degree or equivalent experience, 0-2 years relevant experience, valid driver’s license, strong communication and basic computer skills, ability to lift up to 80 lbs and climb ladders, knowledge of construction/warranty preferred.
2w
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Customer Service Manager
Raleigh, North Carolina, United States
$70k-$85k/yr FieldFull Time
3+ YOE3+ MgmtRequires 3+ years of customer service and supervisory or management experience, strong coaching and problem-solving skills, CRM and reporting-tool familiarity, and willingness to travel for site visits.
HubSpot, Soft-Pak, Tower, TRUX, Salesforce, CRM
3w
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Customer Care Warranty Representative
Farmers Branch or Atlanta or Austin or Charleston or Dallas or Houston or Myrtle Beach or Nashville or Orlando or Phoenix or Raleigh or San Antonio or Tampa
FieldFull Time
1+ YOEHigh school diploma required; bachelor's degree in construction management preferred. Requires driver's license, construction standards knowledge, computer literacy, 1+ year production building or warranty experience, and 3+ years subcontractor management.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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1st Shift Care Manager
Cary, North Carolina, United States
$16-$17/hr OnsiteFull Time
High school diploma or GED, age 18 or older, effective communication, customer service, multitasking, sound judgment, problem-solving, and decision-making skills. CNA certification and senior care experience preferred.
Employee Assistance Program (EAP)
3mo
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Customer Care Red Alert Supervisor
Dunn, North Carolina, United States
OnsiteFull Time
2+ YOEAt least 2 years of relevant experience in the call center, order control, DC operations or at a showroom.
Excel
1w
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Patient Care Coordinator
Cary, North Carolina, United States
OnsiteFull Time
High school diploma or equivalent; strong communication, customer service, multitasking, organization, time management, presentation, deadline management, and independent work skills required.
Raintree
1mo
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Director Product Management - Care Coordination
Raleigh, North Carolina, United States
HybridFull Time
Experience defining and delivering care coordination or chronic disease management products; strong customer discovery, product strategy, regulatory awareness (HIPAA/CMS), and cross-functional leadership skills.
2mo
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CARE Advocate -Durham, NC area
Durham, North Carolina, United States
OnsiteFull Time
High school diploma required; customer-service experience (dental/medical preferred); EMR experience preferred (EPIC a plus); strong communication, time management, multitasking, and hospitality skills.
EPIC, MyChart, Unimarket
3w
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Supervisor, Customer Service
Chapel Hill, North Carolina, United States
OnsiteFull Time
Requires high-volume healthcare call center and team management experience, claims and managed care knowledge, ACD systems, staffing analysis, quality coaching, HIPAA knowledge, and intermediate Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, ACD systems, CRMs
3w
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Patient Care Coordinator
Fayetteville, North Carolina, United States
OnsiteFull Time
High school diploma or equivalent; strong communication, multitasking, organization, time management, presentation, deadline management, and ability to work independently.
Raintree
1mo
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Client Care Supervisor
Pittsboro, North Carolina, United States
$18/hr OnsiteFull Time
Requires customer service experience, strong communication, leadership, multitasking, organization, and reliability. Supervisory experience and dog health knowledge preferred; training is provided.
2d
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Animal Care Technician (Kennel) Manager
Raleigh, North Carolina, United States
$19-$21/hr OnsiteFull Time
1+ YOERequires 1–2 years of kennel experience and ability to oversee animal care operations, supervise staff, manage schedules, maintain records, and uphold safety and customer service standards.
3w
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Patient Care Consultant
Wake Forest, North Carolina, United States
$20-$26/hr OnsiteFull Time
2+ YOE2+ years consultative sales, patient care coordination or customer service; strong communication, objection-handling, CRM/patient management system experience, results-oriented and patient-first mindset.
CRM, patient management systems
2d
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Care Access Specialist Senior
Morrisville, North Carolina, United States
$20-$29/hr RemoteFull Time
5+ YOEHigh school diploma or equivalent, five years of customer service or clerical call-center experience, and two years of Epic experience required; UNC Health scheduling experience and Epic Cadence preferred.
Epic, Epic Cadence, Microsoft Excel, Microsoft Word, Microsoft Office
2w
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Lead Customer Service Representative
Raleigh, North Carolina, United States
OnsiteFull Time
Retail or customer service experience is helpful. Requires high school diploma or equivalent, customer care, sales, communication, teamwork, quick problem-solving, and ability to perform physical store duties.
2w
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Office Supervisor and Client Care Coordinator
Raleigh, North Carolina, United States
$23-$25/hr OnsiteFull Time
High school diploma, supervisory or related operations experience, valid driver's license and clean record, Microsoft Office proficiency, strong communication and customer service skills, and ability to lift 60–80 pounds.
Microsoft Office, GPS
2w
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Office Manager
Raleigh, North Carolina, United States
$16-$17/hr OnsiteFull Time
Home care, healthcare, Medicaid, office management, or supervisory experience preferred; strong computer, scheduling, organizational, communication, and customer-service skills required.
Electronic Visit Verification (EVV)
1mo
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Client Services Manager
Raleigh, North Carolina, United States
$50k-$55k/yr OnsiteFull Time
Bachelor's degree required; experience in staffing/scheduling at a home care agency preferred; supervisory and Medicaid experience preferred; strong computer skills (electronic medical record) and communication skills.
Electronic Medical Record
2d
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Service Advisor - Truck Care
Kenly, North Carolina, United States
OnsiteFull Time
Six months of customer service or sales experience preferred. Requires communication, sales, organizational, teamwork, and computer skills, plus ability to lift up to 50 pounds and pass screening.
1d
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PATIENT SERVICES LEAD (FULL TIME) (1566243)
Cary, North Carolina, United States
$20-$22/hr OnsiteFull Time
Previous customer service experience required; ability to communicate, read procedures, operate hospital patient-care systems, supervise associates, and occasionally lift or move up to 100 pounds.
Admission, Discharge and Transfer (ADT) system, Health Insurance Portability and Accountability Act (HIPAA), Hazard Analysis Critical Control Point (HACCP)
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