104 customer care manager jobs at 55 companies in Westminster, CA
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Customer Care Manager
United States or Los Angeles
$120k-$180k/yrHybridFull Time
Clean Power Alliance: Not-for-profit community choice electricity provider serving residents and businesses across 38 Los Angeles and Ventura County communities.
5+ YOEBachelor's degree and 5+ years of customer service experience required. Requires strong analytical, communication, project management, and data interpretation skills; utility and CCA knowledge preferred.
Microsoft Office Suite, Microsoft Excel, Tableau, Power BI, Microsoft Dynamics CRM
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yrHybridFull Time
Sundays: Canadian furniture retailer selling warm, functional West Coast modern furniture to households in Canada and the US.
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
Raymond West: Intralogistics provider serving West Coast warehouses with forklifts, automation, storage, rentals, parts, and service.
3+ YOE1+ MgmtRequires 3–5 years in customer service or client-facing roles, 1–3 years managing or supervising teams, strong communication, organization, analytics, and Microsoft Office proficiency; must be able to drive.
Microsoft Office Suite, CRM, Time and Attendance system
Customer Care Manager - State Farm Agent Team Member
Newport Beach, California, United States
$65k-$85k/yrOnsiteFull Time
Moby Young Insurance and Financial Services: State Farm insurance agency serving individuals, families, and businesses with insurance and financial services in Newport Beach.
Manage customer inquiries, coordinate team communication, assist with account and billing tasks; strong communication and organizational skills; prior customer service or office experience preferred; must obtain state insurance licenses.
Customer Care Manager - State Farm Agent Team Member
Pasadena or Temple City
$60k-$90k/yrOnsiteFull Time
Jack Boyajian - State Farm Agent: Private State Farm insurance agency serving California customers with auto, home, life, business, renters, health, and pet insurance.
Strong communication, organization, attention to detail, and multitasking skills required; customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
Specialty Equipment Market Association: Nonprofit trade association serving specialty automotive aftermarket manufacturers, resellers, builders, enthusiasts, and related businesses.
2+ YOERequires 2+ years in customer service, call center, or client support; CRM experience; strong communication, problem-solving, detail management, and ability to work across multiple systems.
GHP Management: Private property management subsidiary serving residents of G.H. Palmer Associates’ Southern California multifamily apartment communities.
1+ YOE1-3 years customer relations experience in property management or related industry; high school diploma or equivalent; strong multitasking, communication, and computer skills; ability to perform physical tasks and pass background check.
Trivantage: Family-owned global textile manufacturer serving furniture, marine, shade, protective-apparel, and industrial customers.
Bilingual English-Spanish proficiency, associate degree or equivalent training, preferred customer service experience, strong communication, attention to detail, time management, teamwork, and problem-solving skills.
Plano or Santa Ana or New Jersey or Texas or Florida or Japan or Shanghai or Hong Kong or Canada or Mexico or Germany or United Kingdom or France
$68k-$79k/yrOnsiteFull Time
PSA: Private U.S. collectibles authenticator and grader serving trading-card, autograph, memorabilia, and other collectible owners.
6+ YOE2+ MgmtRequires 6+ years of customer service experience, including 2+ years supervising customer service or call center teams, process improvement expertise, strong communication, conflict resolution, and Salesforce or similar CRM experience.
DIRECTV: Digital television provider delivering satellite and streaming entertainment services to consumers and businesses.
Expert Salesforce platform knowledge, customer care or call center implementation experience, IT development and requirements experience, strong analytical and communication skills, and business and financial acumen.
Serene Health: Private behavioral and mental health provider serving patients through therapy, telehealth, care management, and psychiatric services.
1+ YOEHigh school diploma/GED, at least 1 year in case management, member care, customer service, or call center work, California driver's license and vehicle insurance, computer and communication skills.
Baker Commodities: Family-owned U.S. rendering and grease-recycling serving agriculture, food production, restaurants, and other food-service businesses.
2+ YOETwo years of post-secondary education or relevant work experience; strong data-entry, organizational, analytical, problem-solving, communication, and time-management skills; proficiency with Microsoft office software.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP system
Southwestern Law School: Independent nonprofit law school in Los Angeles educating students for legal practice through J.D. and LL.M. programs.
1+ YOEAssociate's degree + 1 year relevant experience (or equivalent). Experience with Microsoft Windows, Microsoft 365 Apps, computer/peripheral installation, and audiovisual systems. Ability to lift up to 50 lbs; strong communication and troubleshooting skills.
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
2+ YOE2+ years in sea logistics freight forwarding; proficient with Microsoft Office and analytics tools (Tableau); leadership experience; strong communication, problem-solving, and time-management; financial acumen; customer relationship management.
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
2+ YOE2+ years in sea logistics freight forwarding; proficient in Microsoft Office; strong leadership and communication skills; analytical and financial acumen; ability to manage customer relationships.
Tableau, Microsoft Office Suite, Analytics tools, Artificial intelligence
SuperCare Health: Private U.S. home medical equipment provider delivering respiratory, sleep, pharmacy, and chronic-care services to patients.
5+ YOE5+ years in training/LD or related field with 3+ years in healthcare/DME/call center environments; experience building curricula, leading trainers, LMS administration, instructional design, needs assessment and performance measurement.
Learning Management Systems (LMS), Google Workspace, Microsoft Office Suite
VCA Animal Hospitals: Network of veterinary hospitals providing medical care for pets.
Provide client-facing customer service, schedule and confirm appointments, manage medical records, process payments, answer phones, perform basic hospital maintenance, and educate clients on non-medical pet care.
Sea Logistics Customer Care Supervisor (Torrance, CA, US, 90501-1305)
Torrance, California, United States
$75k-$85k/yrOnsiteFull Time
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
2+ YOE2+ years in sea logistics freight forwarding; proficient in MS Office and analytics; leadership experience a plus; strong communication, problem-solving, time-management; financial acumen; ability to manage customer relationships.
COPE Health Solutions: U.S. tech-enabled healthcare consulting and workforce-development firm serving payers and providers in value-based care.
5+ YOE5+ years healthcare experience (min 3 years in account management/customer success/consulting), deep value-based care and population health knowledge, client relationship and team management, product/platform adoption, analytics, travel up to 40%, occasional evenings/weekends.