59 customer collaboration manager jobs at 41 companies in Seattle, WA
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yrRemoteFull Time
Signifyd: Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
Zenoti: Cloud-based SaaS provider of business software for salons, spas, medspas, and fitness businesses.
Subject-matter expertise in Zenoti product, strong customer relationship and executive presence, data-driven decision making, problem solving, cross-functional collaboration, and time management in a customer-facing SaaS environment.
Yoodli: Yoodli is an AI communication-coaching platform helping teams and professionals practice high-stakes conversations through roleplays and feedback.
3+ YOE3+ years enterprise customer success experience managing accounts, driving adoption, shaping lifecycle strategies, collaborating cross-functionally, strong written/verbal communication, and proficiency with CRM/customer engagement platforms.
Bellevue or Chicago or California or Colorado or Illinois or New York or Washington or San Francisco or New York City
$99k-$149k/yrHybridFull Time
OktaNASDAQ: OKTA: Identity management and access control software provider.
Requires product management or ownership experience, roadmap and backlog management, metrics and analytics, customer research, cross-functional collaboration, and ability to explain technical concepts clearly.
Digital - Senior Manager/Manager, Customer Insights
Vancouver or Seattle or Toronto or New York City or Los Angeles
$100k-$300k/yrOnsiteFull Time
AritziaTSX: ATZ: Vertically integrated design house creating Everyday Luxury apparel.
Experience in analytics/data science or customer insights, strong customer segmentation and performance marketing knowledge, business storytelling, cross-functional collaboration, and use of AI to inform insights; digital marketing experience preferred.
Symetra: Private U.S. financial services providing retirement solutions, life insurance and employee benefits to people and businesses.
8+ YOE8+ years developing customer/client communications in regulated industries; exceptional writing/editing, project management, stakeholder collaboration; knowledge of group benefits products; ability to travel occasionally; high school diploma required; US work authorization required.
Read AI: AI productivity software helping people and businesses optimize meetings, emails, and messages.
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
Finvari: Construction-focused SaaS provider of corporate cards, expense management, and AP invoice automation for contractors.
4+ YOEBachelor's degree in an applicable field and 4+ years as a product manager for an externally facing product. Customer advocacy, problem-solving, collaboration, and construction accounting interest required.
Anthropic: AI research developing safe and steerable AI systems.
8+ YOE8+ years product management or equivalent, experience shipping platform integrations and partner relationships, strong collaborative/product instincts, ability to work with engineering and customers, bachelor's degree or equivalent.
Uber Freight: Enterprise logistics technology provider serving shippers with managed transportation, multimodal capacity, and freight-management tools.
8+ YOERequires 8+ years of product management experience, data-driven problem solving with SQL, marketplace or network development knowledge, customer empathy, and strong communication and collaboration skills.
Seattle or United States or Europe or Africa or Europe
$215k/yrOnsiteFull Time
Edge Delta: Private software providing AI observability and incident-management tools for DevOps, SRE, and security teams.
Master's degree in software or computer engineering required. Leads product strategy and execution through engineering collaboration, enterprise customer engagement, and product performance analysis.
DocuSignNASDAQ: DOCU: Provides intelligent agreement management and e-signature software solutions.
5+ YOEBachelor's degree in a tech field,5+ years product management experience (3+ with Master's),experience in Healthcare & Life Sciences products and ecosystems (Epic,Cerner,Veeva),Agile/SCRUM,customer research and cross-functional collaboration.
Senior Product Manager, AI & Data Science Products
Seattle or Richmond or Austin or North Charleston or Philadelphia or San Francisco or Denver or Miami or Atlanta or Chicago or Augusta or Boston or Las Vegas or Trenton or New York or Raleigh or Portland
RemoteFull Time
Crunchbase: Provides predictive intelligence on private companies to investors, dealmakers, and analysts.
3+ YOERequires 3+ years of product management or comparable experience, customer-facing AI or data product ownership, applied AI/ML knowledge, data science and engineering collaboration, experimentation, analytics, and quality evaluation skills.
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yrHybridFull Time
Rippling: Unified workforce management platform for HR, IT, and Finance.
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
San Francisco or New York City or Salt Lake City or Seattle or Vancouver
$142k-$177k/yrHybridFull Time
BrexNew York Stock Exchange: COF: Intelligent finance platform for corporate card and spend management.
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations, 1+ year managing/developing teams of 4+ ICs, experience owning AI automation in support, product-minded builder, strong analytics and cross-functional collaboration.
BrightViewNYSE: BV: Commercial landscaping and grounds services.
3+ YOEAssociate's or bachelor's degree in business or equivalent experience; 3+ years in customer service, management, and leadership. Requires strong communication, leadership, coaching, collaboration, and site-travel abilities.