78 customer collaboration manager jobs at 56 companies in Washington
3w
Save
Mark Applied
Hide
3w
Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yrRemoteFull Time
Signifyd: Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
Utah or Colorado or Nevada or California or Washington or Oregon or Arizona
$104k-$183k/yrRemoteFull Time
Genesys: AI-powered experience orchestration and contact center software solutions.
6+ YOERequires 6+ years in customer success management with enterprise accounts, a bachelor's degree, strong business acumen, executive communication, cross-functional collaboration, and CRM/customer success platform proficiency.
Zenoti: Cloud-based SaaS provider of business software for salons, spas, medspas, and fitness businesses.
Subject-matter expertise in Zenoti product, strong customer relationship and executive presence, data-driven decision making, problem solving, cross-functional collaboration, and time management in a customer-facing SaaS environment.
Yoodli: Yoodli is an AI communication-coaching platform helping teams and professionals practice high-stakes conversations through roleplays and feedback.
3+ YOE3+ years enterprise customer success experience managing accounts, driving adoption, shaping lifecycle strategies, collaborating cross-functionally, strong written/verbal communication, and proficiency with CRM/customer engagement platforms.
Bellevue or Chicago or California or Colorado or Illinois or New York or Washington or San Francisco or New York City
$99k-$149k/yrHybridFull Time
OktaNASDAQ: OKTA: Identity management and access control software provider.
Requires product management or ownership experience, roadmap and backlog management, metrics and analytics, customer research, cross-functional collaboration, and ability to explain technical concepts clearly.
Eltropy: Private SaaS providing AI-powered conversations and communications tools for credit unions and community banks.
5+ YOERequires 5+ years of customer-facing experience, ideally in B2B SaaS or FinTech, with complex enterprise customers. Strong analytical, communication, technical, collaboration, and problem-solving skills required; travel up to 25%.
Digital - Senior Manager/Manager, Customer Insights
Vancouver or Seattle or Toronto or New York City or Los Angeles
$100k-$300k/yrOnsiteFull Time
AritziaTSX: ATZ: Vertically integrated design house creating Everyday Luxury apparel.
Experience in analytics/data science or customer insights, strong customer segmentation and performance marketing knowledge, business storytelling, cross-functional collaboration, and use of AI to inform insights; digital marketing experience preferred.
Symetra: Private U.S. financial services providing retirement solutions, life insurance and employee benefits to people and businesses.
8+ YOE8+ years developing customer/client communications in regulated industries; exceptional writing/editing, project management, stakeholder collaboration; knowledge of group benefits products; ability to travel occasionally; high school diploma required; US work authorization required.
Read AI: AI productivity software helping people and businesses optimize meetings, emails, and messages.
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yrRemoteFull Time
HiBob: HR technology providing a cloud-based people management platform for mid-sized and multinational employers.
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
Tapani Inc.: Family-owned heavy civil construction serving Northwest communities with site development, buildings, transportation, utility, and environmental infrastructure.
Requires project management knowledge or experience, leadership and mentoring skills, customer service ability, and effective collaboration with coworkers, subcontractors, and suppliers.
Finvari: Construction-focused SaaS provider of corporate cards, expense management, and AP invoice automation for contractors.
4+ YOEBachelor's degree in an applicable field and 4+ years as a product manager for an externally facing product. Customer advocacy, problem-solving, collaboration, and construction accounting interest required.
Anthropic: AI research developing safe and steerable AI systems.
8+ YOE8+ years product management or equivalent, experience shipping platform integrations and partner relationships, strong collaborative/product instincts, ability to work with engineering and customers, bachelor's degree or equivalent.
Uber Freight: Enterprise logistics technology provider serving shippers with managed transportation, multimodal capacity, and freight-management tools.
8+ YOERequires 8+ years of product management experience, data-driven problem solving with SQL, marketplace or network development knowledge, customer empathy, and strong communication and collaboration skills.
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$73k-$117k/yrHybridFull Time
Highmark Health: To create a remarkable health experience, freeing people to be their best.
2+ YOEBachelor's in related field or 6 years' progressive experience; 2 years in business/technical analysis or digital product management; strong communication, organization, collaboration, and customer/clinician advocacy skills.
Seattle or United States or Europe or Africa or Europe
$215k/yrOnsiteFull Time
Edge Delta: Private software providing AI observability and incident-management tools for DevOps, SRE, and security teams.
Master's degree in software or computer engineering required. Leads product strategy and execution through engineering collaboration, enterprise customer engagement, and product performance analysis.
DocuSignNASDAQ: DOCU: Provides intelligent agreement management and e-signature software solutions.
5+ YOEBachelor's degree in a tech field,5+ years product management experience (3+ with Master's),experience in Healthcare & Life Sciences products and ecosystems (Epic,Cerner,Veeva),Agile/SCRUM,customer research and cross-functional collaboration.