102 customer collaboration manager jobs at 66 companies in Westminster, MD
2w
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Customer Success Manager
Arlington or New York City
$60k-$75k/yr HybridFull Time
2+ YOERequires 2+ years in a customer-facing software-company role or equivalent, data analysis, communication, project management, cross-functional collaboration, and familiarity with financial services or compliance.
CRM, spreadsheets, support software, automation software, presentation software
2w
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Senior Customer Success Manager
Tysons Corner or McLean or India
HybridFull Time
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
SIMS, Dynamics 365, Power Platform
6d
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
2d
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Customer Success Manager II
Brazil or San Francisco or Washington, D.C. or Germany or Austria or Slovenia or Netherlands
RemoteFull Time
6+ YOERequires 6–8 years in Customer Success or Account Management, public-sector workflow knowledge, technical communication, cross-functional collaboration, organizational skills, and fluency in Portuguese and English.
ArcGIS, QGIS, Google Earth Engine, Metaview, Planet AI Notetaker
1mo
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Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
1mo
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Customer Care Manager
Columbia, Maryland, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
SAP, Microsoft Word, Microsoft Excel, PowerPoint
2mo
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Customer Success Manager (Hybrid)
Herndon, Virginia, United States
$80k-$90k/yr HybridFull Time
3+ YOE3+ years in customer success/account management; experience managing recurring B2B relationships; strong communication and organizational skills; cross-functional collaboration.
2mo
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Customer Success Manager - Federal (D.C. Hybrid)
Washington or Virginia
$150k-$230k/yr HybridFull Time
Legion Intelligence: Secure generative AI platform for defense and enterprise workflows.
US citizen or green card holder with SECRET or TS/SCI clearance; significant CSM/AM experience in the federal space; experience with technical products; willingness to travel; strong communication and collaboration skills; understanding of machine learning concepts.
Microsoft Excel, SQL, Python
1mo
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Product Manager - Mainstreet Customer Management
McLean or New York City
$165k-$205k/yr OnsiteFull Time
3+ YOEBachelor's in a quantitative or business field (or equivalent) or 3+ years product management experience; data-driven, cross-functional collaboration, strategy development, and product delivery skills.
2mo
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Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
2mo
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External Relations Manager, Customer Trust External Relations
Arlington, Virginia, United States
$116k-$160k/yr OnsiteFull Time
7+ YOE7+ years program or project management experience; using data/metrics to drive improvements; owning program strategy and delivery; cross-functional collaboration with non-tech teams; strong written and verbal communication. Product safety or external comms experience preferred.
2mo
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Customer Excellence Specialist (Arlington, US)
Arlington, Virginia, United States
OnsiteFull Time
2+ YOEBachelor's degree in engineering, information systems, business or similar; 2+ years professional experience (or master's degree); cross-functional project management, data-driven analysis, problem solving, and collaboration skills.
Microsoft Excel, Microsoft Power BI, Python, R
1d
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Asst Dir-Customer Success Mgmt (Government)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
5+ YOEBachelor's degree required and 5+ years in customer success, account or program management. Requires communication, presentation, stakeholder collaboration, analytics or enterprise software familiarity, and AI concepts awareness.
1d
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Let's begin! Asst Dir-Customer Success Mgmt (Government) (14951)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
5+ YOERequires a bachelor's degree and 5+ years in customer success, account management, or program management, with enterprise software familiarity, strong communication, stakeholder collaboration, and AI awareness.
1d
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Product Manager (Beyond Fuel)
Portland or Seattle or New York City or San Francisco or Washington or Chicago or Salt Lake City or Boston or Dallas
$90k-$120k/yr OnsiteFull Time
3+ YOE3+ years in product management, consulting, startups, or related work; strong problem-solving, customer research, communication, collaboration, and iterative delivery skills.
Claude, ChatGPT, Cursor
1mo
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Senior Staff Product Manager, All Access
Atlanta or New York City or Washington
$140k-$260k/yr HybridFull Time
8+ YOE8+ years product management experience in consumer digital or streaming products; strong strategy, roadmap, personalization and cross-functional collaboration skills; exceptional communication and customer empathy.
22h
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Senior Product Manager
United States or Washington
$144k-$216k/yr RemoteFull Time
Experience building products with cross-functional teams, collaborating with customers and stakeholders, using PM discovery and delivery tools, Scrum or Kanban, and data collection or pipeline processing.
Scrum, Kanban, natural language processing, large language models, generative AI, agentic AI
1mo
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Sr. Associate, Product Management - Customer Resiliency, Payments and Offers Capabilities
McLean or Richmond or Chicago or New York City
$101k-$138k/yr OnsiteFull Time
1+ YOEBachelor’s degree or military experience plus 1+ year in product management, product design, agile delivery, business analysis, data science, or software engineering. Strong collaboration and communication skills required.
Minimal Viable Product (MVP)
6d
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Technical Program Manager I
Atlanta or Boston or Scottsdale or Seattle or Sterling
HybridFull Time
Experience with enterprise environments, business analysis, requirements gathering, technical collaboration, cross-functional delivery, customer communication, analytical thinking, and complex stakeholder management.
2mo
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Senior Product Manager, Plan Management - Arlington, VA -
Arlington, Virginia, United States
OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years product management experience delivering customer-facing products; experience with entitlement/subscription systems, marketplace or CRE platforms; strong analytics, cross-functional collaboration, and communication skills.