47 customer collaboration manager jobs at 34 companies in Maryland
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Customer Care Manager
Columbia, Maryland, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
SAP, Microsoft Word, Microsoft Excel, PowerPoint
2w
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
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Associate Digital Product Manager
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$73k-$117k/yr HybridFull Time
2+ YOEBachelor's in related field or 6 years' progressive experience; 2 years in business/technical analysis or digital product management; strong communication, organization, collaboration, and customer/clinician advocacy skills.
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Account Manager
Bethesda, Maryland, United States
OnsiteFull Time
Managing client accounts to drive customer success and revenue growth, reduce churn, meet SLAs, coordinate order fulfillment, analyze performance metrics, and collaborate cross-functionally.
3w
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Consumer Experience Manager
Salisbury, Maryland, United States
OnsiteFull Time
7+ YOEBachelor's degree or equivalent experience and 7+ years in consumer experience, insights, customer experience, contact center operations, or related functions; requires analytical, communication, project management, and collaboration skills.
CRM
2w
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GARAGE - Store Manager - Mall in Columbia
Columbia, Maryland, United States
$62k-$83k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires a high school diploma, 3–5 years of management experience, customer orientation, fashion interest, decision-making, organizational, collaboration, and communication skills.
Social Media, Mobile Device, Microsoft Outlook, Microsoft Word, Microsoft Excel, OpenOffice
2w
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Senior Technical Account Manager
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or Washington, D.C. or South Carolina or Oregon or New Hampshire
$134k-$202k/yr HybridFull Time
Prior Relativity experience and Relativity Certified Administrator credential required; technical account management, incident resolution, cross-functional collaboration, and customer communication skills required.
Relativity, SQL, Windows, SaaS, IaaS, Hybrid, Knowledge-Centered Support (KCS), Business Intelligence (BI)
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GARAGE - Assistant Manager - Annapolis Mall
Annapolis, Maryland, United States
$21-$26/hr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma and 2 years of management experience, preferably in fashion retail. Requires customer service, organizational, decision-making, collaboration, social media, mobile device, and office software skills.
Social Media, Mobile Device, Microsoft Outlook, Microsoft Word, Microsoft Excel, Open-Office
2w
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Program Manager - Digital Talent Engagement
Hanover, Maryland, United States
$80k-$119k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent business experience; 5–10 years using CRM platforms and customer data for targeted engagement; B2C nurturing, lifecycle marketing, project management, analytics, and cross-functional collaboration experience.
CRM, SMS, chatbots, Marketing Cloud, Salesforce, Tableau, Adobe Analytics
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Renewals Manager (East)
United States or Maine or New Hampshire or Vermont or Massachusetts or Rhode Island or Connecticut or New York or New Jersey or Pennsylvania or Delaware or Maryland or Virginia or West Virginia or North Carolina or South Carolina or Georgia or Florida or District of Columbia
$69k-$94k/yr RemoteFull Time
2+ YOERequires 2+ years of cybersecurity and renewals experience, SaaS revenue experience, SaaS pricing knowledge, and customer renewal expertise. Preferred: 5+ years, quota overachievement, and entrepreneurial collaboration.
Salesforce, CPQ, IronClad, ChurnZero
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Assistant Community Manager
Ocean City, Maryland, United States
$22-$24/hr OnsiteFull Time
1+ YOE1+ year front-desk or office admin experience; customer-service oriented; MS Word/Excel/Outlook proficiency; ability to prioritize, collaborate, and pay attention to detail.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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Senior Manager, Guest Voice & Survey Governance
Bethesda, Maryland, United States
$110k-$186k/yr HybridFull Time
5+ YOERequires 5+ years of research consulting or voice-of-customer experience, a 4-year degree, complex program management, stakeholder engagement, vendor coordination, analytics collaboration, and presentation skills.
Qualtrics, Medallia
1w
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Integration, Automation Engineer - Federal Customer
Chantilly or Maryland or Alexandria or Arlington County or Fairfax County or Loudoun County or Prince William County or United States
$155k-$201k/yr OnsiteFull Time
Requires Python or similar scripting, systems integration, automation workflows, troubleshooting across platforms, configuration management, documentation, collaboration, and active TS/SCI clearance.
Python, Ansible, Git, APIs
2mo
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Double E Company - Territory Manager - PA, NJ, DE, MD & NY
Pennsylvania or New Jersey or Delaware or Maryland or New York or West Bridgewater or North America or Italy
$100k-$150k/yr RemoteFull Time
Drive territory and account growth, develop pipeline, maintain CRM/ERP data, collaborate with product/engineering/marketing, and travel 50–70% to customer sites; B2B manufacturing sales experience preferred.
CRM, ERP
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service leadership experience; multi-regional team management, project/change management, strong judgment, collaboration, and ability to travel up to 50%.
1w
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Service Advisor
Mount Airy, Maryland, United States
OnsiteFull Time
Customer-focused professional who communicates clearly, recommends vehicle maintenance and repairs, manages multiple customers and repair orders, and collaborates with service department personnel.
1w
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Service Advisor
Mount Airy, Maryland, United States
OnsiteFull Time
Customer-focused advisor who can communicate vehicle needs, recommend maintenance and repairs, manage multiple customers and repair orders, collaborate with service teams, and follow through on commitments.
2mo
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(USA) Personal Shopper - Sam's
Catonsville, Maryland, United States
$18-$26/hr OnsitePart Time
Provides member service, fulfills pickup orders, processes memberships, promotes products, follows safety procedures, and collaborates with managers, coworkers, customers, and business partners.
Open Door Policy
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Director, Events & Engagement
North Bethesda, Maryland, United States
$90k-$95k/yr HybridFull Time
7+ YOE7+ years leading complex events or engagement initiatives, proven event strategy and execution, strong leadership, project management, communication, and stakeholder collaboration; nonprofit/fundraising experience preferred; familiarity with Jewish customs preferred.
2w
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Personal Shopper - Sam's
Salisbury, Maryland, United States
$18-$26/hr OnsitePart Time
Provides member service, fulfills orders, handles merchandise safely, supports memberships and sales goals, follows safety procedures, and works collaboratively with customers, managers, and associates.
forklift
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