15 customer data analyst jobs at 13 companies in Lowell, MA
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2w
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
SQL, Microsoft Excel, Tableau, Hex, Python, R
2w
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOE5+ years experience (or Masters+3), BS in quantitative field or equivalent, strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design experience, excellent communication.
SQL, Microsoft Excel, Tableau, Hex, Python, R
1mo
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Senior Customer Experience Analyst
Boston, Massachusetts, United States
$90k-$121k/yr HybridFull Time
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI
1mo
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Senior Business Analyst, Data Integration, CoStar Debt Solutions
Boston, Massachusetts, United States
$100k-$148k/yr OnsiteFull Time
7+ YOE7+ years building and operating production API integrations (REST, GraphQL, webhooks, OAuth, ETL); customer-facing integration experience; scripting in Python or Node; bachelor's degree required.
REST, GraphQL, webhooks, OAuth, ETL, Python, Node, FIS, CoStar, Intex, Yardi, MRI, API
1w
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Customer Experience (CX) Insights Analyst
Boston, Massachusetts, United States
$73k-$122k/yr HybridFull Time
2+ YOE2+ years experience in CX, VoC, analytics or research; university degree in quantitative/business/technical discipline; experience with NPS/OSAT, forecasting, dashboards, and executive storytelling.
NPS, OSAT, Medallia, Qualtrics, Adobe Analytics, Microsoft Excel, Microsoft PowerPoint, Power BI, Tableau
1mo
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Senior Business Analyst, Data Integration, CoStar Debt Solutions
Boston, Massachusetts, United States
$100k-$148k/yr OnsiteFull Time
7+ YOE7+ years building and operating production API integrations (REST, GraphQL, webhooks, OAuth, ETL); customer-facing API management; scripting in Python or Node; bachelor’s degree required.
API, REST, GraphQL, webhooks, OAuth, ETL, Python, Node, FIS, CoStar, Intex, Yardi, MRI, LLM
2w
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Business Analyst
Medford, Massachusetts, United States
$90k-$120k/yr OnsiteFull Time
4+ YOE4+ years business/software usability analysis in Agile, BA/BS preferred, experience with Oracle/Postgres, SQL, BI/AI tools, strong communication, analytical and customer-orientation.
Oracle, Postgres, SQL, Business Intelligence tools, AI tools, APIs
1mo
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Trade Planning Analyst - Club Channel
Bedford, New Hampshire, United States
HybridFull Time
1+ YOEBachelor's degree required; 1+ year analytics or related experience preferred. Intermediate Excel required; experience with syndicated data, Circana/Nielsen, customer data platforms, Power BI, and Python is a plus.
Sam's Club Madrid, Dollar General 1010, Circana PTA, GoSimple, Circana, Nielsen, Microsoft Excel, PowerPoint, Power BI, Python
1w
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Implementation Analyst
New York City or Boston
HybridFull Time
0+ YOEBachelor's degree, 0–2 years experience, strong Excel and data skills, interest in private markets, SQL or API exposure a plus, excellent communication and analytical ability.
Microsoft Excel, SQL, APIs
4w
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Operations Analyst, Operations Analyst, Customer Retention - Acton, MA (Hybrid)
Acton, Massachusetts, United States
$65k-$98k/yr HybridFull Time
3+ YOEBachelor's degree,3+ years in analytics/operations/project coordination,experience with Agile/Kanban,ability to translate data into action and lead cross-functional programs.
Microsoft Excel, Azure DevOps, Jira, SQL, Power BI, Tableau
2d
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Analyst, Retirement Partners
Fort Mill or Charlotte or Boston
$32-$53/hr OnsiteFull Time
2+ YOEBachelor’s degree or equivalent experience, 2+ years in data management or analytics, strong Excel and analytical skills, communication, collaboration, process improvement, and customer service abilities.
Microsoft Office, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, CRM, Dynamics, SalesForce, Tableau, Alteryx, SQL
1d
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Program Analyst
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$132k-$178k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to NH-03 or GS-13, including data-driven analysis, integrated program insights, team leadership, business intelligence, and resolving competing customer priorities.
Business intelligence tools, Microsoft Word
1w
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Water Systems Analyst
Somerville, Massachusetts, United States
$1k/wk OnsiteFull Time
3+ YOEAssociate's degree preferred; minimum 3 years related accounting/bookkeeping experience; strong records management, data processing, customer service, and office software skills.
Waterscope, Dictaphone
3d
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Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or Cambridge or New York City or San Francisco
$270k-$336k/yr OnsiteFull Time
8+ YOE2+ MgmtRequires 8+ years in UX research, data science, customer experience, or product management; 3+ years analyzing qualitative and quantitative data; and 2+ years managing researchers, analysts, or data scientists.
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