28 customer data analyst jobs at 21 companies in Virginia
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Data Analyst II
Roanoke or Virginia or Tennessee or North Carolina or Blacksburg
$68k-$95k/yr HybridFull Time
2+ YOERequires 2+ years in digital analytics or technical consulting, Adobe Customer Journey Analytics experience, data analysis skills, and a bachelor's degree or equivalent. SQL, Python/R, tag management, visualization, and healthcare analytics are preferred.
Adobe Customer Journey Analytics (CJA), Freshpaint, Tealium, GA4, Heap, SQL, Python, R, Looker Studio, Tableau, Power BI, EHR, MyChart
1mo
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Customer Insights & Analytics Analyst
Chesapeake, Virginia, United States
$75k-$85k/yr OnsiteFull Time
1+ YOEBachelor's degree and 1-2 years experience, strong analytics and problem solving, advanced Microsoft Excel and PowerPoint, experience with syndicated data sources and customer research.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Nielsen, Numerator, 1010, Circana
4w
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOE5+ years experience (or Masters+3), BS in quantitative field or equivalent, strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design experience, excellent communication.
SQL, Microsoft Excel, Tableau, Hex, Python, R
3w
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Customer Experience Analyst
Alabama or Florida or Georgia or Kansas or Mississippi or North Carolina or Oklahoma or South Carolina or Tennessee or Texas or Virginia
$21-$24/hr RemoteFull Time
Experience with VoC, surveys, qualitative and quantitative data analysis, CX principles, reporting and dashboard creation, Power BI and Microsoft Office proficiency, strong communication and organizational skills; must maintain distraction-free high-speed home office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Power BI
2d
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Resource Planning Analyst
Arizona or Mississippi or Pennsylvania or Montana or North Carolina or Louisiana or Maryland or Maine or Minnesota or Nebraska or Missouri or Colorado or North Dakota or Alabama or New York or New Jersey or New Mexico or Nevada or Ohio or South Carolina or Connecticut or Texas or District of Columbia or Florida or Rhode Island or Iowa or Arkansas or South Dakota or Idaho or Illinois or Vermont or Tennessee or Kansas or Virginia or Delaware or Washington or Utah or Wisconsin or Georgia or Indiana or West Virginia or Kentucky or Oregon or Wyoming or Michigan or Massachusetts or New Hampshire or Oklahoma
$44k-$102k/yr RemoteFull Time
2+ YOERequires 2+ years in high-volume customer service or call centers, 1+ year analyzing data, and 6+ months monitoring queues with workforce or telephony tools. Strong communication, prioritization, and problem-solving skills required.
Five9, Verint WFM, CAS, Avaya CMS, NICE, Aspect, Microsoft Teams
2w
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Reporting Analyst
Norfolk, Virginia, United States
$62k-$65k/yr OnsiteFull Time
1+ YOEHigh school diploma or GED required; associate degree preferred. Requires 1–3 years industry experience, 3–5 years general sales, trade, or customer service experience, and advanced Excel skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access, SQL, LARA, DIVA, MIRA
1d
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Business Performance Analyst - Customer Contact Ops Support & Tech (Associate, Mid Level, or Senior)
Richmond, Virginia, United States
HybridFull Time
Experience varies by level: 0–2, 2–5, or 5+ years. Requires analytical, communication, data-quality, and Microsoft Excel skills; bachelor's degree in a related field preferred. After-hours support rotations required.
Microsoft Excel, Power BI, Tableau, SQL, Python
1mo
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Geospatial Analyst, Mid
Alexandria or Charlottesville
$102k-$108k/yr OnsiteFull Time
3+ YOEHS diploma/GED and 3+ years using GIS for DoD GEOINT analysis and open-source intelligence collection. Requires intelligence product development, multidisciplinary teamwork, and strategic customer support; U.S. citizenship and TS/SCI clearance required.
Geographic Information Systems (GIS), ESRI ArcGIS, Google Earth, GeoMedia PRO, QGIS, Adobe Acrobat, Adobe Creative Suite, Microsoft Office Suite, Python
2w
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Distributor Sales Analyst (Remote) (NW&PB)
Arlington, Virginia, United States
$80k-$100k/yr RemoteFull Time
1.5+ YOERequires 18 months of relevant sales or analytical experience, proficiency in Microsoft Excel and PowerPoint, strong communication, customer service, data analysis, organization, and relationship-building skills.
Microsoft Excel, Microsoft PowerPoint
2mo
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Senior SCRM Analyst
McLean or Arlington
OnsiteFull Time
6+ YOEActive Top Secret clearance required (TS/SCI preferred); 6+ years SCRM or related analytical experience; strong analytical judgment, executive briefing skills, and proficiency with Microsoft Excel, SQL, Python, Tableau, Power BI, or Palantir; ability to work onsite at secure customer sites in the National Capital Region.
1Exiger, Microsoft Excel, SQL, Python, Tableau, Microsoft Power BI, Palantir
1d
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Operations Analyst
Herndon or Massachusetts
$25-$30/hr OnsiteContract
High school diploma/GED, hands-on dispatch or operations center experience, data analysis across multiple sources, action planning, prioritization, and customer service experience.
ARCOS, LinkedIn
2w
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Management Analyst, Associate - Personal Property Tax Management Analyst Associate
Richmond, Virginia, United States
$23-$43/hr OnsiteFull Time
4+ YOEBachelor's degree in business, finance, accounting, or related field and four years of related experience. Requires analytical, tax administration, data management, customer service, reporting, and Microsoft Office skills.
DMV Mainframe, JD Powers Valuation, Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook, Adobe Acrobat
5d
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Business Intelligence Analyst
San Francisco or Lakewood or Washington or Orlando or Tampa or Atlanta or Chicago or Boston or Kansas City or New York City or Philadelphia or Fort Worth or Houston or San Antonio or Norfolk or Tacoma
$106k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 in business process optimization, CRM and BI systems, contract and customer data compliance, performance analysis, and management reporting.
Customer Relationship Management System (CRM), Cloud, business intelligence (BI), Change Control Board (CCB), electronic-business, USAJOBS, e-Verify, Microsoft Excel
2w
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HRIS Administrator / Analyst
Alexandria or United States
$120k-$140k/yr OnsiteFull Time
6+ YOEBachelor's degree in HR, IT, business, or related field; 6+ years of HRIS experience; analytical, communication, customer service, compliance, and HR data skills. Onsite work in Alexandria required.
SAP SuccessFactors
2mo
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Modeling & Simulation Analyst/Developer
Tysons, Virginia, United States
HybridFull Time
5+ YOEBachelor's in CS/ORSA/Data Science or equivalent,5+ years in data analytics or M&S,ability to obtain Secret clearance,U.S. citizen,experience with RAPTR,cloud platforms,and DoD customers.
RAPTR, AWS, Azure, GCP, AI/ML
2mo
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Functional Business Analyst - Help Desk
Arlington, Virginia, United States
$52k-$121k/yr OnsiteFull Time
Provide functional support for Momentum financial system, analyze and resolve system and data issues, produce reports, perform testing, and communicate with clients; strong MS Excel and customer service skills required.
Momentum, Microsoft Excel, Microsoft Power Platform
1mo
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Global Security Operations Analyst
McLean, Virginia, United States
OnsiteFull Time
1+ YOE1-2 years customer support or physical security experience; strong verbal/written communication, problem-solving, attention to detail; managing client data, travel itineraries, GPS tracking devices, and crisis response.
2mo
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Sr Project Management Analyst
Washington or South Carolina or Tennessee or Florida or New Hampshire or New Jersey or Alabama or Georgia or New York or Vermont or Illinois or North Carolina or Virginia or Kentucky or Ohio or West Virginia or Maine or Maryland or Pennsylvania or Massachusetts or Connecticut or Rhode Island or Delaware
$105k-$120k/yr RemoteFull Time
5+ YOE5+ years experience in quality/service/deployment/engineering or related fields; U.S. citizenship and legal authorization to work in the U.S.; ability to obtain government security clearance; CompTIA Security+ required within 6 months; bachelor’s degree OR 5+ years relevant experience; strong data analysis, RCA, and customer-facing skills.
Google Suite, Microsoft, P25 Trunking Network Systems, WAVE VoIP, Motorola Technical Notification (MTN), PLAN-X
2mo
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Modeling & Simulation Analyst/Developer
Tysons, Virginia, United States
HybridFull Time
5+ YOEBachelor's in CS/ORSA/Data Science or equivalent, 5+ years building AI/ML or physics-based models, experience with modeling & simulation tools and briefing DoD customers, ability to obtain Secret clearance (U.S. citizens).
RAPTR, AWS, Azure, GCP
2w
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Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or Cambridge or New York City or San Francisco
$270k-$336k/yr OnsiteFull Time
8+ YOE2+ MgmtRequires 8+ years in user research, data science, customer experience, or product management; 3+ years analyzing qualitative and quantitative data; and 2+ years managing researchers, analysts, or data scientists.
AI, behavioral analytics, synthetic data
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