124 customer education manager jobs at 75 companies in Albany, CA
2mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
1mo
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Agent Education Manager
San Francisco or New York City
$160k-$200k/yr OnsiteFull Time
4+ YOE4+ years in customer-facing B2B SaaS roles, experience with technical enablement/training, strong written and verbal presentation skills, ability to design scalable learning programs and partner cross-functionally.
Decagon
2mo
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Customer Education, Content & Systems Operations Lead
San Francisco, California, United States
$207k-$230k/yr HybridFull Time
8+ YOE8+ years in content, program, business, or learning operations; experience improving operating models and managing complex content portfolios; strong program management, communication, and systems-requirements skills.
2mo
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
3mo
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Customer Service Representative (Education Front Desk)
San Jose, California, United States
$20-$25/hr OnsiteAll Commitments Available
Customer service experience preferred; Mandarin fluency required; strong communication and problem-solving skills; able to manage multiple tasks in a fast-paced environment.
1mo
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Customer Experience and Service Ops Manager
Fremont, California, United States
OnsiteFull Time
3+ YOECollege educated with 3+ years customer-facing experience, strong interpersonal, communication, problem-solving, project management, and conflict resolution skills; contract review experience a plus.
2mo
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Global Industry Lead, Higher Education
Palo Alto, California, United States
$190k-$284k/yr OnsiteFull Time
10+ YOE10+ years leading strategy, BD, sales, partnerships or GTM in higher education; ability to develop industry strategy, build partner ecosystems, manage complex customer engagements, and travel frequently; BA or equivalent.
2mo
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AI Customer Enablement Lead
San Francisco, California, United States
$160k-$250k/yr OnsiteFull Time
6+ YOE6+ years in customer enablement/education with program ownership in B2B SaaS; strong instructional design instincts; ability to build onboarding, training, docs, and scalable learning programs; stakeholder management.
Slack, Microsoft Teams
1w
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Senior Account Manager, Education, Large Customer Sales
San Francisco, California, United States
$108k-$154k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience; 5 years in digital advertising, consultative sales, digital media, business development, online media, or digital marketing; experience with advertisers, agencies, or clients.
Google Ads, Display and Video 360, Search Ads 360, YouTube
1mo
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Business Development Manager, Higher Education Vertical Team
Boston or Austin or Seattle or Arlington or Santa Monica or New York or Chicago or San Francisco
$148k-$220k/yr OnsiteFull Time
5+ YOE5+ years relevant experience driving business development or institutional leadership in higher education; experience with ERP systems, customer service, executive engagement, and strategic planning; strong presentation and analytical skills.
SAP, Oracle, Workday, Salesforce, Ellucian, Instructure, Blackboard, D2L
3w
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Director, Customer Enablement
San Francisco or Bellevue or Sunnyvale
$215k-$250k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
Kubernetes, GPU computing, LMS, Confluence, Notion, GitBook, ReadMe
3w
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Row Program Advisor, Office of Residential Education
Stanford, California, United States
$113k-$120k/yr HybridFull Time, Temporary
5+ YOEBachelor's degree and five years of relevant experience, or equivalent combination of education and experience. Requires advanced communication, analytical, computer, customer service, financial, and compliance skills.
Microsoft Office Suite
3mo
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Store Manager
San Francisco, California, United States
$105k-$147k/yr OnsiteFull Time
3+ YOEPost-secondary education preferred, minimum 3 years retail store management experience leading teams of 10+, strong business acumen, Microsoft Office proficiency, English fluency, occasional travel (<10%).
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
3w
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Head of Customer Learning
San Francisco, California, United States
$184k-$276k/yr OnsiteFull Time
10+ YOE10+ years in customer education, learning, content strategy, or digital customer engagement; experience scaling functions, leading teams, partnering with executives, and using data to drive adoption and revenue.
Learning Management System (LMS)
2d
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Learning Center Manager
San Jose or Redwood City or Santa Clara
$30/hr OnsiteFull Time
Bachelor’s degree, strong communication and organizational skills, initiative, parent and family communication, and ability to work full-time in person. Education, tutoring, customer service, operations, sales, or leadership experience helpful but not required.
1w
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Area Manager – Wireless Engineering Services
San Francisco or California
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent education and experience, 10+ years in telecommunications or wireless engineering, and 5+ years leading technical teams. Requires program, customer, P&L, budget, and carrier experience.
4G LTE, 5G NR, FWA
2mo
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Senior Customer & Technical Training Specialist
Santa Clara or Logan
$101k-$152k/yr OnsiteFull Time
6+ YOEAdvanced degree +6 yrs or Bachelor's +8 yrs in technical training/product management/customer education; experience designing/delivering technical and soft-skills training; proficiency with e-learning tools, LMS, and Microsoft Office; ability to travel 30–50%.
Articulate 360, Camtasia, Brainshark, Learning Management System (LMS), Microsoft Office
1w
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Assistant Property Manager, Multifamily
San Jose, California, United States
$21-$25/hr OnsiteFull Time
3+ YOE1+ MgmtRequires 3+ years of property management experience, 1+ year of management experience, high school diploma/GED or vocational education, communication, customer service, bookkeeping, sales, and team management skills.
Microsoft Office Suite, LinkedIn Learning
3w
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District Sales Manager
San Francisco, California, United States
$127k-$190k/yr FieldFull Time
2+ YOEHigh school education required; 2+ years growing profitable foodservice sales required. Requires sales management, coaching, CRM, organizational, negotiation, and customer relationship skills.
Customer Relationship Management (CRM), Sysco 360, CMP, QPP
2mo
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Associate Manager
Vacaville, California, United States
$19-$32/hr OnsiteFull Time
Support store service or backroom production, supervise team, deliver customer service, and participate in onboarding and training; specific experience or education not stated.
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