2,699 customer education manager jobs at 1,140 companies in United States
3w
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Manager, Customer Education
Houston, Texas, United States
$125k/yr RemoteFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years as a technical writer or instructional designer,3+ years people management,experience with Jira,Microsoft SharePoint,Salesforce;MadCap Flare/Videate a plus,strong communication,project and stakeholder management,AI readiness.
Jira, Microsoft SharePoint, Salesforce, MadCap Flare, Videate
2d
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Senior Manager, Customer Education
Austin, Texas, United States
HybridFull Time
8+ YOE4+ MgmtRequires 8+ years in customer education or related functions, 4+ years of people leadership, paid training program and P&L experience, SaaS experience, program scaling, content governance, analytics, and strong communication skills.
Qualia University, Knowledge Base, Learning Management System (LMS)
1w
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Digital Customer Education Manager
New York City, New York, United States
$110k-$145k/yr HybridFull Time
6+ YOERequires 6+ years in customer education, instructional design, or content strategy; strong writing, video editing, webinar, AI, data, cross-functional, and people-management skills.
Camtasia, Audiate, AI tools, lifecycle orchestration tools
1mo
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Customer Education Lead
Canada or United States or Netherlands
RemoteFull Time
3+ YOE3+ years in instructional design or customer education at B2B SaaS, experience creating customer-facing content that drives adoption and links education to business outcomes; strong project management, writing, and presentation skills.
Skilljar, Docebo, Thought Industries, Articulate Rise, Camtasia, Adobe Creative Suite, CAD, PLM, DevOps
1mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
2mo
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Manager, Customer Education & Enablement
Sarasota or Overland Park
HybridFull Time
5+ YOE5+ years in customer education/training/enablement; experience building programs from scratch; multi-modal content; strong communication; data-driven; cybersecurity domain preferred.
4w
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
2mo
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Customer Education Manager, Webinars & Training
Canada or United States
RemoteFull Time
3+ YOE3+ years in customer education/training or instructional design at a SaaS company; background or familiarity with life sciences; experience designing/delivering webinars and building training programs; strong on-camera communication and content development skills; data-driven and highly organized.
BioRender, Zoom Webinars, Teachable, Thinkific, Articulate, LMS, Customer.io, Gainsight, Intercom
2mo
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Manager, Customer Education
United States
$125k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years as a Technical Writer or Instructional Designer; 3+ years people management; strong writing and verbal skills; experience with Jira, SharePoint, Salesforce; familiarity with MadCap Flare and Videate a plus.
Jira, SharePoint, Salesforce, MadCap Flare, Videate
1mo
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Customer Success Manager - Education
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Experience in customer success or account management; strong communication and organizational skills; CRM, scheduling or registration software experience; ability to manage priorities, coordinate logistics, and support educators; hybrid capability with occasional travel.
CRM, ticketing
6d
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Customer Education Trainer
Philadelphia, Pennsylvania, United States
$68k-$85k/yr HybridFull Time
5+ YOEBachelor's or master's degree in a life sciences discipline, 5+ years of relevant experience, strong scientific knowledge, communication, presentation, organizational, and project management skills.
Claude, ChatGPT, Copilot
2d
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Global Customer Training & Education Manager
United States
$90k-$134k/yr RemoteFull Time
5+ YOERequires 5 years in a similar medical device role, clinical background with imaging modalities, English fluency, regulatory and compliance knowledge, and strong collaboration, organization, and project management skills.
1w
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Assistant Education Manager
Fayetteville, North Carolina, United States
OnsiteFull Time
Bachelor's degree required; strong MS Office and communication skills; ability to attend training and some Saturdays; patience with children; scheduling, customer service and basic management skills.
Microsoft Office
2w
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Customer Success Manager- Education
Cincinnati, Ohio, United States
$50k-$65k/yr OnsiteFull Time
3+ YOE3+ years customer-facing experience, strong communication and presentation skills, proficiency with Microsoft Office and Salesforce, bachelor's degree preferred, ability to travel up to 10%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce
6d
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Clinical Training & Customer Education Manager
United States
RemoteFull Time
4+ YOEBachelor's degree and 4–7 years in clinical training, healthcare, medical devices, customer education, or related fields; healthcare professional interaction and strong presentation, facilitation, and communication skills required.
Microsoft Office
3w
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Agent Education Manager
San Francisco or New York City
$160k-$200k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in customer-facing B2B SaaS roles, experience with technical enablement/training, strong written and verbal presentation skills, ability to design scalable learning programs and partner cross-functionally.
Decagon
6d
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Onboarding & Education Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOERequires 3–5+ years in customer education, training, onboarding, instructional design, or software enablement; LMS administration, course creation, video production, instructional design, presentation, writing, project management, and data analysis skills.
Learning Management System (LMS), Camtasia, Descript, Loom, Thought Industries, Skilljar, LearnUpon, Absorb
1w
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Manager of Support & Education
United States
$103k-$155k/yr RemoteFull Time
Experience leading customer or technical support teams in SaaS or technology; process improvement, automation, education, knowledge management, analytics, and Product and Engineering partnership experience required.
2mo
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Enterprise Customer Success Manager, Nursing Health Education
Missouri or Arkansas or Florida or Texas or Alabama or Wisconsin or United States
$59k-$99k/yr RemoteFull Time
Prior customer success experience; organized with time management; relational intelligence; collaborative; strategic problem-solving; proficient with Microsoft Office.
Microsoft Office (Excel, Outlook, PowerPoint, Word)
2mo
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Enterprise Customer Success Manager, Nursing Health Education
United States
$59k-$99k/yr RemoteFull Time
Prior customer success experience; organized with strong time management; relational and strategic thinking; collaborative; problem-solving; proficient with Microsoft Office.
Microsoft Office
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