93 customer education manager jobs at 62 companies in Dahlgren, VA
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US Customer Success Manager
Arlington, Virginia, United States
$67k-$73k/yrHybridFull Time
Famly: Software platform for childcare management and parent communication.
3+ YOEExperience in customer success/account management (SaaS preferred), affinity for early childhood education, strong communication, ownership, and problem-solving; familiarity with onboarding, QBRs, renewals, and account growth.
MORI Associates: IT and engineering services for NASA and government missions.
8+ YOE8+ years enterprise customer relationship/CRM experience in IT (or equivalent education+experience), strong communication, Microsoft 365/SharePoint/Power BI and ITSM experience, ability to manage escalations and stakeholder forums.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft OneNote, Microsoft OneDrive, Microsoft SharePoint, Power BI, ITSM, ServiceNow
Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Assistant customer service management role in a grocery retail store; the posting provides no specific education, experience, licensing, or technical requirements.
Commercial Customer Service Specialist - Treasury Management
Williamsville or Buffalo or Maine or New Hampshire or Vermont or Massachusetts or Rhode Island or Connecticut or New York or New Jersey or Pennsylvania or Maryland or Virginia or United States or Washington, D.C.
1+ YOEAssociate's degree and 1 year of customer service or related experience, or 3 years of combined higher education/work experience including 1 year of customer service experience.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Business Development Manager, Higher Education Vertical Team
Boston or Austin or Seattle or Arlington or Santa Monica or New York or Chicago or San Francisco
$148k-$220k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years relevant experience driving business development or institutional leadership in higher education; experience with ERP systems, customer service, executive engagement, and strategic planning; strong presentation and analytical skills.
University of Maryland: Public research university providing undergraduate and graduate degree programs.
3+ YOEBachelor's degree and three years of admissions, recruitment, or higher education experience; requires communication, organization, policy interpretation, customer service, and Microsoft Office skills.
Microsoft Office, CRM, social media platforms, webinars, online chats, O*Net Online
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99: Adult social gaming venue with physical challenges and dining.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
8+ YOEBachelor's degree or equivalent experience, 8+ years of related experience, valid insurance license, continuing education for renewal, insurance marketplace knowledge, and strong communication, organizational, leadership, and customer service skills.
The Little Gym: A franchise location offering movement-based enrichment programs that build children's confidence and physical skills.
Prior gymnastics coaching and child-facing experience; available weekends and evenings; leadership or management experience preferred; strong customer service and teaching skills.
Kidcreate Studio: A children's art and STEAM studio providing classes, camps, and art-themed parties in a hands-on, creative environment.
Lead studio operations and staff, train and mentor employees, manage scheduling, inventory, invoicing, customer service, and promote classes and parties for children aged 18 months–12 years.
Kidcreate Studio: Art studio for children providing creative classes and camps.
Lead studio operations, supervise and train part-time staff, provide customer service, oversee classes and parties for children 18 months–12 years, manage inventory and basic invoicing.
The Transformational Education Adventure Center: Operates an early childhood and youth enrichment center.
Administrative experience with strong communication, organization, multitasking, customer service or childcare experience preferred; valid driver\u0000\u0019s license and clean driving record; comfortable monitoring children and typing correspondence.
City of Alexandria: Manages public services and governance for the Alexandria community.
4+ YOE2+ MgmtSupervise aquatics staff, manage outdoor/indoor pool operations, and oversee learn-to-swim programs; ensure safety and customer service excellence.
Microsoft Office, Recreation registration software
Department of Defense: Executive department responsible for US military and national defense.
Work experience or education directly related to managing business activities, operating procedures, customer services, revenue improvement, staff supervision, and financial analysis.
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
Three or more years of leadership or operations management experience required. Healthcare or customer service experience preferred; bachelor's degree preferred or equivalent education and experience.
Southern Management Companies: Manages and operates apartment communities and commercial real estate properties.
3+ YOERequires graduation from The Southern Difference Institute or equivalent education and property management experience, plus 3 years in customer service, sales, marketing, or real estate.
College of Southern Maryland: Regional community college providing higher education and vocational training
3+ YOE1+ MgmtAssociate's degree in Computer Science/Information Systems/Educational Technology or 3 years IT customer support experience; 1+ year leading a team; 3+ years IT experience preferred; desirable certifications (CompTia A+, HDI, ITIL); Windows, Teams, Zoom, Microsoft 365 experience; KPI and SLA management skills.