69 customer education manager jobs at 44 companies in Fall River, MA
5d
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Customer Education Lead
Cambridge, Massachusetts, United States
$160k/yr HybridFull Time
3+ YOE3+ years in product management, product marketing, customer education, or SaaS customer-facing roles; launch, enablement, activation, content, facilitation, and data-driven decision-making experience required.
Mixpanel, Looker
1mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
1mo
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
2mo
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Customer Success Manager - Education
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Experience in customer success or account management; strong communication and organizational skills; CRM, scheduling or registration software experience; ability to manage priorities, coordinate logistics, and support educators; hybrid capability with occasional travel.
CRM, ticketing
1mo
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Customer Success Manager, West
Cambridge or Oregon or Idaho or Nevada
$95k-$110k/yr RemoteFull Time
5+ YOE5+ years customer success experience in education/edtech or school-based mental health preferred; 2+ years working in or around K-12; strong project management, communication, and stakeholder relationship skills; clinical license is a plus.
Google Sheets, Google Slides, Salesforce, Zoom, Asana
1mo
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Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yr HybridFull Time
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
4d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
3w
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Business Development Manager, Higher Education Vertical Team
Boston or Austin or Seattle or Arlington or Santa Monica or New York or Chicago or San Francisco
$148k-$220k/yr OnsiteFull Time
5+ YOE5+ years relevant experience driving business development or institutional leadership in higher education; experience with ERP systems, customer service, executive engagement, and strategic planning; strong presentation and analytical skills.
SAP, Oracle, Workday, Salesforce, Ellucian, Instructure, Blackboard, D2L
3h
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Operations Manager
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
Toast POS
3d
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Linguistic Validation & eCOA Project Manager
Durham or Atlanta or Hartford or Boston or Chicago or Jacksonville or Philadelphia or Austin or New York City
$60k-$150k/yr RemoteFull Time
3+ YOEBachelor's degree and 3 years of related experience, or equivalent education, training, and experience; strong communication, problem-solving, teamwork, customer service, and software skills.
Microsoft Office
3d
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Linguistic Validation & eCOA Project Manager
Atlanta or Austin or Boston or Chicago or Durham or Hartford or Jacksonville or New York City or Philadelphia
$60k-$150k/yr RemoteFull Time
3+ YOEBachelor's degree and 3 years of related experience, or equivalent education, training, and experience. Requires communication, problem-solving, teamwork, software, and customer service skills.
Microsoft Office
22h
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Part-Time Manager
North Dartmouth, Massachusetts, United States
$17-$18/hr OnsitePart Time
1+ YOE1+ MgmtAt least 1 year of retail management experience, some high school education, POS proficiency, piercing ability, customer service skills, communication skills, and capacity to stand and lift 25–75 pounds.
POS
2mo
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Clinical Success Manager
Brooklyn or Boston or United States
$100k-$120k/yr HybridFull Time
5+ YOEDental degree required, 5+ years clinical or related experience, strong business acumen, ability to drive product adoption, lead clinical education, and influence clinical and executive stakeholders.
6d
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Hotel Night Manager 3PM -11 PM Hilton Garden Inn , Brookline, MA
Brookline or Bridgewater
OnsiteFull Time
1+ YOERequires 1–3 years of related experience or equivalent education and experience, strong communication and organization skills, Windows programs proficiency, and ability to manage simultaneous demands.
Microsoft Word, Microsoft Excel
3w
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Account Manager
Boston, Massachusetts, United States
$95k/yr HybridFull Time
6+ YOEAssociate's degree or equivalent, 6+ years related experience, valid insurance license with continuing education, Microsoft Office proficiency, strong communication, customer service, leadership and problem-solving skills.
Microsoft Office
1w
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District Sales Manager
Connecticut or Hartford or Boston or Rhode Island or Massachusetts or New Hampshire or United States
$107k-$161k/yr FieldFull Time
2+ YOEHigh school education required; bachelor's degree or equivalent experience preferred. Requires 2+ years growing profitable foodservice sales, leadership skills, communication, forecasting, customer management, valid driver's license, and U.S. work authorization.
Phocas, GForce, Salesforce.com, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Box, PeopleSoft
1w
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Assistant Bakery Manager
Dorchester, Massachusetts, United States
$19-$25/hr OnsiteFull Time
Leadership role supporting bakery operations and customer service; specific responsibilities, education, experience, skills, and other requirements are not provided.
1w
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Assistant Store Manager
Framingham, Massachusetts, United States
$17-$22/hr OnsiteFull Time
1+ YOERequires 1+ year of customer-facing experience, valid driver's license, reliable vehicle, and high school diploma or GED. Sales experience and college education preferred.
Workday
1w
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Operations Coordinator Office of Continuing Education
Boston, Massachusetts, United States
$48k-$55k/yr OnsiteFull Time
Provide customer service, manage registrations/payments, coordinate course logistics, process financial transactions, support marketing, and assist events; Bachelor's degree and Microsoft Office proficiency.
Microsoft Office Suite
6d
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Sr. Manager, Maintenance Field Operations
Canton, Massachusetts, United States
FieldFull Time
5+ YOEHigh school education and at least 5 years of relevant experience required, plus technician-team and leadership experience. Strong communication, technology, business, and customer service skills required.
computer
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