123 customer education manager jobs at 81 companies in Kettering, MD
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MRO Customer Program Manager
Baltimore, Maryland, United States
$88k-$130k/yrOnsiteFull Time
ST EngineeringSingapore Exchange: S63: Global technology, defense, and engineering group.
5+ YOEBachelor's degree or equivalent education/experience, 5+ years in sales, customer contracts, or product management, business customer relationship management, and aviation MRO experience preferred.
Famly: Software platform for childcare management and parent communication.
3+ YOEExperience in customer success/account management (SaaS preferred), affinity for early childhood education, strong communication, ownership, and problem-solving; familiarity with onboarding, QBRs, renewals, and account growth.
MORI Associates: IT and engineering services for NASA and government missions.
8+ YOE8+ years enterprise customer relationship/CRM experience in IT (or equivalent education+experience), strong communication, Microsoft 365/SharePoint/Power BI and ITSM experience, ability to manage escalations and stakeholder forums.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft OneNote, Microsoft OneDrive, Microsoft SharePoint, Power BI, ITSM, ServiceNow
Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Assistant customer service management role in a grocery retail store; the posting provides no specific education, experience, licensing, or technical requirements.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Business Development Manager, Higher Education Vertical Team
Boston or Austin or Seattle or Arlington or Santa Monica or New York or Chicago or San Francisco
$148k-$220k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years relevant experience driving business development or institutional leadership in higher education; experience with ERP systems, customer service, executive engagement, and strategic planning; strong presentation and analytical skills.
University of Maryland: Public research university providing undergraduate and graduate degree programs.
3+ YOEBachelor's degree and three years of admissions, recruitment, or higher education experience; requires communication, organization, policy interpretation, customer service, and Microsoft Office skills.
Microsoft Office, CRM, social media platforms, webinars, online chats, O*Net Online
Sofive: Operates modern indoor soccer centers with small-sided fields.
Year-round leadership of large-scale youth camp: staff supervision, program and operations management, safety and risk management, budgeting, marketing, customer service, and crisis management.
8+ YOEBachelor's degree or equivalent experience, 8+ years of related experience, valid insurance license, continuing education for renewal, insurance marketplace knowledge, and strong communication, organizational, leadership, and customer service skills.
The Little Gym: A franchise location offering movement-based enrichment programs that build children's confidence and physical skills.
Prior gymnastics coaching and child-facing experience; available weekends and evenings; leadership or management experience preferred; strong customer service and teaching skills.
Beth Tfiloh Dahan Community School: Private Jewish school providing preschool through twelfth grade education.
0+ YOEOrganizational, administrative, and customer-service skills; advanced Microsoft Office, Blackbaud and LMS proficiency; database and records management; strong written/verbal communication and confidentiality.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Blackbaud, Learning Management System (LMS)
Kidcreate Studio: Art studio for children providing creative classes and camps.
Lead studio operations, supervise and train part-time staff, provide customer service, oversee classes and parties for children 18 months–12 years, manage inventory and basic invoicing.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOERequires 3+ years of related experience or comparable education, certification, and experience; requires people management, sales management, risk management, customer counseling, and ability to serve as a Maryland notary public.
University of Baltimore: Provides undergraduate, graduate, and professional education in Baltimore.
3+ YOEBachelor's degree and three years of progressively responsible higher education experience, preferably in admissions. Requires CRM, systems management, data analysis, communication, and process improvement skills.
The Transformational Education Adventure Center: Operates an early childhood and youth enrichment center.
Administrative experience with strong communication, organization, multitasking, customer service or childcare experience preferred; valid driver\u0000\u0019s license and clean driving record; comfortable monitoring children and typing correspondence.
Klingbeil Capital Management: Invests in and manages multifamily residential real estate properties.
5+ YOEHigh school degree required; college education preferred. Requires 5+ years in property management, hospitality, or retail, leadership, customer relationships, revenue, budget, P&L, financial, and industry software experience.
City of Alexandria: Manages public services and governance for the Alexandria community.
4+ YOE2+ MgmtSupervise aquatics staff, manage outdoor/indoor pool operations, and oversee learn-to-swim programs; ensure safety and customer service excellence.
Microsoft Office, Recreation registration software
Department of Defense: Executive department responsible for US military and national defense.
Work experience or education directly related to managing business activities, operating procedures, customer services, revenue improvement, staff supervision, and financial analysis.
Chambersburg or Westminster or Frederick or Winchester
$62k-$75k/yrHybridFull Time
Farm Credit Bank of Texas: Wholesale bank funding agricultural and rural lending cooperatives.
1+ YOEBachelor's or equivalent, 1+ years relevant experience in sales/agriculture/financial services or education; strong communication, customer coaching, agricultural finance knowledge, and ability to travel for customer meetings.