97 customer education manager jobs at 64 companies in Millbrae, CA
1mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
3w
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Agent Education Manager
San Francisco or New York City
$160k-$200k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in customer-facing B2B SaaS roles, experience with technical enablement/training, strong written and verbal presentation skills, ability to design scalable learning programs and partner cross-functionally.
Decagon
2mo
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Customer Education, Content & Systems Operations Lead
San Francisco, California, United States
$207k-$230k/yr HybridFull Time
8+ YOE8+ years in content, program, business, or learning operations; experience improving operating models and managing complex content portfolios; strong program management, communication, and systems-requirements skills.
1mo
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
3mo
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Customer Service Representative (Education Front Desk)
San Jose, California, United States
$20-$25/hr OnsiteAll Commitments Available
Customer service experience preferred; Mandarin fluency required; strong communication and problem-solving skills; able to manage multiple tasks in a fast-paced environment.
1mo
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Customer Experience and Service Ops Manager
Fremont, California, United States
OnsiteFull Time
3+ YOECollege educated with 3+ years customer-facing experience, strong interpersonal, communication, problem-solving, project management, and conflict resolution skills; contract review experience a plus.
3mo
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Customer Service Representative
San Lorenzo, California, United States
$50k-$75k/yr OnsiteFull Time
Provide customer service, assist with payments, handle high call volume, manage leads, and educate clients on products. Bilingual preferred; HS diploma required; US work authorization; license in future.
CRM, Phone system, Office software
1mo
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AI Customer Enablement Lead
San Francisco, California, United States
$160k-$250k/yr OnsiteFull Time
6+ YOE6+ years in customer enablement/education with program ownership in B2B SaaS; strong instructional design instincts; ability to build onboarding, training, docs, and scalable learning programs; stakeholder management.
Slack, Microsoft Teams
1mo
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Global Industry Lead, Higher Education
Palo Alto, California, United States
$190k-$284k/yr OnsiteFull Time
10+ YOE10+ years leading strategy, BD, sales, partnerships or GTM in higher education; ability to develop industry strategy, build partner ecosystems, manage complex customer engagements, and travel frequently; BA or equivalent.
2d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
2w
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Business Development Manager, Higher Education Vertical Team
Boston or Austin or Seattle or Arlington or Santa Monica or New York or Chicago or San Francisco
$148k-$220k/yr OnsiteFull Time
5+ YOE5+ years relevant experience driving business development or institutional leadership in higher education; experience with ERP systems, customer service, executive engagement, and strategic planning; strong presentation and analytical skills.
SAP, Oracle, Workday, Salesforce, Ellucian, Instructure, Blackboard, D2L
1w
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Director, Customer Enablement
San Francisco or Bellevue or Sunnyvale
$215k-$250k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
Kubernetes, GPU computing, LMS, Confluence, Notion, GitBook, ReadMe
1w
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Product Operations Manager
Palo Alto, California, United States
$100k-$130k/yr OnsiteFull Time
Education and experience required; role connects product releases and updates with go-to-market teams and serves as a conduit between product development and customer-facing teams.
1w
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Row Program Advisor, Office of Residential Education
Stanford, California, United States
$113k-$120k/yr HybridFull Time, Temporary
5+ YOEBachelor's degree and five years of relevant experience, or equivalent combination of education and experience. Requires advanced communication, analytical, computer, customer service, financial, and compliance skills.
Microsoft Office Suite
3mo
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Store Manager
San Francisco, California, United States
$105k-$147k/yr OnsiteFull Time
3+ YOEPost-secondary education preferred, minimum 3 years retail store management experience leading teams of 10+, strong business acumen, Microsoft Office proficiency, English fluency, occasional travel (<10%).
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
1w
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Head of Customer Learning
San Francisco, California, United States
$184k-$276k/yr OnsiteFull Time
10+ YOE10+ years in customer education, learning, content strategy, or digital customer engagement; experience scaling functions, leading teams, partnering with executives, and using data to drive adoption and revenue.
Learning Management System (LMS)
2w
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Learning Center Manager - Fremont
Fremont, California, United States
$30-$35/hr OnsiteFull Time
Bachelor's degree required; Bay Area-based and available for in-person full-time work. Strong communication; experience in education, operations, customer service, or team leadership is a plus.
1mo
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Senior Customer & Technical Training Specialist
Santa Clara or Logan
$101k-$152k/yr OnsiteFull Time
6+ YOEAdvanced degree +6 yrs or Bachelor's +8 yrs in technical training/product management/customer education; experience designing/delivering technical and soft-skills training; proficiency with e-learning tools, LMS, and Microsoft Office; ability to travel 30–50%.
Articulate 360, Camtasia, Brainshark, Learning Management System (LMS), Microsoft Office
1w
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District Sales Manager
San Francisco, California, United States
$127k-$190k/yr FieldFull Time
2+ YOEHigh school education required; 2+ years growing profitable foodservice sales required. Requires sales management, coaching, CRM, organizational, negotiation, and customer relationship skills.
Customer Relationship Management (CRM), Sysco 360, CMP, QPP
1mo
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Assistant Manager, Front Office
Sunnyvale, California, United States
$75k/yr OnsiteFull Time
2+ YOE2+ MgmtMinimum 2 years front office supervisory experience, advanced knowledge of front office operations, strong leadership and communication skills, flexible availability including days, evenings, weekends and holidays; post‑secondary education preferred.
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