92 customer education manager jobs at 58 companies in Reading, MA
4d
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Customer Education Lead
Cambridge, Massachusetts, United States
$160k/yr HybridFull Time
3+ YOE3+ years in product management, product marketing, customer education, or SaaS customer-facing roles; launch, enablement, activation, content, facilitation, and data-driven decision-making experience required.
Mixpanel, Looker
1mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
1mo
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
1mo
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Customer Success Manager - Education
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Experience in customer success or account management; strong communication and organizational skills; CRM, scheduling or registration software experience; ability to manage priorities, coordinate logistics, and support educators; hybrid capability with occasional travel.
CRM, ticketing
1mo
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Customer Success Manager, West
Cambridge or Oregon or Idaho or Nevada
$95k-$110k/yr RemoteFull Time
5+ YOE5+ years customer success experience in education/edtech or school-based mental health preferred; 2+ years working in or around K-12; strong project management, communication, and stakeholder relationship skills; clinical license is a plus.
Google Sheets, Google Slides, Salesforce, Zoom, Asana
1mo
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Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yr HybridFull Time
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
1w
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FT Customer Service Manager Trainee (H) (542163)
Manchester, New Hampshire, United States
OnsiteFull Time
Customer service management trainee role in retail operations; the posting does not specify experience, education, certifications, or language requirements.
3d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
2w
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Business Development Manager, Higher Education Vertical Team
Boston or Austin or Seattle or Arlington or Santa Monica or New York or Chicago or San Francisco
$148k-$220k/yr OnsiteFull Time
5+ YOE5+ years relevant experience driving business development or institutional leadership in higher education; experience with ERP systems, customer service, executive engagement, and strategic planning; strong presentation and analytical skills.
SAP, Oracle, Workday, Salesforce, Ellucian, Instructure, Blackboard, D2L
3w
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District Installation Manager Woburn, MA
Woburn or Massachusetts
$75k-$85k/yr FieldFull Time
10+ YOE10+ years experience in construction/home improvement or related field; managing field install teams, job flow, inspections, and customer escalations; bachelor's-level education typical.
3d
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Linguistic Validation & eCOA Project Manager
Atlanta or Austin or Boston or Chicago or Durham or Hartford or Jacksonville or New York City or Philadelphia
$60k-$150k/yr RemoteFull Time
3+ YOEBachelor's degree and 3 years of related experience, or equivalent education, training, and experience. Requires communication, problem-solving, teamwork, software, and customer service skills.
Microsoft Office
3d
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Linguistic Validation & eCOA Project Manager
Durham or Atlanta or Hartford or Boston or Chicago or Jacksonville or Philadelphia or Austin or New York City
$60k-$150k/yr RemoteFull Time
3+ YOEBachelor's degree and 3 years of related experience, or equivalent education, training, and experience; strong communication, problem-solving, teamwork, customer service, and software skills.
Microsoft Office
1w
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Head of Customer & Field Learning
Burlington, Massachusetts, United States
OnsiteFull Time
Experience in customer education, learning design, enablement, adoption, instructional design, or performance improvement, with AI, measurement, communication, and cross-functional influence skills.
AI, conversational AI, prompt engineering, workflow automation
2mo
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Clinical Success Manager
Brooklyn or Boston or United States
$100k-$120k/yr HybridFull Time
5+ YOEDental degree required, 5+ years clinical or related experience, strong business acumen, ability to drive product adoption, lead clinical education, and influence clinical and executive stakeholders.
5d
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Hotel Night Manager 3PM -11 PM Hilton Garden Inn , Brookline, MA
Brookline or Bridgewater
OnsiteFull Time
1+ YOERequires 1–3 years of related experience or equivalent education and experience, strong communication and organization skills, Windows programs proficiency, and ability to manage simultaneous demands.
Microsoft Word, Microsoft Excel
1w
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General Manager(03141) - 374 Chelmsford St.
Lowell, Massachusetts, United States
OnsiteFull Time
Restaurant management experience or related education; responsible for staffing, inventory, cash, food management, customer service, cleanliness, scheduling, standards, and profitability.
1w
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Student- Esports Content Team Manager
Manchester, New Hampshire, United States
$13-$15/hr OnsitePart Time
Undergraduate enrollment at SNHU, proficiency with streaming/broadcasting hardware and software, knowledge of broadcast principles, reliability, strong communication, customer-service mindset, and participation in Work Study.
Discord, Windows, Vmix, OBS
1w
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District Sales Manager
Connecticut or Hartford or Boston or Rhode Island or Massachusetts or New Hampshire or United States
$107k-$161k/yr FieldFull Time
2+ YOEHigh school education required; bachelor's degree or equivalent experience preferred. Requires 2+ years growing profitable foodservice sales, leadership skills, communication, forecasting, customer management, valid driver's license, and U.S. work authorization.
Phocas, GForce, Salesforce.com, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Box, PeopleSoft
2w
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Account Manager
Boston, Massachusetts, United States
$95k/yr HybridFull Time
6+ YOEAssociate's degree or equivalent, 6+ years related experience, valid insurance license with continuing education, Microsoft Office proficiency, strong communication, customer service, leadership and problem-solving skills.
Microsoft Office
1w
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Assistant Bakery Manager
Dorchester, Massachusetts, United States
$19-$25/hr OnsiteFull Time
Leadership role supporting bakery operations and customer service; specific responsibilities, education, experience, skills, and other requirements are not provided.
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