94 customer education manager jobs at 67 companies in Suisun, CA
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
Secureframe: Automated platform for security and compliance certifications.
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in customer-facing B2B SaaS roles, experience with technical enablement/training, strong written and verbal presentation skills, ability to design scalable learning programs and partner cross-functionally.
Customer Education, Content & Systems Operations Lead
San Francisco, California, United States
$207k-$230k/yrHybridFull Time
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in content, program, business, or learning operations; experience improving operating models and managing complex content portfolios; strong program management, communication, and systems-requirements skills.
Juicebox: AI-native platform for automated candidate discovery and talent sourcing
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
California Department of Education: Manages California's public school system and educational standards.
Experience in education, professional staff management, unit leadership, auditing and monitoring; strong organization, professionalism, customer service, multitasking, and communication skills required.
Fiesta Auto Insurance: Provides auto insurance brokerage and tax preparation services.
Provide customer service, assist with payments, handle high call volume, manage leads, and educate clients on products. Bilingual preferred; HS diploma required; US work authorization; license in future.
Console: Automates IT support and internal operations using AI agents.
6+ YOE6+ years in customer enablement/education with program ownership in B2B SaaS; strong instructional design instincts; ability to build onboarding, training, docs, and scalable learning programs; stakeholder management.
5+ YOEBachelor's degree or equivalent practical experience; 5 years in digital advertising, consultative sales, digital media, business development, online media, or digital marketing; experience with advertisers, agencies, or clients.
Google Ads, Display and Video 360, Search Ads 360, YouTube
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Business Development Manager, Higher Education Vertical Team
Boston or Austin or Seattle or Arlington or Santa Monica or New York or Chicago or San Francisco
$148k-$220k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years relevant experience driving business development or institutional leadership in higher education; experience with ERP systems, customer service, executive engagement, and strategic planning; strong presentation and analytical skills.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
T&T Supermarket: Operates a chain of Asian-focused grocery supermarkets.
3+ YOEPost-secondary education preferred, minimum 3 years retail store management experience leading teams of 10+, strong business acumen, Microsoft Office proficiency, English fluency, occasional travel (<10%).
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
Harvey: AI platform for legal research and document analysis.
10+ YOE10+ years in customer education, learning, content strategy, or digital customer engagement; experience scaling functions, leading teams, partnering with executives, and using data to drive adoption and revenue.
Think Zone: Personalized math education services for K–8 students.
Bachelor's degree required; Bay Area-based and available for in-person full-time work. Strong communication; experience in education, operations, customer service, or team leadership is a plus.
Think Academy USNYSE: TAL: Provides K-12 online and in-person mathematics education services.
Bachelor's degree required; Bay Area-based and available for in-person full-time work. Strong communication, operations and people leadership; education/operations/customer service experience a plus.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Lead K-12 sales in an assigned territory, generate demand, manage customer relationships, develop market plans, collaborate with educators; role requires up to 50% domestic travel.
4+ YOEAssociate degree or equivalent experience, 4+ years of related work experience, valid insurance license, continuing education for renewal, communication and customer service skills, and Microsoft Office Suite proficiency.
Sally Beauty HoldingsNYSE: SBH: Retailer and distributor of professional salon and beauty products.
3+ YOE1+ Mgmt3+ years customer service/retail sales; 1 year sales management; cosmetology license a plus; 18+; driven to learn and educate staff and customers.
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Some college or equivalent education and experience required; bachelor's degree preferred.