58 customer enablement manager jobs at 48 companies in Wayne, NJ
2mo
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Technical Enablement Manager, Customer Experience
New York City, New York, United States
$165k-$180k/yr HybridFull Time
7+ YOE7+ years building and leading onboarding and enablement programs for customer-facing teams; strong content strategy, instructional design, measurement, cross-functional influence, and AI literacy; excellent communication and facilitation skills.
1mo
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Sales Enablement Manager
Newark, New Jersey, United States
$110k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree, 5+ years customer/broker marketing or sales enablement experience, agency and budget management, B2B/B2C marketing, proficiency with Microsoft Word/Excel/PowerPoint, strategic planning and project management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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GTM Enablement Manager
New York City, New York, United States
RemoteFull Time
3+ YOERequires 3+ years in customer-facing revenue, sales enablement, sales operations, product marketing, or related GTM work; experience building enablement programs, analyzing metrics, facilitating training, and partnering cross-functionally.
CRM, Salesforce, HubSpot, Gong, Highspot, Seismic, WorkRamp
3w
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Growth Strategy Enablement
New York City, New York, United States
$145k-$185k/yr OnsiteFull Time
4+ YOE4+ years in enablement or customer success, strong facilitation and communication, technical fluency with data/workflows, experience building onboarding/certifications/playbooks, and managing enablement systems.
Notion, Gong, Slack, LMS
1w
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AI Enablement Solutions Manager
Tel Aviv or New York City or London or Munich or Warsaw or Tokyo or Sydney
HybridFull Time
3+ YOERequires 3+ years in customer success, technical enablement, solution engineering, technical account management, or customer engineering in B2B software, plus hands-on AI solution-building and strong communication skills.
Claude, Large Language Models (LLMs)
3mo
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Sr. Manager of CX Enablement
New York or San Francisco
$150k-$180k/yr RemoteFull Time
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
Salesforce, Zendesk Guide, Zendesk Support, Maestro QA, Klaus, Playbox, Stella Connect, Tether AI, Sierra AI, Ada, Decagon, Forethought
1mo
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Founding Customer Success Manager (Sales Enablement Team)
New York City, New York, United States
$105k-$145k/yr HybridFull Time
1+ YOEExperience in sales enablement or customer success with sales experience (minimum 1 year); strong executive presence, coaching, and program-building skills.
1w
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Enablement and Adoption Strategist
Englewood Cliffs, New Jersey, United States
$130-$160/yr OnsiteFull Time
Experience in technology enablement, product adoption, technical training, consulting, or customer success; strong technical aptitude, communication, facilitation, AI tool familiarity, and training content experience.
ChatGPT, OpenAI platform, Anthropic, Google Gemini, Salesforce Agentforce, APIs
2w
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Marketing and Enablement Senior Manager, Global Events
New York City, New York, United States
$122k-$184k/yr OnsiteFull Time
5+ YOERequires 5+ years in event marketing, marketing analytics, GTM enablement, or a related field; Salesforce fluency, event registration experience, strong project management, and Sales and Customer Success collaboration skills.
Salesforce
3w
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Marketing Enablement Program Manager
Charlotte or Pennington or Boston or Newark
$90k-$128k/yr OnsiteFull Time
4+ YOERequires 4+ years of marketing campaign or project management experience, strong communication and organizational skills, MS Office proficiency, and experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics.
Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Senior Manager, Supplier Enablement & Spend Conversion
New York City, New York, United States
$212k-$266k/yr HybridFull Time
5+ YOE5+ years in B2B/commercial card, payments, supplier enablement or vendor operations; proven 0-to-1 program building, negotiation skills, enterprise customer experience, and cross-functional execution.
1mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
1w
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Senior Manager, Customer Support & Success
New York City, New York, United States
$150k-$160k/yr HybridFull Time
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
Kustomer, Jira
1mo
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Customer Success Manager - Grata
New York City, New York, United States
$83k-$142k/yr HybridFull Time
3+ YOE3-5 years customer-facing experience managing strategic accounts, proven record hitting targets, account planning, onboarding, enablement, executive communication, and forecasting growth/risk.
2mo
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Vice President, Client Enablement
Jersey City, New Jersey, United States
$69k-$185k/yr OnsiteFull Time
6+ YOE6-8 years in financial services; strong PM skills; onboarding, account transitions, and client-focused operations; willingness to travel ~10%; Series 99 or ability to obtain within 6 months.
4w
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Associate Customer Success Management
Nashville or Chicago or New York City or Atlanta or Franklin
RemoteFull Time
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
1mo
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Knowledge Enablement and Process Optimization Lead
Bridgewater, New Jersey, United States
OnsiteFull Time
2+ Mgmt2+ years leadership experience, experience in training/instructional design or knowledge management, CMS/version control experience, strong communication and facilitation, familiarity with compliance in customer support/healthcare.
IVR
6d
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Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yr RemoteFull Time
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
Zendesk, Linear, Salesforce, Google Sheets, SQL
3w
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Customer Growth Strategy Manager | Financial Services
New York or Chicago or Charlotte or Arlington or Morristown or Hartford or Boston or Philadelphia
$87k-$253k/yr OnsiteFull Time
5+ YOEMinimum 5 years in growth/customer strategy, consulting, or transformation within Financial Services; bachelor's or equivalent; experience leading teams, building business cases, using AI-enabled approaches, and client-facing delivery; travel up to 50%.
2d
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Enablement Program (Content Mgmt Systems) Marketing Manager
Charlotte or Newark or Pennington or Boston
$90k-$128k/yr OnsiteFull Time
4+ YOERequires 4+ years of marketing campaign or project management experience, strong communication and organizational skills, MS Office proficiency, and experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics.
Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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