54 customer engagement manager jobs at 41 companies in Brookfield, MA
3mo
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Customer Engagement Manager FMS
Norton, Massachusetts, United States
$60k-$75k/yr FieldFull Time
2+ YOEManage assigned accounts, meet sales quotas, develop customer relationships, bachelor's degree or equivalent, 2+ years customer service and sales experience, frequent travel.
CRM
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
1w
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Engagement Coordinator
Newton, Massachusetts, United States
$17-$18/hr OnsiteFull Time
High school graduate preferred; requires flexible evening and weekend availability, customer service and interpersonal skills, register and money-handling ability, teamwork, lifting capacity, and ability to train others.
4w
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Customer Service Manager
Northampton, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ years supervisory experience in retail grocery preferred; strong leadership, communication, multitasking, and customer service skills; ability to manage budgets, labor relations, and community engagement.
2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
1mo
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Customer Service Manager
Coventry, Rhode Island, United States
OnsiteFull Time
1+ YOE1+ Mgmt1-3 years supervisory experience (retail grocery preferred); leadership and people development skills; ability to manage Front End, Online Pick-up and Cash Office; strong communication, multitasking, budgeting and community engagement skills; flexible hours including weekends and holidays.
1w
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Catering & Community Engagement Manager - Miss Porter
Hartford, Connecticut, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3+ years in hospitality, food and beverage management, or catering; leadership and staff training experience; project management, communication, Microsoft Office, and customer-facing skills. Associate degree preferred.
Catertrax, Spoonfed, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2d
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Customer Lifecycle & CRM Manager
Cumberland, Rhode Island, United States
OnsiteFull Time
Experience leading CRM, lifecycle marketing, retention, or customer engagement programs, with expertise in segmentation, journey design, personalization, automation, data analysis, stakeholder management, and cross-functional collaboration.
2mo
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Student Government Association & Student Engagement Accounts Manager
Springfield, Massachusetts, United States
$20-$23/hr OnsiteFull Time
3+ YOEBachelor's degree preferred; High School diploma required; at least 3 years of relevant experience; strong Office suite, QuickBooks, Banner, Touchnet, Google Docs/Sheets; excellent grammar and customer service.
Microsoft Office, QuickBooks, Banner, Touchnet, Google Docs and Sheets
1mo
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Product Manager
Mansfield, Massachusetts, United States
$90k-$120k/yr OnsiteFull Time
5+ YOEBachelor's in a technical discipline,5+ years product management in enterprise SaaS/cloud or data-intensive apps,experience with APIs,data connectors,platform capabilities,customer engagement,and using AI in the product lifecycle.
elluminate, APIs
1mo
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Regional Service Manager
Littleton, Massachusetts, United States
RemoteFull Time
Manage regional service delivery and a team of 10-15 customer service engineers, use service management systems and performance metrics, drive operational improvements, and travel up to 50% for customer and employee engagements.
1mo
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Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
1mo
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Program Manager II
Nashua, New Hampshire, United States
HybridFull Time
8+ YOELead program lifecycle activities including schedule, budget, risk management, customer/supplier engagement, and earned value management; typically requires a Bachelor’s and 8+ years program experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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Customer Demand Analyst
Westfield, Massachusetts, United States
$72k-$92k/yr OnsiteFull Time
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Microsoft Office, ERP, Planning software
1mo
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Program Management Manager
Enfield, Connecticut, United States
$112k-$160k/yr OnsiteFull Time
10+ YOE1+ Mgmt10+ years program/account management experience, 1+ year leadership experience (or internal leadership course), senior-level communication, customer engagement, metrics reporting, willingness to travel up to 50%, Microsoft Office experience.
Microsoft Office, Power BI, SAP
1mo
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Sr. Product Manager, Services
Maynard, Massachusetts, United States
$150k-$170k/yr HybridFull Time
7+ YOEBS/BA in CS/Engineering required; 7+ years product management in services/infrastructure; experience with AI/ML, HPC, cloud or data center; strong services and commercialization skills; cross-functional leadership and customer engagement.
Kubernetes
4w
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Software Product Line Manager
Chelmsford, Massachusetts, United States
$157k-$227k/yr OnsiteFull Time
8+ YOEBachelor's in engineering or CS,8+ years product line management for SDR/radar/defense markets,experience with SDR architectures,Embedded Linux,FPGA/GPU,AI-enabled workflows,and customer-facing defense engagements;U.S. citizenship required.
GNU Radio, VITA/VRT, CMOSS, SOSA, OpenVPX, Embedded Linux, FPGA, GPU
2w
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Area Manager
Littleton, Massachusetts, United States
$70k-$91k/yr OnsiteFull Time
2+ MgmtLead and engage hourly workforce to manage safety, quality, productivity and customer delivery; 2+ years employee/management experience; flexible schedule including weekends/nights/holidays.
1mo
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Tolling Industry Management Consulting Manager
Austin or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr FieldFull Time
5+ YOE5+ MgmtMinimum 5 years high-value consulting and 5 years public service/transportation/tolling experience; tolling domain knowledge (back-office, customer service, roadside systems); 5+ years leading workstreams and engaging mid-to-senior stakeholders; ability to travel 75%+.
1mo
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Assistant Store Manager
Providence, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ Mgmt2+ years managing a sales team in retail or services, strong communication and coaching skills, ability to lift 10–50 lbs, merchandising and operations experience, customer engagement and conflict management.
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