3,942 customer engagement manager jobs at 1,285 companies in United States

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Customer Engagement Manager
Greene, New York, United States
OnsiteFull Time
Toyota Material Handling North America
Toyota Material Handling North America: North American forklift manufacturer and warehouse-solutions provider serving Toyota and Raymond customers.
Oversee customer engagement strategies and programs; collaborate with teams to improve patient experience; manage stakeholder relationships.
2mo
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Customer Engagement Manager
Philadelphia or Ambler or Pune or Medellín
RemoteFull Time
IntegriChain
IntegriChain: Private pharma commercialization platform providing technology, data, consulting, and outsourcing to pharmaceutical manufacturers.
4+ YOE4+ years in customer engagement/account management, 3+ years analytics experience (pharma preferred), SaaS/support model experience preferred; strong cross-functional coordination, data analysis, customer lifecycle management, and coaching skills.
ICyte Platform
3d
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Customer Engagement Manager, Data Centers
United States
RemoteFull Time
Sonepar
Sonepar: Global leader in B2B distribution of electrical products and services.
Experience in customer engagement, account management, business development, sales operations, or customer success; CRM experience, strong communication and organization skills, and interest in AI technologies required.
Salesforce, Microsoft Dynamics, HubSpot, AI
2mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: AI collaboration software for teams combining group messaging, multiple AI models, and collaborative content creation.
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
1w
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Customer Engagement Manager
Indianapolis or Kokomo or Lafayette or Terre Haute
$55k-$80k/yr FieldFull Time
Ryder
RyderNYSE: R: Provider of logistics, transportation, and fleet management solutions.
2+ YOERequires 2+ years providing service to customers and selling to customers. A business, marketing, or transportation bachelor's degree is preferred; account management or sales experience is a plus.
1w
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Customer Engagement Manager
Troy or Birmingham or Flint or Auburn Hills or Saginaw or Ann Arbor
$55k-$80k/yr FieldFull Time
Ryder
RyderNYSE: R: Provider of logistics, transportation, and fleet management solutions.
2+ YOERequires 2+ years providing customer service and selling to customers. Sales, account management, and negotiation skills required; bachelor's degree in business, marketing, or transportation preferred.
CRM
2w
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Engagement Manager
United States or Cleveland
$100k-$120k/yr RemoteFull Time
Axuall
Axuall: Private healthcare workforce-intelligence software helping organizations recruit, credential, onboard, and plan clinician workforces.
5+ YOERequires 5+ years in customer success, engagement management, software implementation, project or program management, or professional services; strong implementation, communication, analytical, and stakeholder-management skills.
SaaS
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Customer Engagement Manager (Intern)
Jamaica, New York, United States
$18/hr OnsitePart Time
NU3S
NU3S: Neighborhood hub offering customers touchless car washes, auto care, EV charging, and café service.
Excellent interpersonal and communication skills, comfortable creating social media content and recording short videos on a smartphone, customer-facing hospitality or retail experience preferred, weekend availability required.
Instagram, Facebook, LinkedIn, TikTok, Google
2mo
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Engagement Manager
New York, New York, United States
$130k-$165k/yr HybridFull Time
Courier Health
Courier Health: Private U.S. healthcare technology providing AI-powered patient-experience software to biopharma companies.
5+ YOE5–8+ years in SaaS delivery, customer success, account management, or strategic consulting; experience managing multi-workstream enterprise engagements; strong executive presence; data-driven; hands-on with platform configuration.
Excel, BI tools, APIs
4d
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Customer Engagement & Retention Manager
Brooklyn or New Jersey
$90k-$115k/yr OnsiteFull Time
Skywire Networks
Skywire Networks: Private telecommunications provider delivering fixed-wireless, fiber, internet, voice, and mobile services to homes and businesses.
4+ YOERequires 4+ years in retention, customer success, account management, lifecycle marketing, or related work; proven churn reduction results; customer data expertise; strong communication; and cross-functional execution skills.
CRM, Salesforce, HubSpot, Zendesk, Freshdesk, NetSuite, BI tools
2w
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Engagement Manager
United States
$110k-$130k/yr RemoteFull Time
Quantum Sky Engineering
Quantum Sky Engineering: Private mission-technology contractor delivering AI, cyber, cloud, and quantum capabilities to defense, intelligence, and federal civilian agencies.
4+ YOERequires 4+ years of project or engagement delivery, 2+ years in cloud, compliance, or infrastructure projects, and experience managing schedules, resources, budgets, SOWs, customers, and cross-functional teams.
GitLab, AWS, Azure, GCP, FedRAMP, FISMA, NIST, CMMC
2w
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Engagement Manager
United States
RemoteFull Time
Redwood Software
Redwood Software: Private enterprise software providing AI-powered orchestration and automation for mission-critical business and IT processes.
5+ YOERequires 5+ years leading customer-facing enterprise engagements, 2+ years in workload or business process automation, strong project management, communication, analytical, organizational, and customer relationship skills, plus a bachelor's degree or equivalent experience.
SAP, SAP S/4HANA, Professional Services Automation (PSA), Smartsheet
3mo
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Engagement Manager
Mountain View, California, United States
HybridFull Time
Bespoke Labs
Bespoke Labs: Applied AI research lab building reinforcement-learning environments for frontier labs and enterprises.
1+ YOE1+ years as Engagement Manager; 3–6 years in customer engineering/project leadership; technical foundation in CS/engineering/math; able to manage multiple workstreams; strong written communication; B2B client-facing experience.
2mo
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Engagement Manager
Lehi or Salt Lake City
OnsiteFull Time
Instead
Instead: AI-powered tax software helping accounting firms, businesses, and individuals research, plan, file, and defend tax returns.
4+ YOE4+ years in customer success/engagement/account management in B2B SaaS or professional services; proven retention and expansion experience; strong project management, communication, and commercial instincts; willingness to travel 30–50%.
CCH Axcess, GoSystem, UltraTax, OneSource, CorpTax, Lacerte, ProConnect, Drake
5d
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Engagement Manager
Georgia or Waterloo or Chicago or Texas or United States or Canada
RemoteFull Time
Itron Resiliency Solutions
Itron Resiliency Solutions: Urbint is a private AI software helping utilities and infrastructure operators prevent incidents, protect workers, and manage operational resilience.
5+ YOEBachelor’s degree or equivalent experience, 5+ years of client-facing services or software experience, SaaS customer engagement expertise, stakeholder management, executive communication, and project leadership skills.
Microsoft O365, Jira, Confluence, Power BI, SQL, APIs, SFTPs
1mo
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Customer Engagement Program Manager - Scale Team
Munich or New York City
HybridFull Time
Celonis
Celonis: Global leader in process intelligence and process mining technology.
3+ YOERequires 3–5 years of programmatic execution and post-sales customer journey experience, industry and domain expertise, AI and technical fluency, stakeholder management, scaled engagement experience, and a technical or business degree. Native-level German required.
Process Intelligence Platform, Process Intelligence Graph, AI, copilots, intelligent agents
2mo
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Customer & Partner Engagement Manager, SME&C
Redmond, Washington, United States
$117k-$204k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
6+ YOEBachelor's degree (or equivalent) and 6+ years program/process management experience; strong cross-functional collaboration, executive engagement planning, communication, and AI-first mindset.
3w
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Engagement Manager II
United States or Canada
$100k-$140k/yr RemoteFull Time
Clariti Cloud Inc.
Clariti Cloud Inc.: Clariti is a private SaaS provider of permitting, licensing, and community-development software for North American governments.
4+ YOERequires 4+ years leading enterprise IT engagements and consulting or industry experience, with project management, agile, team leadership, executive relationship, change management, and customer escalation expertise.
Salesforce
3w
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Engagement Manager, Strategic
New York City or San Francisco or Boston or London or Singapore
$110k-$180k/yr OnsiteFull Time
Profound
Profound: AI-search marketing technology helping enterprise brands optimize visibility across ChatGPT, Perplexity, and AI platforms.
6+ YOERequires 6+ years serving enterprise customers in customer success, account management, or consulting; complex engagement ownership, executive communication, analytics, project management, mentoring, and search or marketing experience.
ChatGPT, Perplexity, Google AI Mode
2mo
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Customer Engagement Manager
Fort Liberty, North Carolina, United States
$134k-$241k/yr OnsiteFull Time
Parsons
ParsonsNYSE: PSN: Technology and engineering solutions for defense and infrastructure.
10+ YOEActive TS/SCI clearance, 10+ years DoD program experience, mission requirements capture in ISR/geospatial/data analysis/mission planning, excellent communication, willingness to travel 10-20%, technical or business degree preferred.