30 customer engagement manager jobs at 22 companies in Chicopee, MA
3w
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Engagement Marketing Manager
New York City or Bethlehem or Pittsfield
$103k-$170k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years marketing experience in financial services; experience with customer engagement, lifecycle, retention and loyalty programs; strong project management and analytics skills.
marketing automation, CRM, email marketing, analytics platforms
4w
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Customer Service Manager
Northampton, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ years supervisory experience in retail grocery preferred; strong leadership, communication, multitasking, and customer service skills; ability to manage budgets, labor relations, and community engagement.
1w
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Catering & Community Engagement Manager - Miss Porter
Hartford, Connecticut, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3+ years in hospitality, food and beverage management, or catering; leadership and staff training experience; project management, communication, Microsoft Office, and customer-facing skills. Associate degree preferred.
Catertrax, Spoonfed, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2mo
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Student Government Association & Student Engagement Accounts Manager
Springfield, Massachusetts, United States
$20-$23/hr OnsiteFull Time
3+ YOEBachelor's degree preferred; High School diploma required; at least 3 years of relevant experience; strong Office suite, QuickBooks, Banner, Touchnet, Google Docs/Sheets; excellent grammar and customer service.
Microsoft Office, QuickBooks, Banner, Touchnet, Google Docs and Sheets
1mo
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Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
3mo
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Customer Demand Analyst
Westfield, Massachusetts, United States
$72k-$92k/yr OnsiteFull Time
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Microsoft Office, ERP, Planning software
1mo
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Program Management Manager
Enfield, Connecticut, United States
$112k-$160k/yr OnsiteFull Time
10+ YOE1+ Mgmt10+ years program/account management experience, 1+ year leadership experience (or internal leadership course), senior-level communication, customer engagement, metrics reporting, willingness to travel up to 50%, Microsoft Office experience.
Microsoft Office, Power BI, SAP
1mo
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Tolling Industry Management Consulting Manager
Austin or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr FieldFull Time
5+ YOE5+ MgmtMinimum 5 years high-value consulting and 5 years public service/transportation/tolling experience; tolling domain knowledge (back-office, customer service, roadside systems); 5+ years leading workstreams and engaging mid-to-senior stakeholders; ability to travel 75%+.
6d
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Senior Account Manager/Sr. Enterprise Account Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls Township or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek or Berwyn
$79k-$178k/yr RemoteFull Time
0+ YOEBachelor’s degree and enterprise account management, customer success, or strategic consulting experience required; healthcare analytics, payer industry knowledge, executive engagement, communication, and analytical skills preferred.
CRM, Client Digital Sales Rooms, Project Management Software, Call Recording, HEDIS
3w
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Store Manager - Brass Mills Center
Waterbury, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years specialty retail store manager experience; high school diploma required, bachelor’s preferred; strong customer engagement, talent development, financial and operational skills; Microsoft Office proficiency.
Microsoft Office
2mo
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Assistant Store Manager - Auburn Mall
Auburn, Massachusetts, United States
$18-$24/hr OnsiteFull Time
Retail management experience preferred (2+ years), proven sales results, flexible availability including evenings and weekends, ability to lift up to 50 lbs., leadership and customer engagement skills.
POS
2mo
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Assistant Service Manager - Worcester, MA
Worcester, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ MgmtManage service location operations, ensure safety and procedural compliance, lead and train technicians, dispatch work orders, and support customer engagement. Requires 2 years related automotive service management experience and relevant certifications (ASE C1 required).
LMS, MPI
1mo
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National Account Manager (East Territory)
Franklinton or Milwaukee or Windsor
$125k-$145k/yr RemoteFull Time
3+ YOEMinimum 3 years sales experience with territory and project management; dietary supplement/OTC experience preferred; strong communication and relationship-building; able to execute global/regional strategies and manage customer engagements; experience with SalesForce and BI systems.
SalesForce, BI Estimate systems
1mo
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Intel Field Sales Manager
Hartford, Connecticut, United States
$17/hr FieldPart Time
High school diploma or equivalent; weekend availability (Fri-Sun) and reliable transportation; preferred 6 months retail/sales experience; strong communication, presentation, and customer engagement skills; ability to stand, walk, and lift up to 20 lbs; own a smartphone.
Microsoft Teams, Best Buy POS, DailyPay, Intel Retail Edge
1mo
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Area Sales Manager - Connecticut/Rhode Island/Upstate New York - IHFM
Hartford or Albany or New Haven or San Antonio or Austin or Connecticut or Rhode Island or New York
FieldFull Time
5+ YOEBachelor's degree and minimum 5 years progressive sales experience (or equivalent), medical device experience preferred, travel for territory, strong clinical and customer engagement skills.
3w
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Personalization Science Product Leader, IQVIA Digital
Parsippany or Atlanta or Austin or Boston or Hartford or Miami or New York or Newark or Philadelphia or Washington
$121k-$338k/yr RemoteFull Time
8+ YOE8+ years product management delivering data-driven/platform products; experience in martech/adtech, analytics, audience segmentation, behavioral data, and AI/ML application; strong cross-functional leadership and customer engagement skills.
1mo
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Host
West Springfield, Massachusetts, United States
$7/hr OnsitePart Time
Greeting and engaging guests, managing wait and lobby experience, coordinating seating, providing friendly attentive service.
1mo
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Retail Sales Associate (Great Barrington, MA)
Great Barrington, Massachusetts, United States
$17-$17/hr OnsitePart Time
Flexible schedule, customer engagement and service, ability to lift 10-50 lb, collaborate with team, manage conflict; retail/customer service or cashier experience preferred.
3w
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Retail Key Holder - Part-Time
Shrewsbury, Massachusetts, United States
$17-$19/hr OnsitePart Time
High school diploma/GED, ability to engage customers, support management, process transactions, merchandise and follow loss prevention; flexible schedule including holidays and weekends.
1w
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Field Sales Associate
Manchester or Belfast or Blackpool or Bolton or Bradford or Bristol or Canterbury or Cardiff or Chester or Doncaster or Edinburgh or Glasgow or Gloucester or Guildford or Halifax or Hereford or Huddersfield or Kilmarnock or Kirkcaldy or Lancaster or Carlisle or Leeds or Lewisham or Lincoln or Liverpool or Maidstone or Motherwell or Newcastle or Newport or Nottingham or Oldham or Paisley or Preston or Sheffield or Slough or Stockport or Stoke-on-Trent or Sutton Coldfield or Swansea or Wakefield or Wales or Warrington or Wigan or Worcester or York
£29k-£58k/yr FieldFull Time, Contract
Previous face-to-face customer experience; ability to engage prospects, uncover needs, handle objections, work independently, manage a territory, and meet sales targets.
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