32 customer engagement manager jobs at 22 companies in Cold Spring, KY
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Engagement Coordinator
Cincinnati, Ohio, United States
$16-$17/hrOnsitePart Time
Cincinnati Hills Christian Academy: Private pre-kindergarten through twelfth grade Christian school.
Bachelor's degree preferred or equivalent experience; experience in administration, events, volunteer management, customer service, or related work; organizational, communication, planning, and database management skills required.
Mount St. Joseph University: Private Catholic university providing undergraduate and graduate degree programs.
Currently enrolled student; strong communication, organization, customer-service skills; comfortable with social media, event support, and database entry; ability to manage priorities and maintain confidentiality.
Wood Dale or Lenexa or Denver or Cincinnati or St. Louis
HybridFull Time
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
5+ YOEBachelor’s degree; 5–7 years lab diagnostics project management; revenue cycle knowledge; data analytics; Power BI/Tableau/Alteryx; advanced Excel and PowerPoint; stakeholder engagement; order quality understanding.
Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
Austin or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yrFieldFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE5+ MgmtMinimum 5 years high-value consulting and 5 years public service/transportation/tolling experience; tolling domain knowledge (back-office, customer service, roadside systems); 5+ years leading workstreams and engaging mid-to-senior stakeholders; ability to travel 75%+.
Supervisory Human Resources Specialist (Division Director, Customer Engagement)
Belgium or Singapore or Saint Thomas or Pago Pago or Brussels or Brasília or Halifax or Montreal or Ansbach or Andersen Air Base or Barrigada or Finegayan or Saipan or Panama City or Warsaw or San Juan or Abu Dhabi or Tarrant County or Arlington County or Frederick County or Henrico County or Loudoun County or Virginia Beach County or Winchester County or Snohomish County or Spokane County or Milwaukee County or Oneida County or Mobile County or Alameda County or Los Angeles County or Napa County or Riverside County or San Francisco County or Arapahoe County or Boulder County or Denver County or El Paso County or Miami-Dade County or Okaloosa County or Osceola County or Camden County or Coweta County or Fulton County or Ada County or Boise County or Cook County or DuPage County or Hendricks County or Wichita County or Mason County or Baltimore County or Nantucket County or Kent County or Marquette County or Oakland County or Pipestone County or Merrimack County or Atlantic County or Mercer County or Monroe County or Queens County or Suffolk County or Summit County or Butler County or Erie County or Philadelphia County or Charleston County or Lancaster County or York County or Davidson County or Shelby County or Bandera County or South Houston or Spring or Springtown or Temple or Texarkana or Tomball or Tyler or Van Alstyne or Waco or Watauga or Weatherford or Wichita Falls or Willis or Willow Park or Cedar City or Cottonwood or Ivins or Kaysville or Morgan or Saint George or Salt Lake City or Tooele or Burlington or Aldie or Alexandria or Arlington or Bealeton or Bristow or Covington or Dulles Airport or Fort Lee or Fredericksburg or Front Royal or Hamilton or Hampton or Haymarket or Herndon or Lanexa or Leesburg or Lynchburg or Manassas or Marshall or McLean or Newport News or Norfolk or Naval Air Station Oceana or Purcellville or Richmond or Roanoke or Sandston or Sterling or Suffolk or Vint Hill Farms Military Installation or Virginia Beach or Warrenton or Williamsburg or Winchester or Arlington or Auburn or Bellingham or Bonney Lake or Burien or Coupeville or Covington or Des Moines or Everett or Federal Way or Fife or Fircrest or Gig Harbor or Kent or Langley or Longview or Maple Valley or McChord Air Force Base or Mead or Moses Lake or Nine Mile Falls or Normandy Park or North Bend or Olalla or Olympia or Orting or Pasco or Port Angeles or Puyallup or Renton or Richland or Ridgefield or SeaTac or Seattle or Spanaway or Spokane or Spokane International Airport or Spokane Valley or Tacoma or Vancouver or Winlock or Yakima
$112k-$174k/yrOnsiteFull Time
Federal Aviation Administration: Regulates civil aviation and manages national air traffic systems.
1+ YOE1+ MgmtOne year of specialized experience equivalent to FV-J/FG-14 in enterprise HR service delivery, workforce strategy, analytics, advisory leadership, supervision, or large-scale transformation; education cannot substitute.
Human Resources, Key Performance Indicators (KPIs), SF-50, eOPF, Microsoft
Woodforest National Bank: Provides consumer and commercial banking services through branch locations.
5+ YOE1+ MgmtDrive branch sales and revenue, recruit/train and lead branch staff, manage customer relationships and community engagement; 5 years sales/customer service experience (or Bachelor's + 3 years), 1 year leading a sales team, high school diploma required.
Assistant Store Manager - Cincinnati Premium Outlets
Monroe, Ohio, United States
$15-$20/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Manage store operations and teams to drive sales; flexible availability including evenings and weekends; ability to lift up to 50 lbs.; retail leadership and customer engagement skills.
Eli Lilly and CompanyNYSE: LLY: Researches and manufactures medicines for human health.
Bachelor’s degree, valid US driver’s license, acceptable driving record, US work authorization, and account-based selling experience preferred. Strong learning agility and customer engagement skills required.
Hustler Hollywood: Upscale retailer of adult products, lingerie, and novelties.
Supervise store staff, drive sales and customer engagement, manage openings/closings, perform physical merchandising and inventory tasks, and operate POS and inventory scanner.
Staples: Retailer of office supplies, furniture, and printing services.
Retail merchandising and inventory experience; team supervision and coaching; customer engagement; multitasking; conflict management; and ability to lift 100 pounds, climb ladders, and stand and walk continuously.
High school diploma or equivalent, guest satisfaction experience, strong time management and organization, excellent guest engagement and teamwork, and weekend and holiday availability.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
1+ YOE1+ years related experience; strong customer service and sales skills; ability to identify sales opportunities, manage risk, perform teller and branch operations, and engage customers to grow relationships.
Senior Therapeutic Area Specialist, Cardiovascular Community - Cincinnati S, OH
Cincinnati, Ohio, United States
$124k-$150k/yrFieldFull Time
Bristol Myers SquibbNew York Stock Exchange: BMY: Develops and distributes innovative medicines for serious diseases.
5+ YOEAdvanced scientific background or 5+ years pharma/biotech experience, strong scientific communication, account management, and customer engagement skills; qualified driver and ability to operate company vehicle.
Westlake or Greenwood Village or Covington or Jacksonville or Salt Lake City or Durham or Merrimack or Smithfield
$48k-$50k/yrHybridFull Time
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
Strong client relationship, consultative, communication, technology, and time-management skills; inbound/outbound customer engagement experience; ability to complete SIE, Series 7, and Series 66 upon hire.
The Vitamin Shoppe: Specialty retailer of vitamins, supplements, and wellness products.
High school diploma/GED, retail/customer engagement, ability to process transactions, merchandise and price products, work flexible schedule including holidays and weekends, support management and drive sales.