117 customer engagement manager jobs at 89 companies in Hingham, MA
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
2mo
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Customer Engagement Manager FMS
Norton, Massachusetts, United States
$60k-$75k/yr OnsiteFull Time
2+ YOESales and account management, negotiation, and leasing knowledge; 2+ years experience in customer service and selling to customers; Bachelor’s degree or equivalent.
CRM, Sales Process, Leasing
1w
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Engagement Manager, Strategic
New York City or San Francisco or Boston or London or Singapore
$110k-$180k/yr OnsiteFull Time
6+ YOERequires 6+ years serving enterprise customers in customer success, account management, or consulting; complex engagement ownership, executive communication, analytics, project management, mentoring, and search or marketing experience.
ChatGPT, Perplexity, Google AI Mode
3w
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Engagement Manager
Cambridge, Massachusetts, United States
$170k-$220k/yr OnsiteFull Time
5+ YOE5+ years owning ambiguous customer-facing delivery; product mindset; technical aptitude with APIs and data; executive communication; experience using AI tools (Claude).
Claude
6d
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
2mo
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gTech Ads Engagement Manager
New York or Atlanta or Cambridge or Chicago or Los Angeles or Playa Vista or Seattle or San Francisco or Sunnyvale
$140k-$205k/yr OnsiteFull Time
8+ YOEBachelor's degree or equivalent experience; 8+ years in project management or customer-facing roles; experience translating technical concepts to non-technical audiences; knowledge of media, web/cloud technologies, and data infrastructure; strong communication and stakeholder management skills.
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
1mo
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Customer Engagement Manager, Meal Programs (Remote)
Boston or United States
$95k-$130k/yr HybridFull Time
5+ YOE5+ years in consultative sales/account management in B2B/SaaS/marketplace; proven retention track record; Salesforce experience; strong relationship-building, organization, and data-informed skills; willingness to travel ~25%.
Salesforce
1mo
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Client Engagement Manager
Burlington or New Jersey or New York or Connecticut
$85k-$121k/yr RemoteFull Time
3+ YOE3+ years client-facing experience, bachelor’s degree required, strong communication, platform expertise, user training, analytics and content creation skills; Office365/HubSpot/LMS/MixPanel preferred.
Microsoft Office365, HubSpot, LMS, MixPanel, Co-Pilot, ChatGPT
3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Experience in payments consulting; leads projects and teams; strong communication and client relationship skills; US work authorization required.
1w
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Engagement Coordinator
Newton, Massachusetts, United States
$17-$18/hr OnsiteFull Time
High school graduate preferred; requires flexible evening and weekend availability, customer service and interpersonal skills, register and money-handling ability, teamwork, lifting capacity, and ability to train others.
3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Unrestricted US work authorization; hybrid work; 190k-240k base; US-based office locations.
1mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
2mo
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Customer Service Manager
Revere, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ Mgmt1-3 years supervisory experience (retail grocery preferred); oversee front end, online pickup and cash office; hire, train, and develop associates; manage budgets, labor relations, and community engagement; flexible hours including weekends/holidays.
1mo
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
1mo
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Enterprise Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
4+ YOE4+ years in customer-facing technical B2B SaaS roles, strong technical aptitude in DevOps, experience engaging senior engineering leaders, excellent communication, data-driven business acumen, BS/MS or equivalent.
2w
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Attorney-Customer Success Manager Large Law Accounts (Legal Tech)
Boston, Massachusetts, United States
$72k-$119k/yr RemoteFull Time
JD required; experience with law firms or legal tech, customer success or account management background, familiarity with legal workflows and AI, skilled in stakeholder engagement and change management.
Salesforce, Gong, Seismic, Tableau
2mo
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Customer Marketing Manager
Concord, Massachusetts, United States
$90k-$110k/yr HybridFull Time
5+ YOE5–7 years B2B SaaS customer/lifecycle marketing experience; proven track record in customer engagement, retention, and advocacy; hands-on with ChurnZero, Salesforce, Outreach, and HubSpot; strong communication and data-driven skills.
ChurnZero, Salesforce, Outreach, HubSpot
2mo
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Principal Customer Solutions Manager, Healthcare & Life Sciences
Boston or New York or Herndon
$183k-$272k/yr OnsiteFull Time
15+ YOE15+ years leading large-scale IT or technical programs, Bachelor's in STEM, cloud transformation (migrations, modernization, AI/ML) experience, 10+ years customer-facing engagement, strong executive communication skills.
AWS, AWS services, AI/ML, GenAI
2mo
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Customer Service Manager
Reading, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ Mgmt1-3 years supervisory experience in retail grocery, experience with Front End/Online Pick-up/Cash Office, strong leadership and communication, ability to manage budgets, compliance, hiring, and community engagement; bachelor's preferred.
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