197 customer engagement manager jobs at 134 companies in Lanham, MD
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Tenant Engagement Manager
Tysons Corner or Virginia or Washington
$50k-$55k/yrOnsiteFull Time
Lincoln Property Company: Provides commercial real estate development, leasing, and management services.
1+ YOEEvent and tenant engagement experience with strong customer service, social media savvy, calendar and vendor coordination, 1+ year meeting/event planning experience; bachelor's degree in related field preferred.
Scale AI: Provides data and infrastructure for training artificial intelligence models.
3+ YOE3+ years in stakeholder management or customer-facing roles; active TS/SCI clearance; base salary 166k-249k; willing to travel 25% and onsite in DMV area.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOEBachelor's degree, 3+ years leading IT project delivery for external customers, 1+ year as Scrum Master or Product Owner, cloud knowledge, and active TS/SCI US government security clearance.
Cubic: Develops defense training systems and public transit fare technology.
5+ YOEBachelor's degree or equivalent experience; active DoD Secret clearance with ability to obtain Top Secret/SCI; 5+ years supporting federal technical programs; 3+ years in customer engagement or field operations; 30–50% travel.
IT Service Management (ITSM), Configuration Management, Full Motion Video (FMV), Cross Domain Solutions (CDS), Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile, ITIL
Onebrief: Software for military staff collaboration and planning.
Top Secret clearance with SCI eligibility, experience leading operational planning at multi-star headquarters, advanced military education, customer engagement and expansion experience, technical aptitude, strong communication.
The Jewish Federation of Greater Washington: Coordinates community funding and social services for Jewish residents.
7+ YOE7+ years leading complex events or engagement initiatives, proven event strategy and execution, strong leadership, project management, communication, and stakeholder collaboration; nonprofit/fundraising experience preferred; familiarity with Jewish customs preferred.
Modern Technology Solutions, Inc.: Provides engineering, technology, and cybersecurity services for national security.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; active TS/SCI clearance and U.S. citizenship required.
Confluence, Jira, Agile, Scrum, Model Based Systems Engineering (MBSE), Digital Twins, Architecture Decision Record (ADR)
Everfox: Develops cybersecurity software for government and regulated industry networks
Customer-facing role requiring experience in technical customer support, customer lifecycle management, strong communication, problem solving, and the ability to engage with technical stakeholders and drive product adoption.
Expel: Provides managed detection and response cybersecurity platform and services.
2+ YOE2+ years customer success/account management and 2+ years in security, proven retention and growth track record, strong communication, ability to engage technical and C-suite stakeholders.
BCP Customer Engagement Analytics Lead - Business Director
McLean or New York City or Richmond
$230k-$263k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
4+ YOE2+ MgmtBachelor's degree, 4+ years quantitative and qualitative analysis, 2+ years people management and project management; Master's, financial services, and consulting experience preferred.
Volt AI: AI-powered video intelligence for real-time physical security monitoring.
5+ YOE5+ years in customer success or account management in SaaS, Bachelor's degree required, strong communication/presentation skills, willingness to travel 50% for customer engagements.
Education Week: Nonprofit news organization covering K-12 education and research.
2+ YOEManage onboarding, engagement, and renewal for institutional subscribers; collaborate cross-functionally; analyze metrics to improve retention and growth.
Salesforce, CRM, Marketing Analytics, Microsoft Office
Kastle Systems: Managed security services provider for commercial and residential properties.
5+ YOERequires 5+ years in customer success, strategic account management, consulting, or related technology roles; enterprise relationship management, executive engagement, strategic planning, and data analytics experience.
TechnoMile: AI-powered cloud platform for government contract lifecycle management.
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
Promote customer satisfaction, train and mentor associates, manage frontline register operations, handle cash controls, and uphold merchandising and loss-prevention policies; high school preferred; able to lift merchandise and work flexible schedule.
National Association of Corporate Directors: Provides corporate governance training and director certification programs.
3+ YOEBachelor's degree and three years in client success, account management, sales, or fundraising. Requires executive relationship skills, CRM experience preferred, project management, and Microsoft Office proficiency.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint