191 customer engagement manager jobs at 82 companies in Monrovia, CA
2mo
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Lead, Customer Engagement
Dublin or New York City or Los Angeles or Boston
$97k-$146k/yr HybridFull Time
5+ YOEBachelor's degree and 5–7 years of retail, advertising, or marketing experience. Requires Excel, Word, PowerPoint, and Acrobat skills, project coordination, communication, research, analysis, and time management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Acrobat
1mo
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Senior Manager, Customer Engagement Analytics
New York City or Los Angeles
$130k-$180k/yr OnsiteFull Time
7+ YOE7+ years in customer/fan analytics, advanced SQL and Python, experience with cloud data stacks, ML and GenAI tools, leadership of distributed teams, and strong stakeholder communication.
SQL, Python, GenAI/LLM-based analytics tools, AWS, Snowflake, Databricks, Adobe Experience Platform, Monte Carlo, Atlan
3w
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Community Engagement Manager
San Jose or Frisco or New York City or Newport Beach
$124k-$203k/yr HybridFull Time
5+ YOERequires 5–7 years in community management, social engagement, or customer/brand marketing; scaled community strategy experience; strong judgment, writing, stakeholder management, analytics, and reporting skills.
1w
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Principal Engagement Manager, Professional Services (Remote)
Austin or Carpinteria or Tampa or United States or Los Angeles County
$154k-$212k/yr RemoteFull Time
8+ YOERequires 8+ years in SaaS customer success, professional services, or technical program management, plus enterprise program governance, SaaS architecture, data analysis, communication, and stakeholder management expertise.
2w
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Microsoft D365 Customer Engagement Director
Philadelphia or Chicago or Los Angeles or Houston or Des Moines or Minneapolis or St. Louis
$134k-$269k/yr OnsiteFull Time
7+ YOERequires 7+ years implementing Microsoft CRM or D365 CE, multiple D365 CE projects, configuration, process analysis, gap analysis, team and client management, and strong communication skills.
Microsoft Dynamics 365 Customer Engagement, Microsoft CRM, Microsoft D365 CE, Microsoft ERP, Microsoft D365 CE native configuration and customization tools
2w
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Client Engagement Manager (West Coast)
Los Angeles or San Diego or Laguna Beach or San Francisco or California
$70k-$89k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years of client-facing experience, luxury or high-net-worth client service experience, CRM and Microsoft Office proficiency, strong communication, detail management, and remote-work skills.
CRM, Client Base, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
6d
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Engagement Coordinator
San Juan Capistrano, California, United States
$20-$22/hr OnsiteFull Time
2+ YOERequires 2 years of nonprofit employment with event operations experience, strong organization and communication skills, relationship management, and familiarity with Google Suite, Adobe Suite, Canva, and Klaviyo.
Google Suite, Google Calendar, Instagram, Adobe Suite, Canva, Klaviyo, Microsoft Word, Microsoft Excel, Google Docs, Google Spreadsheets
1mo
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Section Manager II, Customer Engagement
Orange, California, United States
$117k-$161k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent, 5 years customer relations experience including 2 years supervising, CRM experience (Salesforce preferred), strong leadership and communication skills.
CRM, Salesforce
2d
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Membership Engagement Coordinator
Whittier, California, United States
$19-$22/hr OnsitePart Time
High school diploma required, customer service experience required, and supervisory experience preferred. Requires strong communication, organization, multitasking, confidentiality, and computer skills.
Microsoft Office
2mo
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Specialist, Member Engagement
Long Beach or Florida
$15-$29/hr OnsiteFull Time
2+ YOE2+ years member services or related experience; strong interpersonal, intake/interview and documentation skills; basic managed care knowledge; Microsoft Office proficiency; ability to work independently and cross-functionally.
Microsoft Office
3d
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Scaled Customer Success Manager - Ads
United States or Irvine
$85k-$90k/yr RemoteFull Time
5+ YOE5+ years in customer success, account management, or retention; hands-on Amazon Seller Central Ads or Helium 10 Ads experience; expertise in campaign management, bidding, targeting, ROI, lifecycle strategy, data analysis, automation, CRM, and customer engagement.
Amazon Seller Central, Amazon Seller Central Ads, Helium 10 Ads, CRM, FSA, HSA, 401k
1mo
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Customer Program Manager
Irvine, California, United States
$133k-$198k/yr OnsiteFull Time
5+ YOETechnical degree,5+ years aerospace/defense customer management experience,program/project leadership,customer engagement,analytical skills,and strong SAP competence.
SAP
6d
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Brand Engagement Specialist (Los Angeles)
Los Angeles, California, United States
$71k-$95k/yr FieldFull Time
4+ YOERequires 4–6 years in sales, brand engagement, account management, or related customer-facing work; strong presentation, communication, relationship-building, organization, analysis, and collaboration skills.
CRM
3w
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Patient Engagement Specialist
Santa Monica, California, United States
$20-$25/hr OnsiteFull Time
1+ YOEAt least one year of sales and customer service experience; strong communication, organization, follow-through, and rapport-building skills; ability to discuss pricing, manage schedules, learn practice systems, and protect private information.
Customer Relationship Management (CRM), Electronic Health Record (EHR)
3w
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Sr. Customer Solutions Manager , Software & Technology, Marketplaces
New York or Arlington or San Francisco or Los Angeles County
$154k-$239k/yr OnsiteFull Time
4+ YOEBachelor's degree and 7+ years leading large-scale technical programs, including 4+ years customer-facing work, transformation teams, executive engagement, business cases, and customer benefit realization.
AWS
2d
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Service & Engagement Team Leader
Santa Ana, California, United States
$25-$27/hr OnsiteFull Time
High school diploma or equivalent, age 18+, communication and workload management skills, ability to lead and coach teams, operate handheld scanners, handle cash, lift up to 44 pounds, and work variable shifts.
1mo
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Customer Marketing Manager
Santa Monica, California, United States
$123k-$163k/yr HybridFull Time
5+ YOE5+ years in customer/enterprise/account-based marketing with success influencing pipeline, retention, and expansion; experience with executive engagement and events; Salesforce experience; willingness to travel up to 45%; bachelor's or equivalent.
Salesforce
2mo
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Membership Experience and Engagement Assistant Manager
Westlake Village, California, United States
$73k-$78k/yr OnsiteFull Time
3+ YOE3+ years in luxury spa or club operations, membership experience preferred. College degree in hospitality or business preferred. Strong sales, communication, and customer service skills; flexible schedule including weekends and holidays.
1mo
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Director of Customer Success
New York City or Los Angeles or Austin or San Francisco or London or Manila or Warsaw
$150k-$188k/yr HybridFull Time
6+ YOE3+ Mgmt6-8+ years in customer success or account management in SaaS (martech/adtech preferred), 3+ years people leadership, enterprise account management, executive engagement, CS operations and playbook development.
CreatorIQ, Meta, Snapchat, TikTok, YouTube
6d
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Senior Customer Service Specialist I
Draper or El Segundo
OnsiteFull Time
1.5+ YOERequires 18+ months in customer service or equivalent, expertise in one or two advanced product areas, complex issue resolution, strong communication, analytical skills, mentoring ability, and performance in a fast-paced environment.
SaaS, AI, HCM, TMS, AS, CoreHR, PowerTime, Ready, Engage, FTO, Artificial Intelligence (AI)
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