29 customer engagement manager jobs at 22 companies in Provo, UT
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Engagement Manager
Lehi or Salt Lake City
OnsiteFull Time
Instead: AI-powered tax software helping accounting firms, businesses, and individuals research, plan, file, and defend tax returns.
4+ YOE4+ years in customer success/engagement/account management in B2B SaaS or professional services; proven retention and expansion experience; strong project management, communication, and commercial instincts; willingness to travel 30–50%.
SunrunNASDAQ: RUN: Residential solar, battery storage, and energy services provider.
2+ YOEHigh school diploma required; 2+ years customer service or account management experience; proficiency with Microsoft Office, G Suite, DocuSign, and Salesforce; strong communication and problem-solving skills.
Salt Lake City or Mississauga or Toronto or United States or Canada
$130k-$144k/yrRemoteFull Time
PointClickCare: Private Canadian healthcare software providing EHR, care-coordination, revenue-cycle, and workflow tools to post-acute and senior-care providers.
6+ YOE6+ years B2B SaaS/healthcare marketing experience, online community and user-group administration, strategic planning, stakeholder influence, data-driven measurement, strong communication and leadership skills.
EnterBridge Technologies: Privately held software consulting firm building custom enterprise, RPA, and mobile workforce solutions for business clients.
3+ YOE3–6 years customer implementation or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to work with business and technical stakeholders.
Kneaders Bakery & Cafe: Founder-operated fast-casual bakery and café serving scratch-made breads, sandwiches, soups, salads, and pastries.
1+ YOERequires 1+ year of customer service or retail experience, food-handling and sanitation compliance, flexible Monday-Saturday availability, and age 18 or older.
NEOGOV: Public-sector SaaS provider of human-capital and compliance software for government, public-safety, and education organizations.
1.5+ YOERequires 18+ months in customer service or equivalent, expertise in one or two advanced product areas, complex issue resolution, strong communication, analytical skills, mentoring ability, and performance in a fast-paced environment.
Engage3: AI-powered competitive pricing and Price Image management software serving retailers and manufacturers.
3+ YOETechnical hands-on experience, 3+ years leading service delivery, 5+ years customer engagement, ITIL knowledge, project management methodologies, data concepts, and information technology knowledge.
ViaNYSE: VIA: TransitTech providing software and managed public mobility services.
Operational experience with people management, logistics or customer service; strong communication, problem-solving, and stakeholder engagement skills; ability to work onsite 4-5 days/week in Salt Lake City or Park City.
Extell Development Company: Private luxury real estate developer creating residential, commercial, retail, hospitality, and mixed-use properties.
Bachelor’s degree in hospitality management, business administration, or related field; extensive resort property management or local government experience; leadership, budgeting, stakeholder engagement, and communication skills.
Netcraft: UK-based cybersecurity providing digital risk protection, cybercrime detection, disruption, and takedown services to organizations worldwide.
2+ YOEManage US customer portfolio, drive renewals and expansion, 2+ years managing commercial book, strong communication and presentation skills, CRM proficiency, ability to engage technical and executive stakeholders.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls Township or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek or Berwyn
$79k-$178k/yrRemoteFull Time
Milliman MedInsight: Private healthcare data and analytics software provider serving payers, providers, employers, ACOs, and government agencies.
0+ YOEBachelor’s degree and enterprise account management, customer success, or strategic consulting experience required; healthcare analytics, payer industry knowledge, executive engagement, communication, and analytical skills preferred.
San Francisco or New York City or Salt Lake City or Kraków or United Kingdom
$129k-$165k/yrHybridFull Time
Pave: Private AI compensation-management software serving businesses with benchmarking, pay planning, and total-rewards tools.
2+ YOERequires 2+ years in a quota-carrying, customer-facing role, revenue retention and growth success, executive relationship skills, data-driven customer engagement, compensation knowledge, and a bachelor's degree.
Guest Experience & Wellness Manager - Waldorf Astoria Park City
Park City, Utah, United States
OnsiteFull Time
Waldorf Astoria Hotels & ResortsNYSE: HLT: Luxury hotel and resort brand within Hilton, serving travelers seeking high-end stays and distinctive residential experiences.
Leads guest experience, wellness membership engagement, recreation programming, partnerships, operational excellence, revenue analysis, and luxury service culture at a resort.
T-MobileNASDAQ: TMUS: The Un-carrier providing wireless and home internet services.
High school diploma or GED required; 1 year of customer service or sales experience in retail preferred. Requires leadership, coaching, communication, customer engagement, sales, and performance monitoring skills.
Salt Lake County: Government body serving Salt Lake County residents through public safety, health, elections, justice, recreation, and economic development.
5+ YOEFive years in administrative support, customer service, public engagement, or government relations, or equivalent education and experience. Bachelor's degree in communications, business, or public administration preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Smartsheet
Salt Lake County: Government body serving Salt Lake County residents through public safety, health, elections, justice, recreation, and economic development.
5+ YOEFive years of administrative support, customer service, public engagement, or government relations experience, or equivalent education and experience. Bachelor's degree in communications, business, or public administration preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Smartsheet
5+ MgmtBachelor's in engineering or STEM,5+ years leadership in product/engineering/program management,product lifecycle experience,strong business acumen,customer engagement,and ability to travel up to 30%.
Austin or Chicago or New York City or Salt Lake City or San Francisco
$119k-$172k/yrHybridFull Time
Gong: AI OS for Revenue Teams
4+ YOERequires 4–8+ years in customer success, account management, implementation, or similar B2B SaaS work; senior stakeholder engagement; financial services or healthcare experience; and strong communication, negotiation, presentation, and analytical skills.
Staples: Office supplies, technology products, and business solutions retailer.
Customer engagement, basic selling, conflict management, collaboration, flexible scheduling, and ability to lift 10–50 pounds, climb ladders, and stand and walk continuously.
Retail Part Time Sales Lead, Fabletics (Fashion Place - Murray, UT)
Murray, Utah, United States
OnsitePart Time
Fabletics: Digitally native active lifestyle and apparel brand.
1+ YOEAt least 1 year of retail experience; retail management preferred. Requires customer engagement, product knowledge, POS and inventory familiarity, teamwork, flexibility, and ability to work evenings, weekends, and holidays.
Omnicart, Member Chat, Point-of-sale (POS) systems, Microsoft Teams, Zoom