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125 customer engagement manager jobs at 79 companies in Washington

2w
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Solutions Engagement Manager
Seattle, Washington, United States
$130k-$200k/yr HybridFull Time
AZX
AZX: Public benefit delivering custom AI transformation and engineering services to critical-industry organizations.
4+ YOERequires 4+ years managing technology initiatives, hands-on AI/ML or advanced analytics experience, technical literacy, custom software delivery, industry expertise, and familiarity with AWS, GCP, Azure, and CI/CD.
AI, machine learning, advanced analytics, AWS, GCP, Azure, CI/CD, APIs, data pipelines
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4d
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Director Customer Experience and Engagement
Houston or New York City or San Francisco or Seattle
$170k-$256k/yr OnsiteFull Time
Nscale
Nscale: Vertically integrated AI infrastructure and GPU cloud platform.
10+ YOE10+ years in customer experience, success, solution consulting, architecture, professional services, or related customer-facing work; experience scaling technically complex products and strong technical, communication, and cross-functional leadership skills.
Ray, Kubernetes, Slurm
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6h
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Customer Success Manager
Washington, United States
$72k-$127k/yr RemoteFull Time
Commvault
CommvaultNASDAQ: CVLT: Public U.S. cybersecurity software helping enterprises and government agencies protect, secure, and recover data.
2+ YOERequires 2+ years in account management or customer-facing engagement, Customer Success methodology experience, Gainsight familiarity, SaaS experience, data center knowledge, and technical enablement capability.
Gainsight, Marketo, Journey Orchestrator, SaaS
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2mo
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Customer Success Manager
San Francisco or California or Texas or Colorado or Illinois or New York or Washington
$130k-$178k/yr OnsiteFull Time
Okta
OktaNASDAQ: OKTA: Identity management and access control software provider.
3+ YOE3+ years in customer success/account management with enterprise customers (preferably SaaS); strong relationship-building, presentation, analytical and problem-solving skills; experience engaging C-level stakeholders; willing to travel up to 25%.
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3mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck
Tapcheck: N earned-wage-access provider helping employees access earned wages before payday through employer payroll integrations.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
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2mo
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Growth Customer Success Manager
Seattle or United States
$125k-$150k/yr RemoteFull Time
Yoodli
Yoodli: Yoodli is an AI communication-coaching platform helping teams and professionals practice high-stakes conversations through roleplays and feedback.
3+ YOE3+ years enterprise customer success experience managing accounts, driving adoption, shaping lifecycle strategies, collaborating cross-functionally, strong written/verbal communication, and proficiency with CRM/customer engagement platforms.
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5d
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Membership Engagement Supervisor
Bothell, Washington, United States
$24-$26/hr OnsiteFull Time
YMCA of Greater Seattle
YMCA of Greater Seattle: Strengthening community through youth development, healthy living, and social impact.
2+ YOE2+ MgmtRequires 2+ years of relevant work experience and staff supervision, plus a high school diploma or equivalent, customer service, conflict resolution, recruitment, sales, computer, and database skills.
Microsoft Office
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5d
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Membership Engagement Supervisor
Bothell, Washington, United States
$24-$26/hr OnsiteFull Time
YMCA of Greater Seattle
YMCA of Greater Seattle: Strengthening community through youth development, healthy living, and social impact.
2+ YOE2+ MgmtRequires 2+ years of relevant work experience, 2+ years supervising staff, high school diploma or equivalent, customer service, conflict resolution, recruitment, sales, database, Microsoft Office, and computer skills.
Microsoft Office
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2w
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Director, Executive Communications & Customer/Partner Engagement
Redmond, Washington, United States
$131k-$252k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
6+ YOEBachelor's degree or equivalent experience and 6+ years in communications, marketing operations, field operations, program management, project management, or related work; technical executive communications experience preferred.
Microsoft 365, Microsoft Teams, Microsoft Viva Engage, Microsoft PowerPoint, Microsoft LinkedIn
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5d
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Sr. Customer Solutions Manager, Scale CSM
Seattle or Arlington or New York City
$154k-$229k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
7+ YOERequires 7+ years leading large-scale technical or engineering programs, 4+ years customer-facing experience, executive engagement, change management, and ability to travel up to 25%.
AWS, software development lifecycle, PMP, SCRUM, Agile, SAFe
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5h
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Resident Engagement Specialist | The Meyden
Bellevue, Washington, United States
$23-$29/hr OnsiteFull Time
Pillar Properties
Pillar Properties: Family-owned Seattle property developer, owner, and operator of luxury multifamily housing and senior living communities.
High school diploma or GED required; 1 year of hospitality, service, or property management experience preferred. Requires organization, communication, event planning, project management, and Microsoft Office knowledge.
Microsoft Office Suite, YARDI
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1w
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Sr Customer Success Manager - Justice
Oregon or San Francisco or Scottsdale or Washington
$86k-$138k/yr RemoteFull Time
Axon
AxonNASDAQ: AXON: Develops public safety technologies, devices, and cloud software.
Deep justice/legal-sector experience, stakeholder engagement, project management, process improvement, product adoption analysis, and excellent organizational, presentation, and communication skills. Bachelor's degree or equivalent experience required.
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1w
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Family Engagement Coordinator
Spokane County, Washington, United States
$22-$25/hr OnsiteFull Time
Community-Minded Enterprises
Community-Minded Enterprises: Washington nonprofit serving children, families, and adults through early learning, recovery, behavioral-health, housing, and employment services.
2+ YOEBachelor's degree preferred or equivalent experience; 2–5 years preferred in case management, family support, service coordination, administration, or customer service. Driver's license, reliable transportation, and insurance required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Reliatrax
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3w
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Lead Customer Success Engineer
Bellevue, Washington, United States
$139k-$170k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Cloud-based customer and employee engagement software platform.
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
ITSM, ESM, ITAM, ITOM, AI, SaaS, ITIL, workflow automation, analytics, integrations
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3w
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Senior Specialist, Health Plan Growth & Community Engagement
Snohomish, Washington, United States
$22-$49/hr FieldFull Time
Molina Healthcare
Molina HealthcareNYSE: MOH: Provider of managed healthcare services for government-sponsored programs.
3+ YOE3+ years related experience in marketing, business development, community engagement or customer service; valid driver's license, reliable transportation and insurance; ability to lift 30 lbs, drive locally, present in public, and manage multiple projects.
Microsoft Office
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2w
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Customer Success Executive
Northbrook or Vancouver or Franklin or Princeton or Marietta
$149k-$182k/yr HybridFull Time
UL Solutions
UL SolutionsNYSE: ULS: Global leader in applied safety science testing and certification.
7+ YOEBachelor's degree in business, finance, or related field; 7+ years in Customer Success; 3+ years managing enterprise accounts; executive engagement, ROI modeling, B2B SaaS, financial, analytical, and CRM expertise.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Salesforce, PlanHat, Gainsight
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2mo
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VP of Customer Experience
Washington or United States
$232k-$301k/yr RemoteFull Time
Workiva
WorkivaNYSE: WK: Publicly traded software providing an AI-powered cloud platform for finance, sustainability, risk, audit, and compliance teams.
15+ YOE15+ years leading customer experience, support, enablement, community, and digital engagement in SaaS; expertise in digital-first CX, AI-powered experiences, metrics-driven operations, and people leadership.
Knowledge-Centered Service (KCS), Learning Management System (LMS), Customer 360 (C360), AI
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1mo
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Lead Principal Product Manager
United States or Seattle
$119k-$264k/yr OnsiteFull Time
Oracle Corporation
Oracle CorporationNYSE: ORCL: Cloud infrastructure and enterprise software solutions provider.
6+ YOE6+ years product management experience with databases, data management, cloud infrastructure, and enterprise migration; ability to define strategy, lead cross-functional execution, and engage strategic customers.
OCI
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2w
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Sr. CE Program Manager
Bellevue, Washington, United States
$135k-$173k/yr RemoteFull Time
Smartsheet
Smartsheet: Private cloud software providing work management, workflow automation, and collaboration tools for organizations.
8+ YOE8+ years in program management, preferably SaaS or Customer Success; expertise with program management, marketing automation, customer engagement, analytics, reporting frameworks, and cross-functional leadership.
Marketo, Salesforce, Gainsight Journey Orchestrator, Tableau, Smartsheet
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1w
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Project Manager
Seattle, Washington, United States
$130k-$155k/yr RemoteFull Time
PortX
PortX: AI-powered integration platform for community banks, credit unions, and fintechs.
Experienced project manager with complex project delivery, Agile methods, integrations and APIs, banking or payments knowledge, strong communication, customer engagement, organization, and problem-solving skills.
Agile, APIs, ACH, ISO 20022
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