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Customer Engineer
New York City, New York, United States
$110k-$130k/yr HybridFull Time
2+ YOE2–4 years technical support or customer-facing engineering experience; full proficiency in Python and SQL; experience with backend systems, logs or APIs; strong communication and customer empathy; familiarity with Zendesk, Intercom, Linear or similar.
Python, Ruby, SQL, Python SDK, REST APIs, Zendesk, Intercom, Linear, Encord Active
1w
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Founding Customer Engineer
New York City, New York, United States
OnsiteFull Time
Experienced customer/solutions engineer with strong systems debugging (SQL, APIs, logs), customer communication, autonomy, and a four-year degree.
SQL, APIs
3w
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Customer Quality Engineer
Danbury, Connecticut, United States
$85k/yr OnsiteFull Time
Bachelor's in engineering or technical discipline, US work authorization and US Person for export control, strong communication, analytical and problem-solving skills, knowledge of AIAG tools (PPAP/APQP/MSA/SPC/FMEA) and industry standards.
PPAP, APQP, QSA, MSA, SPC, FMEA, ERP, SAP
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Customer Solutions Engineer
New York, New York, United States
$127k-$183k/yr OnsiteFull Time
3+ YOEBachelor's in Engineering/Computer Science or equivalent, 3+ years with client-side web technologies and coding (Java, C/C++, Python), troubleshooting experience; preferred: Master's, BI/data analytics, SQL/NoSQL, cloud, ML, systems experience.
HTML, CSS, JavaScript, HTTP, Java, C/C++, Python, SQL, NoSQL, Linux, Unix, Windows
1w
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Customer Engineer, Agent Builder - Spanish Speaking
New York City, New York, United States
$175k-$230k/yr OnsiteFull Time
5+ YOE5+ years technical customer-facing experience, fluent English and Spanish, coding and API integration skills, experience delivering production solutions; LLM/agent experience and CS/engineering/math degree preferred.
LLMs, APIs
1w
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Customer Deployment Engineer
New York City or San Francisco
$140k-$170k/yr OnsiteFull Time
6+ YOE6+ years experience in data warehousing/BI with hands-on BI development, SQL and cloud warehouse experience; bachelor's in CS or equivalent; strong communication and customer-facing implementation skills.
Tableau, Looker, Power BI, Sisense, Qlik, ThoughtSpot, SQL, Snowflake, Databricks, Amazon Redshift, Google BigQuery, Python
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Customer Engineer, AI Solutions
New York, New York, United States
HybridFull Time
5+ YOE5+ years in solutions/sales/implementation engineering, SaaS implementation experience, strong technical aptitude, excellent communication, experience with healthcare software and EMRs/EHRs preferred, bachelor's degree or equivalent.
EMRs/EHRs
1mo
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Customer Reliability Engineer - Infrastructure
San Francisco or Boston or Washington D.C. or Raleigh or Pittsburgh or Philadelphia or New York City or Miami or Columbus or Austin or United States
$125k-$130k/yr RemoteFull Time
5+ YOE5+ years with large cloud infrastructures, 3+ years Kubernetes, production distributed systems on AWS/GCP/Azure, strong Linux, Python scripting, DevOps/CI/CD, observability/monitoring, and customer-facing troubleshooting.
Apache Airflow, AWS, Azure, CI/CD, GCP, Infrastructure as Code (IaC), Kubernetes, Linux, Python
1w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
6d
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Customer Success Engineer
United States or New York City
$140k-$200k/yr RemoteFull Time
Subject-matter expertise in revenue cycle management, several years customer-facing RCM experience, API integration experience, familiarity with JSON and X12, strong communication and product-mindedness.
APIs, JSON, X12, Slack
1mo
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Customer Support Engineer
New York, New York, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sales roles with enterprise storage; Linux admin, networking, bash scripting, file systems/NAS and S3 experience; strong communication and ability to travel ~20%.
Linux, bash, S3, NAS
3w
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Customer Success Engineer
New York or United States
RemoteFull Time
4+ YOE4+ years enterprise technical customer-facing experience; strong technical foundation with SQL/geospatial skills; proven consultative skills, C-level communication, AI tooling, and ability to build proofs-of-concept.
SQL, Python, HTML/CSS, APIs, AI tools, Google BigQuery, Amazon Redshift, Snowflake, Databricks, Oracle
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Customer Success Engineer
New York, New York, United States
$125k-$155k/yr HybridFull Time
3+ YOE3+ years in technical customer-facing roles in B2B SaaS; strong technical knowledge of software development workflows, CI/CD, Git, and Jira; experience running implementations, onboarding, demos, and managing mid-market accounts.
Swarmia, CI/CD, Git, Jira
1mo
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Customer Engineer, Advanced Customer Engineering, Global Financial Services
Boston or Arlington or New York
$145k-$195k/yr OnsiteFull Time
4+ YOE4+ years design/implementation/consulting in applications or infrastructure; 4+ years software development in languages like Java, Python, JavaScript/TypeScript, Rust, Go, or C/C++; 4+ years with IaC such as Terraform HCL, CloudFormation, AWS CDK, or Pulumi; experience with cloud-native, serverless, AI/Generative AI, and data/analytics technologies...
Java, Python, JavaScript, TypeScript, Rust, Go, C/C++, Terraform HCL, AWS CloudFormation, AWS CDK, Pulumi, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, Apache Iceberg, Amazon S3, AWS Glue, AWS Lambda, Elastic Load Balancers, Amazon EC2, Amazon ECS, Amazon EKS, Amazon Fargate, Amazon RDS, Amazon DynamoDB, Amazon API Gateway, Amazon Cognito, HTML, CSS, ReactJS, Angular, Vue
1mo
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Customer Engineer
Paris or Seattle or Madrid or London or Berlin or San Francisco or New York City or Sydney or Mexico City
HybridFull Time
4+ YOE4+ years in a customer-facing technical role; deep SaaS, API/webhook, and cloud integration experience; strong project management, communication, and commercial awareness; right to work in Australia required.
API, Webhooks, AI Assist Pro, AI Voice Agent, CRM
3w
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Customer Success Engineer
New York or Australia or Germany or United States
$150k-$175k/yr RemoteFull Time
Experienced technical post-sales professional with Kubernetes/cloud-native familiarity, ability to drive adoption, build success plans, run executive reviews, and convert expansion opportunities.
vCluster, Kubernetes, NVIDIA DGX, GitHub
2mo
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Customer Solutions Engineer
New York, New York, United States
$150k-$180k/yr HybridFull Time
3+ YOE3+ years in a customer solutions engineering or presales role in enterprise software; hands-on with observability tools; SRE concepts; strong communication; Kubernetes/Linux/Windows admin; scripting; networking/databases.
Kubernetes, Linux, Windows, Geneos, Dynatrace, AppDynamics, Datadog, Splunk, Nagios, Shell, Python, Java, Networking, Databases
1mo
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Customer Quality Engineer
Rutherford, New Jersey, United States
$110k-$165k/yr OnsiteFull Time
5+ YOEBachelors in engineering, 5+ years quality/manufacturing experience, proficiency with Microsoft Office, ISO 9001 knowledge, root cause analysis, GD&T, SPC, warranty and customer quality issue management.
Microsoft Office Suite, GD&T, SPC, GEMBA, ISO 9001, AS9100, IATF 16949, ISO 13485
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Customer Success Engineer - East Coast
New York or United States or Israel
$120k-$150k/yr RemoteFull Time
5+ YOE5+ years in technical customer success/TAM managing enterprise accounts; strong cybersecurity product knowledge, exceptional communication and presentation skills, multitasking, problem-solving, and willingness to travel.
1mo
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GTM Engineer: Customer Experience & Lifecycle
Dallas or Redwood City or Toronto or Denver or New York City or Tampa
$136k-$245k/yr HybridFull Time
Hands-on experience building and deploying AI/LLM-powered workflows and agentic systems, integrating across Customer Success/service platforms and CRM, experience with Gainsight or Salesforce Service Cloud, prompt engineering, strong technical and communication skills; senior-level GTM engineering experience preferred.
AI, LLMs, Gainsight, Salesforce Service Cloud, Clay, n8n, Glean, Agentforce, CRM
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