1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
2w
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Customer Quality Engineer II
Beverly, Massachusetts, United States
$79k-$118k/yr OnsiteFull Time
3+ YOEBachelor's in engineering or related field, 3+ years quality experience in semiconductor or high-tech manufacturing, knowledge of 8D/RCA/FMEA/SPC/CAPA and ISO 9001, strong communication and analytical skills.
8D, RCA, FMEA, SPC, CAPA, Lean, Six Sigma, APQP, QMS, ISO 9001
1mo
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Customer Reliability Engineer, Airflow
United States or San Francisco or Boston or Atlanta or Austin or Washington D.C. or Raleigh or Pittsburgh or Philadelphia or New York City or Miami or Columbus
$125k-$130k/yr RemoteFull Time
4+ YOEData engineering background, 4 years Python, 1 year Airflow administration/DAG creation, Kubernetes/Docker experience, cloud provider (AWS/GCP/Azure) experience, troubleshooting, strong communication, and mentoring experience.
Apache Airflow, Python, Kubernetes, Docker, AWS, GCP, Azure, SQL, PostgreSQL, Databricks, Snowflake, Redshift, dbt, Zoom
2mo
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Principal Engineer, Customer Quality
Beverly, Massachusetts, United States
$148k-$283k/yr OnsiteFull Time
10+ YOE10+ years in quality, manufacturing, or engineering; Bachelor’s in engineering; strong analytical, communication, and global collaboration skills; knowledge of ISO/IATF and related standards; up to 50% travel.
MS Office
2mo
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Customer Engineer (Robotics)
Watertown, Massachusetts, United States
$80k-$135k/yr OnsiteFull Time
2+ YOETechnical customer-facing engineer with 2–5+ years in robotics/automation, strong software and hardware understanding, and excellent communication.
Robotics, Industrial automation, Mechatronics, Warehousing technology, Software diagnostics
2mo
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Customer Success Engineer
Boston or United States
RemoteFull Time
3+ YOE3+ years in a customer-facing post-sales or technical-presales role at a B2B SaaS company; technically adept, strong communicator, able to collaborate cross-functionally.
Salesforce, Planhat, Gainsight, Claude Code
1mo
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Customer Engineer, Advanced Customer Engineering, Global Financial Services
Boston or Arlington or New York
$145k-$195k/yr OnsiteFull Time
4+ YOE4+ years design/implementation/consulting in applications or infrastructure; 4+ years software development in languages like Java, Python, JavaScript/TypeScript, Rust, Go, or C/C++; 4+ years with IaC such as Terraform HCL, CloudFormation, AWS CDK, or Pulumi; experience with cloud-native, serverless, AI/Generative AI, and data/analytics technologies...
Java, Python, JavaScript, TypeScript, Rust, Go, C/C++, Terraform HCL, AWS CloudFormation, AWS CDK, Pulumi, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, Apache Iceberg, Amazon S3, AWS Glue, AWS Lambda, Elastic Load Balancers, Amazon EC2, Amazon ECS, Amazon EKS, Amazon Fargate, Amazon RDS, Amazon DynamoDB, Amazon API Gateway, Amazon Cognito, HTML, CSS, ReactJS, Angular, Vue
2d
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Customer Support Engineer
United States or Maynard
$86k-$107k/yr RemoteFull Time
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Windows, Linux, RedHat, Stratus VOS
2mo
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Customer Engineer – Boston Metro
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOECustomer-facing engineering role requiring travel up to 50%, strong troubleshooting, networking, MS Office, SQL/Oracle knowledge, and 5+ years in technical field.
MS Office, Remote Desktop, Command Prompt, PowerShell, SQL Server, Oracle, CAD/AVL, Networking concepts
4w
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Software Engineer, Customer Engineering
Boston, Massachusetts, United States
$130k-$200k/yr HybridFull Time
2+ YOE2+ years software engineering experience; customer-first approach; familiarity with Python and AWS; strong problem solving and communication; interest in life science and owning end-to-end projects.
Python, AWS, Model Context Protocol (MCP), ClinicalTrials.gov
3mo
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Customer Engineer
Waltham or United States
RemoteFull Time
Tech literacy; B2B data fluency; API mental model; quota ownership experience; startup CS/CE mindset.
Python, JSON, SQL, REST, APIs, Snowflake, MCP
2mo
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Principal Engineer, Customer Quality
Beverly, Massachusetts, United States
$148k-$283k/yr OnsiteFull Time
10+ YOE10+ years in quality, manufacturing or engineering; knowledge of ISO/IATF; global manufacturing experience; strong analytical skills.
MS Office, Quality Management Systems (ISO/IATF/VDA)
3mo
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Customer Quality Engineer
Newton, Massachusetts, United States
$85k-$112k/yr OnsiteFull Time
4+ YOEBachelor’s degree in engineering; 4-5 years quality experience with metals; AS9100D and/or ISO 9001:2015; SPC; strong communication; SAP experience; export compliance eligibility.
AS9100D, ISO 9001:2015, SPC, SAP, eQMS, Microsoft Office
1d
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Sr. Lead Engineer - Customer Agent
Boston, Massachusetts, United States
$216k-$324k/yr OnsiteFull Time
12+ YOE12+ years engineering experience building production systems, expertise with LLM-powered and agentic AI systems, strong distributed systems and product instincts, excellent communication and technical leadership.
LLM
3d
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Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
1w
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Platform Customer Engineer, Google Cloud
Cambridge or New York City
$127k-$185k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent, 6+ years cloud-native customer-facing engineering experience, programming and systems design skills, experience engaging technical/executive stakeholders.
Google Cloud, Google Cloud Platform
4mo
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Customer Service Engineer
Andover, Massachusetts, United States
OnsiteFull Time
2+ YOETechnical school certification or 2-4 years related experience; ITIL knowledge; OEM certifications; A+ certification preferred.
A+, ITIL, OEM certifications, PC hardware, Printers
1mo
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Customer Projects Hardware Engineer – Aerospace, Defense & Government (ADG)
Hazlet or Portsmouth
$135k-$195k/yr OnsiteFull Time
6+ YOEBachelor's in EE/CE or related, 6+ years hardware design/RTL/board-level experience, FPGA systems familiarity, high-speed interface knowledge (DDR, PCIe, Ethernet), lab debugging experience, eligible for U.S. security clearance.
oscilloscope, logic analyzer, RTL, PCIe, Ethernet, DDR
3mo
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Foxboro DCS Senior Customer Support Engineer
Foxboro, Massachusetts, United States
$108k-$130k/yr OnsiteFull Time
5+ YOEBachelor’s degree in Engineering, Computer Science, or related technical discipline; minimum 5 years in process control, industrial automation, or distributed control environments; strong programming, troubleshooting, and customer support skills.
2mo
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Applications Engineer
Woburn, Massachusetts, United States
$87k-$145k/yr OnsiteFull Time
2+ YOEBachelor’s degree in engineering; 2+ years engineering or technical customer support; CAD knowledge a plus; US citizen or permanent resident.
CAD
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