1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
3mo
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Customer Support Engineer
Massachusetts or United States
$80k-$90k/yr OnsiteFull Time
2+ YOEOn-site installation, maintenance, repair, and support of instruments; travel to customer sites; troubleshoot and deliver service excellence.
1w
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Customer Quality Engineer II
Beverly, Massachusetts, United States
$79k-$118k/yr OnsiteFull Time
3+ YOEBachelor's in engineering or related field, 3+ years quality experience in semiconductor or high-tech manufacturing, knowledge of 8D/RCA/FMEA/SPC/CAPA and ISO 9001, strong communication and analytical skills.
8D, RCA, FMEA, SPC, CAPA, Lean, Six Sigma, APQP, QMS, ISO 9001
1mo
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Customer Reliability Engineer, Airflow
United States or San Francisco or Boston or Atlanta or Austin or Washington D.C. or Raleigh or Pittsburgh or Philadelphia or New York City or Miami or Columbus
$125k-$130k/yr RemoteFull Time
4+ YOEData engineering background, 4 years Python, 1 year Airflow administration/DAG creation, Kubernetes/Docker experience, cloud provider (AWS/GCP/Azure) experience, troubleshooting, strong communication, and mentoring experience.
Apache Airflow, Python, Kubernetes, Docker, AWS, GCP, Azure, SQL, PostgreSQL, Databricks, Snowflake, Redshift, dbt, Zoom
2mo
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Principal Engineer, Customer Quality
Beverly, Massachusetts, United States
$148k-$283k/yr OnsiteFull Time
10+ YOE10+ years in quality, manufacturing, or engineering; Bachelor’s in engineering; strong analytical, communication, and global collaboration skills; knowledge of ISO/IATF and related standards; up to 50% travel.
MS Office
1d
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Customer Solutions Engineer
United States or Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$115k-$135k/yr RemoteFull Time
3+ YOE3+ years SaaS implementation/onboarding/solutions engineering experience, API and third-party integration proficiency, familiarity with CRM/CDP/marketing automation, strong communication and presentation skills, ability to travel ~20-25%.
APIs, CRM, CDP, marketing automation
2mo
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Customer Engineer (Robotics)
Watertown, Massachusetts, United States
$80k-$135k/yr OnsiteFull Time
2+ YOETechnical customer-facing engineer with 2–5+ years in robotics/automation, strong software and hardware understanding, and excellent communication.
Robotics, Industrial automation, Mechatronics, Warehousing technology, Software diagnostics
2mo
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Customer Success Engineer
Boston or United States
RemoteFull Time
3+ YOE3+ years in a customer-facing post-sales or technical-presales role at a B2B SaaS company; technically adept, strong communicator, able to collaborate cross-functionally.
Salesforce, Planhat, Gainsight, Claude Code
1mo
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Customer Engineer, Advanced Customer Engineering, Global Financial Services
Boston or Arlington or New York
$145k-$195k/yr OnsiteFull Time
4+ YOE4+ years design/implementation/consulting in applications or infrastructure; 4+ years software development in languages like Java, Python, JavaScript/TypeScript, Rust, Go, or C/C++; 4+ years with IaC such as Terraform HCL, CloudFormation, AWS CDK, or Pulumi; experience with cloud-native, serverless, AI/Generative AI, and data/analytics technologies...
Java, Python, JavaScript, TypeScript, Rust, Go, C/C++, Terraform HCL, AWS CloudFormation, AWS CDK, Pulumi, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, Apache Iceberg, Amazon S3, AWS Glue, AWS Lambda, Elastic Load Balancers, Amazon EC2, Amazon ECS, Amazon EKS, Amazon Fargate, Amazon RDS, Amazon DynamoDB, Amazon API Gateway, Amazon Cognito, HTML, CSS, ReactJS, Angular, Vue
2w
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Customer Reliability Engineer, Hypershield (remote)
San Jose or North Dakota or Montana or Maine or Ohio or Nebraska or Louisiana or Texas or Nevada or Hawaii or Georgia or Mississippi or Connecticut or Colorado or Wyoming or Wisconsin or West Virginia or Maryland or California or Vermont or New York or New Jersey or Arkansas or South Dakota or Pennsylvania or Michigan or Indiana or Idaho or Arizona or New Mexico or New Hampshire or Kentucky or Alabama or South Carolina or Illinois or Missouri or Massachusetts or Iowa or Tennessee or North Carolina or Minnesota or Kansas or Alaska or Rhode Island or Delaware or Washington or Virginia or Utah or Oregon or Florida or Oklahoma
$158k-$201k/yr RemoteFull Time
8+ YOEExperience troubleshooting enterprise network and data-center incidents, deep Nexus/NX-OS and Linux/Kubernetes knowledge, customer-facing escalation experience, bachelor's+8 years or equivalent, strong communication skills.
Cisco Nexus, NX-OS, Linux, Kubernetes, Helm, NetFlow/IPFIX, vSphere, NX-API, NETCONF/RESTCONF, gNMI, Ansible, Cisco Nexus Dashboard
1mo
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Customer Engineer – Boston Metro
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOECustomer-facing engineering role requiring travel up to 50%, strong troubleshooting, networking, MS Office, SQL/Oracle knowledge, and 5+ years in technical field.
MS Office, Remote Desktop, Command Prompt, PowerShell, SQL Server, Oracle, CAD/AVL, Networking concepts
3w
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Software Engineer, Customer Engineering
Boston, Massachusetts, United States
$130k-$200k/yr HybridFull Time
2+ YOE2+ years software engineering experience; customer-first approach; familiarity with Python and AWS; strong problem solving and communication; interest in life science and owning end-to-end projects.
Python, AWS, Model Context Protocol (MCP), ClinicalTrials.gov
1w
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Customer Experience Engineer – Benefits Administration
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years technical support for benefits administration/HRIS/SaaS, strong US benefits administration knowledge, experience with APIs/webhooks, SQL, logs and data analysis, Zendesk/Salesforce/Jira/Asana, and collaboration with Product/Engineering.
APIs, webhooks, SQL, Zendesk, Salesforce, Jira, Asana
3mo
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Customer Engineer
Waltham or United States
RemoteFull Time
Tech literacy; B2B data fluency; API mental model; quota ownership experience; startup CS/CE mindset.
Python, JSON, SQL, REST, APIs, Snowflake, MCP
2mo
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Principal Engineer, Customer Quality
Beverly, Massachusetts, United States
$148k-$283k/yr OnsiteFull Time
10+ YOE10+ years in quality, manufacturing or engineering; knowledge of ISO/IATF; global manufacturing experience; strong analytical skills.
MS Office, Quality Management Systems (ISO/IATF/VDA)
2mo
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Customer Quality Engineer
Newton, Massachusetts, United States
$85k-$112k/yr OnsiteFull Time
4+ YOEBachelor’s degree in engineering; 4-5 years quality experience with metals; AS9100D and/or ISO 9001:2015; SPC; strong communication; SAP experience; export compliance eligibility.
AS9100D, ISO 9001:2015, SPC, SAP, eQMS, Microsoft Office
5d
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Customer Engagement Applications Engineer - Northeast USA - SPTS Division
New York or Massachusetts or Allentown or Newport or United States
$102k-$173k/yr RemoteFull Time
3+ YOEDegree in science/engineering, ~3+ years semiconductor/process experience preferred, cleanroom familiarity, strong communication, data-driven analysis, and willingness to travel (~50%).
Microsoft Office Suite, CoPilot
2d
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Customer Engineer III, Platform, Google Cloud
Chicago or Atlanta or Cambridge or New York or Reston
$152k-$222k/yr OnsiteFull Time
10+ YOEBachelor's or equivalent,10 years cloud-native architecture experience in customer-facing/support roles; experience with cloud/on-prem engineering, virtualization/containerization, stakeholder engagement, programming and systems design.
Google Cloud Platform, Google Cloud
1w
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Customer Experience Engineer – Benefits Administration
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years supporting Benefits Administration or HRIS/SaaS, strong US benefits administration knowledge, troubleshooting with logs/APIs/webhooks, SQL familiarity, experience with Zendesk/Salesforce/Jira/Asana, strong communication.
APIs, webhooks, SQL, Zendesk, Salesforce, Jira, Asana, HTML, CSS
1w
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Customer Experience Engineer – Benefits Administration
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years technical support for benefits/HRIS or SaaS, deep US benefits admin knowledge, API/integration and SQL experience, Zendesk/Salesforce/Jira/Asana familiarity, strong communication and troubleshooting skills.
APIs, webhooks, SQL, Zendesk, Salesforce, Jira, Asana, HTML, CSS
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