210 customer experience agent jobs at 103 companies in Dedham, MA
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Guest Experience Telephone Agent
Boston, Massachusetts, United States
$28-$33/hrOnsiteFull Time
Highgate: Global hospitality management and real estate investment firm.
Handling guest communications via phone, email and text, taking in-room dining orders, using Micros/Alice/Vocera/PBX, maintaining guest privacy, knowledge of property services; high school diploma preferred.
Landline: Providing seamless ground transportation connections for airline networks.
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, driver's license, reliable transportation, strong communication, ability to lift up to 70 pounds, and required background, drug, alcohol, and security checks.
Empire Auto Parts: Distributes aftermarket collision auto parts to professional repair centers
High school diploma or equivalent, customer service experience preferred (automotive/collision a plus), bilingual English/Spanish, call center experience preferred, proficiency with CRM and order management systems, excellent communication and problem-solving skills.
PrimeFlight Aviation Services: Provides comprehensive ground and passenger support services for airports.
1+ YOECustomer service in aviation, assist passengers, provide information, English proficiency, 18+, legally eligible to work, able to pass background checks.
Airport information systems, Kiosk systems, IPads/Tablets, Computers, Mobile devices
Derry or Florida or Georgia or Idaho or Kansas or Kentucky or Missouri or Nevada or New Hampshire or North Carolina or South Carolina or Tennessee or Texas or Utah or Virginia
RemoteFull Time
HCA HealthcareNYSE: HCA: Provides hospital and healthcare services through owned facilities.
1+ YOEMinimum 1 year customer service experience required; previous call center/healthcare experience preferred. Must be able to work 90% of the day on the phone, live within 60 miles of an HCA hospital, and meet departmental performance and compliance standards.
Piedmont AirlinesNASDAQ: AAL: Provides regional air transportation and ground handling services.
Complete gate agent training, ability to lift 70 lb, valid driver’s license and clear driving record, 10-year criminal history check, drug screen, high school/GED, 18+ years old, strong communication and multitasking skills.
Indie Campers: Online marketplace for campervan rentals and recreational vehicle sales.
Valid US work authorization and driver's license with confidence driving campervans; fluent English; customer-service experience in tourism/hospitality/retail desirable; weekend and holiday availability.
Highgate: Manages and invests in hospitality real estate assets.
Provide front-desk guest service, check-ins/checkouts, handle reservations, cash/credit procedures, use hotel systems, maintain appearance and attendance; high school diploma and computer/customer-service experience preferred.
Ocean Havens: Operates and develops luxury marinas and maritime facilities.
Strong communication and multitasking skills, English fluency, ability to stand for extended periods and lift up to 20 lbs, hospitality or customer service experience preferred; training provided.
Sturbridge Host Hotel & Conference Center: Provides lakeside hotel rooms and full-service conference facilities.
Customer service experience, strong communication, computer skills, familiarity with hotel systems; ability to multitask and work afternoon/evening shift.
AccorEuronext Paris: AC: Operates a global network of diverse hospitality brands.
Hotel/front-desk experience preferred; high school diploma required; computer and customer service experience required; able to stand entire shift and work flexible/overnight hours.
Harbor Health Services: Provides integrated community health and elder care services.
1+ YOEPer Diem Call Center Agent; high school diploma; 1 year health center or professional environment; customer service; teamwork; computer literacy; bilingual preferred; rotating shifts.
Microsoft Office, Electronic Medical Records (EMR), Scheduling software
Collette: Guided travel providing escorted tours across seven continents.
Customer service experience for inbound/outbound calls, strong attention to detail, Microsoft Excel/Outlook/Word proficiency, ability to work nights and weekends, call center or travel experience preferred.
Microsoft Excel, Microsoft Outlook, Microsoft Word
Mechanics Cooperative Bank: Mutual bank providing personal and business financial services.
Call center experience preferred; strong computer skills, phone etiquette, knowledge of bank products, ability to handle difficult customers, multitasking, and Saturday availability.
Pyramid Global Hospitality: Operates and manages hotels and resorts globally.
1+ YOE1+ year customer service experience preferred; strong communication, ability to stand for full shifts, multitask, use hotel systems, and work weekends/holidays.
Stonebridge Companies: Manages and operates a large portfolio of hotels nationwide.
Front desk experience preferred; strong customer service, cash handling, reservation and recordkeeping skills; proficiency with property management systems and Microsoft Word/Excel.