237 customer experience agent jobs at 112 companies in Massachusetts
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Guest Experience Telephone Agent
Boston, Massachusetts, United States
$28-$33/hrOnsiteFull Time
Highgate: Global hospitality management and real estate investment firm.
Handling guest communications via phone, email and text, taking in-room dining orders, using Micros/Alice/Vocera/PBX, maintaining guest privacy, knowledge of property services; high school diploma preferred.
Landline: Providing seamless ground transportation connections for airline networks.
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, driver's license, reliable transportation, strong communication, ability to lift up to 70 pounds, and required background, drug, alcohol, and security checks.
PrimeFlight Aviation Services: Provides comprehensive ground and passenger support services for airports.
1+ YOECustomer service in aviation, assist passengers, provide information, English proficiency, 18+, legally eligible to work, able to pass background checks.
Airport information systems, Kiosk systems, IPads/Tablets, Computers, Mobile devices
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or California or Colorado or Illinois or Massachusetts or North Carolina or New Jersey or Nevada or Oregon or Virginia or Canada
$19-$21/hrRemoteFull Time
Jerry: Mobile app for car insurance comparison and vehicle management.
Requires 2+ years of call center experience, multitasking ability, customer-service passion, and willingness to obtain a property and casualty license within 60 days.
Delta Air LinesNYSE: DAL: Global airline providing passenger and cargo air transportation services.
Entry-level customer service role requiring ticketing, baggage handling, gate operations, customer assistance, lifting bags up to 70 pounds, and availability for variable shifts and 20–40 hours weekly.
Sanctuary Medicinals: Multi-state cannabis producer and retail dispensary operator.
1+ YOELooking for an upbeat POS sales agent with strong communication, able to educate customers on cannabis, handle POS transactions, and work flexible hours including nights/weekends (on-site).
Highgate: Manages and invests in hospitality real estate assets.
High school diploma or equivalent, computer experience, strong verbal and written communication, customer service orientation, multitasking ability, and capacity to stand throughout the shift.
Indie Campers: Online marketplace for campervan rentals and recreational vehicle sales.
Valid US work authorization and driver's license with confidence driving campervans; fluent English; customer-service experience in tourism/hospitality/retail desirable; weekend and holiday availability.
Ocean Havens: Operates and develops luxury marinas and maritime facilities.
Strong communication and multitasking skills, English fluency, ability to stand for extended periods and lift up to 20 lbs, hospitality or customer service experience preferred; training provided.
Sturbridge Host Hotel & Conference Center: Provides lakeside hotel rooms and full-service conference facilities.
Customer service experience, strong communication, computer skills, familiarity with hotel systems; ability to multitask and work afternoon/evening shift.
AccorEuronext Paris: AC: Operates a global network of diverse hospitality brands.
Hotel/front-desk experience preferred; high school diploma required; computer and customer service experience required; able to stand entire shift and work flexible/overnight hours.
Mechanics Cooperative Bank: Mutual bank providing personal and business financial services.
Call center experience preferred; strong computer skills, phone etiquette, knowledge of bank products, ability to handle difficult customers, multitasking, and Saturday availability.
Pyramid Global Hospitality: Operates and manages hotels and resorts globally.
1+ YOE1+ year customer service experience preferred; strong communication, ability to stand for full shifts, multitask, use hotel systems, and work weekends/holidays.
HyattNYSE: H: Global operator of luxury hotels and luxury resorts.
1+ YOEHigh school diploma, 1+ year hotel or customer service experience, strong communication, proficiency with computer systems, open availability including evenings, weekends, and holidays.
HyattNYSE: H: Global hospitality providing luxury hotel and resort accommodations.
1+ YOEHigh school diploma, 1+ year front desk or customer service experience, strong communication, computer proficiency, open availability including evenings/weekends/holidays.