257 customer experience agent jobs at 126 companies in Joppatowne, MD
1mo
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Customer Service Agent
Odenton, Maryland, United States
OnsiteFull Time
Experience in customer service preferred, strong communication, knowledge of automotive collision parts, proficiency with CRM and order systems, high school diploma or equivalent required.
2w
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Dutch Wonderland Inn Lead Guest Experience Agent
Lancaster, Pennsylvania, United States
OnsiteFull Time
1+ YOERequires 1+ year hospitality or front desk experience, fluent English, customer service and problem-solving skills, Microsoft Office proficiency, flexible availability, and reliable transportation. Supervisory experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Point-of-Sale (POS), PCI
3w
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Fully Remote Customer Service Agent
Neffsville or Lancaster
$15/hr RemoteFull Time
High school diploma/GED, prior call-based customer service experience, strong verbal skills, basic technical troubleshooting ability, reliable high-speed ethernet internet, ability to complete credentialing/background check.
1w
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Insurance Customer Service Agent
Carlisle or Harrisburg or Lititz or Lebanon or Hummelstown or Lancaster or Camp Hill
OnsiteFull Time
High school diploma or equivalent; insurance licenses preferred but not required at hire. Requires strong communication, time management, attention to detail, numerical comfort, and customer service or administrative experience preferred.
Property & Casualty, Life & Health
5d
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Customer & Revenue Agent Lead
Maryland or Anne Arundel County or Talbot County or Montgomery County or Prince George's County or Easton or Annapolis or Upper Marlboro or Beltsville or Gaithersburg
$56k-$88k/yr OnsiteFull Time
5+ YOEHigh school diploma or equivalency, five years of clerical or accounting experience handling money or payment instruments and providing public customer service, and a valid Maryland driver's license.
E-ZPass
2w
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Part-Time Customer Service Agent - BWI Airport
Baltimore, Maryland, United States
$17/hr OnsitePart Time
Must be 18+, legally authorized to work, communicate effectively in English, and have one year of customer service experience. Must pass background and drug screening and qualify for required airport credentials.
iPads, Tablets, Computers, Mobile Devices
2mo
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Customer Service Exit Booth Agent
Baltimore, Maryland, United States
$18/hr OnsiteFull Time
1+ YOECustomer service experience; 18+ years old; HS diploma or GED; valid US driver’s license; background check; work authorization; ability to work the listed shifts.
3mo
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Customer Service Call Center Agent
Lanham or Maryland
$19/hr RemoteFull Time
3+ YOEMaryland resident with 3+ years call center experience, high inbound volume handling, high school diploma/GED, own PC and headset (no Chromebooks/iPads), 7 weeks paid training, strong multitasking, computer, and listening skills.
4w
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1w
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Leasing Agent
Lancaster, Pennsylvania, United States
OnsiteFull Time
Bachelor's degree or equivalent experience; customer service, computer, math, typing, record-keeping, communication, and legal compliance skills required. First Aid/CPR required or obtainable.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Entrata
1mo
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Reservation Agent
Hyattsville, Maryland, United States
$17-$19/hr OnsitePart Time
High school diploma or equivalent, proficiency with multiline phones, Microsoft Word and email, strong customer service, time management and multitasking skills.
Microsoft Word, Mindset App
2d
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Leasing Agent
Baltimore, Maryland, United States
$19-$20/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, one year of multifamily property management preferred, customer service skills, valid driver's license, insured vehicle, and ability to travel between properties.
Yardi, Microsoft Windows, Microsoft Excel, Microsoft Outlook
1mo
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SALES BDC AGENT
Dover, Delaware, United States
OnsiteFull Time
Customer service or call center experience preferred, strong written and verbal communication, internet savvy with good computer skills, excellent follow-up and interpersonal skills.
1mo
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SALES BDC AGENT
Dover, Delaware, United States
OnsiteFull Time
Customer service/call center experience preferred, strong written and verbal English, solid typing and computer skills, internet savvy, excellent follow-up and communication skills.
3mo
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Gate Agent - Part Time
Baltimore, Maryland, United States
$21/hr OnsitePart Time
High school diploma; English fluency; computer skills (GATES); hazmat regulations knowledge; preferred gate agent/customer service/cash handling experience.
GATES
2mo
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Customer Service Representative - State Farm Agent Team Member
Laurel, Maryland, United States
$40k-$60k/yr OnsiteFull Time
Provides exceptional customer service, answers policy inquiries, processes claims, maintains customer records; strong communication, attention to detail, multitasking; previous customer service experience preferred.
2mo
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Confirmation Agent
Savage, Maryland, United States
$20/hr OnsiteFull Time
High school diploma or equivalent; associate or bachelor’s degree preferred; confirmation and contact center experience; 12pm–8pm shift; detail-oriented; proficient with office software; strong written and verbal communication; able to work independently.
Microsoft Office, CRM
3w
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Customer Service Representative - State Farm Agent Team Member
Annapolis, Maryland, United States
$60k-$75k/yr OnsiteFull Time
Customer service dedication, strong communication and interpersonal skills, attention to detail, multitasking ability, and willingness to learn; previous customer service experience preferred.
3mo
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Customer Service Representative - State Farm Agent Team Member
Parkville, Maryland, United States
$40k-$45k/yr OnsiteFull Time
Customer service experience preferred; strong communication, detail-oriented, multitasking.
1mo
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Customer Service Representative - State Farm Agent Team Member
Lanham, Maryland, United States
$20-$24/hr OnsiteFull Time
Active Property & Casualty license required; Life & Health license preferred. Strong communication, detail orientation, and customer service skills; previous customer service experience preferred.
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