79 customer experience agent jobs at 48 companies in Springfield, MA
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Customer Service Agent
East Hartford, Connecticut, United States
$16/hrRemoteFull Time
iQor: Provides outsourced customer experience and product support services.
High school diploma/GED required; call center or transaction-based customer service experience preferred; problem-solving, strong attendance, ability to work independently and in teams; flexibility to work any shift including nights and weekends.
GT Independence: Providing financial management services for self-directed home care programs.
Handle inbound/outbound calls, enter and manage documents (DocuSign), maintain records, review timesheets and payroll checklists; high school diploma/GED required, associate preferred; attention to detail and Microsoft Office skills required.
Waterbury Hospital: Provides comprehensive medical care and hospital services in Connecticut.
1+ YOEHigh school diploma/GED and 1+ year call center or multi-line experience (preferably medical). Strong phone and computer skills, knowledge of insurance and electronic medical records, and ability to triage calls and schedule appointments.
Electronic Medical Records, Appointment Scheduling System, Multi-line Telephone
Flexible schedule including nights, weekends, and holidays; minimum three shifts/week; valid driver’s license; must pass 10-year background check and drug test; authorization to work in the U.S.; able to lift 70 lb; bilingual a plus.
Fine Fettle: Operates retail cannabis dispensaries and cultivation facilities.
1+ YOEHigh school diploma, 1+ year retail experience preferred, must be 21+, availability for evenings/weekends and opening/closing shifts, able to lift 50 lbs, stand long periods, pass federal background check, and meet state cannabis licensing requirements.
Customer Care Manager - State Farm Agent Team Member
Cheshire, Connecticut, United States
$22-$24/hrOnsiteFull Time
Derek Gromko Insurance Agency: Provides personal and commercial insurance and financial services.
Oversee customer service operations; strong communication and organization; prior customer service or office experience preferred; must hold or obtain state insurance license; bilingual Spanish preferred.
Sturbridge Host Hotel & Conference Center: Provides lakeside hotel rooms and full-service conference facilities.
Customer service experience, strong communication, computer skills, familiarity with hotel systems; ability to multitask and work afternoon/evening shift.
Inn at Middletown: Historic boutique hotel providing lodging, dining, and event services.
Customer-service experience preferred; ability to check guests in/out, answer phones, handle reservations, process payments, use reservation systems, and work flexible hours.
Linchris Hotel Corporation: Hospitality management operating and investing in hotel properties.
Provide friendly guest reception, manage check-in/out, handle reservations and payments, answer phones, and support front desk operations; customer service or hospitality experience preferred.
Customer Relations Representative - State Farm Agent Team Member
Bristol, Connecticut, United States
$35k-$85k/yrOnsiteFull Time
Amie Chasse - State Farm Agent: Independent insurance and financial services agency.
Excellent communication, self-motivated, detail oriented, proactive problem solving, customer service oriented, team player, bilingual Spanish preferred, Property & Casualty and Life & Health licenses.
Arbor Lodging: Owns and operates a portfolio of branded hotels.
High school diploma or equivalent; hotel/front desk or credit card handling experience preferred; strong communication, customer service, and organizational skills; ability to stand for long periods and lift 20 lbs.
Auberge Resorts Collection: Operator of luxury hotels, resorts, residences, and private clubs.
1 year in a similar role, strong interpersonal and multitasking skills, familiarity with hotel management systems and basic computer skills, excellent communication and customer service.
Menzies Aviation: Provides ground handling and fueling services for global aviation.
High school diploma or equivalent, basic computer skills, customer service experience preferred, 18+, reliable phone and transportation, English fluency, able to stand/walk, lift 50–70 lbs and carry oversized bags, pass drug test/background, obtain security badge/authorization.
Buffalo Lodging Associates: Manages and develops a portfolio of branded hotels.
Customer-service experience (hotel preferred), computer literacy including Microsoft Word and Excel, valid driver\u0002s license, acceptable driving history, high school diploma preferred.