817 customer experience agent jobs at 331 companies in New York
1w
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Customer Experience Agent
Batavia or Ithaca
$18-$20/hr HybridFull Time
1+ YOEMinimum 1 year banking or customer service experience; strong verbal/written communication, Microsoft Word and Excel proficiency, ability to work rotating shifts, meet call quotas, and resolve customer issues.
Microsoft Word, Microsoft Excel
1w
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Customer Experience Agent
Woonsocket or New York
$20-$21/hr RemoteFull Time
1+ YOEHigh school diploma or GED, 1+ year of heavy inbound customer service or call center experience, clear professional communication, basic computer, Microsoft Office, 10-key, and data entry skills.
Microsoft Office
1w
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Customer Experience Agent
Batavia or Ithaca
$18-$20/hr HybridFull Time
1+ YOE1+ year banking or customer service experience; strong communication, analytical, and conflict-resolution skills; able to work fast-paced environment; proficient in Microsoft Word and Excel; Care Center software desirable.
Microsoft Word, Microsoft Excel, Care Center
1w
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Agent Experience Manager
New York City, New York, United States
$29-$32/hr OnsiteFull Time
2+ YOE2-3 years customer service/training/operations experience, strong communication and problem-solving, ability to lift 25 lbs, experience with live training and real estate a plus.
Zendesk, Salesforce, Confluence
1mo
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Guest Experience Agent
New York, New York, United States
$32-$42/hr OnsiteFull Time
0+ YOEAnswer and process guest calls and requests, operate switchboard and POS/computer systems, follow company policies, and maintain professional appearance; high school diploma/GED preferred; no prior experience required.
POS
2w
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Director, Customer Experience
New York City, New York, United States
$170k-$180k/yr HybridFull Time
Proven experience building tech-touch/digital CS programs, hands-on with agentic AI and automation, multi-channel engagement, strong analytics, and people leadership; able to travel 10-25%.
Gainsight, Totango, Intercom, Salesloft, Zapier, Make
1mo
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Workplace Experience Agent
New York, New York, United States
$65k-$75k/yr OnsiteFull Time
3+ YOEHigh school diploma, minimum 3 years workplace experience, working knowledge of health and safety, proficiency with ServiceNow and MS Teams, strong client-facing and multitasking skills.
ServiceNow, MS Teams
2mo
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Guest Experience Agent (Overnight)
New York, New York, United States
$36/hr OnsiteFull Time
1+ YOE1+ years luxury hotel front desk or guest services experience preferred; high school diploma; proficiency with Opera PMS and Microsoft Office; excellent verbal/written communication and emotional intelligence.
Microsoft Word, Lotus, Microsoft Excel, Opera PMS, Microsoft Office Suite
2mo
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Head of Technical Customer Experience, US
New York, New York, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading customer-facing teams; expert SQL (CTEs, window functions), Python, hands-on AI/LLM agent management, REST API/webhook integrations, technical troubleshooting, and rapid escalation availability (nights/weekends).
SQL, Python, REST APIs, webhooks, AI, LLM
2mo
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Customer Service Agent
New York, New York, United States
OnsiteFull Time
Provide phone-based customer service and booking support for rewards campaigns; manage campaign data and records; prior call centre or customer service experience preferred; strong communication and organisation skills.
COSMOS
1w
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Customer Care Agent
Woodbury, New York, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer-facing experience preferred, excellent phone and communication skills, troubleshooting and negotiating abilities, computer proficiency, flexible for weekday and weekend shifts.
3w
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Customer Care Agent
Hopewell Junction, New York, United States
OnsiteFull Time
1+ YOEHigh school diploma,1+ year customer-facing experience preferred,excellent phone,communication,negotiation and troubleshooting skills,ability to work weekday and weekend shifts,computer proficiency.
2mo
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Customer Service Agent
Woodside, New York, United States
$16-$20/hr OnsiteFull Time
High school diploma or equivalent, phone/telemarketing or customer service experience preferred, strong verbal/written communication, computer and data entry skills, ability to meet monthly goals.
Microsoft Word
2mo
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Customer Care Agent
Alabama or Arizona or Colorado or Delaware or Florida or Georgia or Idaho or Illinois or Indiana or Iowa or Kansas or Maine or Maryland or Michigan or Minnesota or Missouri or Nevada or New Mexico or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Utah or Washington or West Virginia or Wisconsin
$22/hr RemoteFull Time
Remote customer service role requiring prior call center or customer support/sales experience, strong phone and computer skills, Service Titan CRM a plus, ability to type 40+ WPM, high-speed ethernet internet, flexible availability 5:00am–6:30pm (AZ/MST), pass drug and background checks, legal U.S. work eligibility.
Service Titan CRM
1mo
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Lead Customer Service Agent
Syracuse, New York, United States
OnsiteFull Time
High school diploma or GED, REAL ID-compliant state driver's license, able to lift up to 75 lbs, flexible for rotating shifts including nights/overnights/holidays, customer service experience and computer skills required.
Microsoft Word, Microsoft Excel
2w
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Customer Service Agent Associate (US)
Brooklyn, New York, United States
$57k-$59k/yr HybridFull Time
3+ YOE3+ years customer service experience; perfect written and spoken English; strong empathy, mediation, communication, and problem-solving skills for high-value/luxury fashion customer requests.
3w
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Customer Service Agent - SYR Airport
Syracuse, New York, United States
$17/hr OnsitePart Time
1+ YOEMust be 18+, eligible to work in the US, 1 year customer service experience, English proficiency, able to use iPads/tablets/computers/mobile devices, able to lift up to 70 lbs, and able to obtain required airport credentials.
IPads/Tablets, Computers, Mobile Devices
6d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or California or Colorado or Illinois or Massachusetts or North Carolina or New Jersey or Nevada or Oregon or Virginia or Canada
$19-$21/hr RemoteFull Time
Requires 2+ years of call center experience, multitasking ability, customer-service passion, and willingness to obtain a property and casualty license within 60 days.
2w
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Airport Customer Service Agent - Breeze- HPN
White Plains, New York, United States
$17/hr OnsitePart Time
High school diploma, age 18+, no experience required; must obtain airport/state/customs credentials, able to lift up to 70 lbs and work rotating shifts, nights, weekends, and holidays.
1w
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Full-Time Customer Service Agent
Jamaica, New York, United States
$21/hr OnsiteFull Time, Part Time
No experience required; paid training provided. Requires age 18+, high school diploma or equivalent, U.S. work authorization, valid REAL ID-compliant driver's license, background and drug screening, and ability to lift 75 pounds.
reservation/ticketing software
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