700 customer experience agent jobs at 301 companies in Queens, NY
1w
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Agent Experience Manager
New York City, New York, United States
$29-$32/hr OnsiteFull Time
2+ YOE2-3 years customer service/training/operations experience, strong communication and problem-solving, ability to lift 25 lbs, experience with live training and real estate a plus.
Zendesk, Salesforce, Confluence
2w
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Director, Customer Experience
New York City, New York, United States
$170k-$180k/yr HybridFull Time
Proven experience building tech-touch/digital CS programs, hands-on with agentic AI and automation, multi-channel engagement, strong analytics, and people leadership; able to travel 10-25%.
Gainsight, Totango, Intercom, Salesloft, Zapier, Make
4w
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Guest Experience Agent
New York, New York, United States
$32-$42/hr OnsiteFull Time
0+ YOEAnswer and process guest calls and requests, operate switchboard and POS/computer systems, follow company policies, and maintain professional appearance; high school diploma/GED preferred; no prior experience required.
POS
1mo
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Workplace Experience Agent
New York, New York, United States
$65k-$75k/yr OnsiteFull Time
3+ YOEHigh school diploma, minimum 3 years workplace experience, working knowledge of health and safety, proficiency with ServiceNow and MS Teams, strong client-facing and multitasking skills.
ServiceNow, MS Teams
3mo
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Guest Experience Agent
New York, New York, United States
$36/hr OnsiteFull Time
1+ YOE1-2 years luxury hotel front desk/guest services; English fluency; Opera PMS knowledge preferred; strong communication; MS Office; high school diploma.
Opera PMS, Microsoft Office Suite
2mo
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Head of Technical Customer Experience, US
New York, New York, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading customer-facing teams; expert SQL (CTEs, window functions), Python, hands-on AI/LLM agent management, REST API/webhook integrations, technical troubleshooting, and rapid escalation availability (nights/weekends).
SQL, Python, REST APIs, webhooks, AI, LLM
2mo
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Customer Service Agent
New York, New York, United States
OnsiteFull Time
Provide phone-based customer service and booking support for rewards campaigns; manage campaign data and records; prior call centre or customer service experience preferred; strong communication and organisation skills.
COSMOS
2w
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Customer Service Agent
Port Reading, New Jersey, United States
$22/hr OnsiteFull Time
1+ YOEHigh school/GED, 1+ year customer service experience, intermediate computer skills, proficiency with Microsoft Office and WMS, strong communication and attention to detail.
Microsoft Office, WMS
3d
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Customer Service Agent
Teterboro, New Jersey, United States
$23-$24/hr OnsiteFull Time
1+ YOERequires 1–2 years in an FBO or customer service field, high school diploma/GED, English proficiency, customer service and multitasking skills, schedule flexibility, and ability to obtain an airport ID badge.
3d
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Customer Service Agent
Teterboro, New Jersey, United States
$23-$24/hr OnsiteFull Time
1+ YOERequires 1–2 years in FBO or customer service, high school diploma/GED, proficient English, customer-service and multitasking skills, schedule flexibility, physical ability, and airport ID badge within 30 days.
1w
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Customer Service Agent
Basking Ridge, New Jersey, United States
$18-$22/hr OnsiteFull Time
1+ YOEAssociate degree in business preferred; 1+ year customer service/accounts receivable experience preferred; strong communication, Microsoft Office proficiency, ability to handle confidential information.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Customer Care Agent
Woodbury, New York, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer-facing experience preferred, excellent phone and communication skills, troubleshooting and negotiating abilities, computer proficiency, flexible for weekday and weekend shifts.
2mo
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Customer Service Agent
Woodside, New York, United States
$16-$20/hr OnsiteFull Time
High school diploma or equivalent, phone/telemarketing or customer service experience preferred, strong verbal/written communication, computer and data entry skills, ability to meet monthly goals.
Microsoft Word
2w
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Customer Service Agent
Port Reading or New York City or Newark
$22/hr OnsiteFull Time
1+ YOEHigh school diploma or GED, one year of customer service experience, intermediate computer and MS Office skills, English proficiency, attention to detail, and ability to lift 21–50 pounds.
Microsoft Office, WMS
3w
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CUSTOMER SERVICE AGENT
Greenwich, Connecticut, United States
$21-$22/hr OnsiteFull Time
3+ YOEHigh school diploma, 3 years call center experience (or 2 years medical office); familiarity with medical terminology, CPT and ICD-10 coding, and HIPAA; strong customer service and communication skills.
Authorization Tracking System (ATS)
6d
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Distribution Customer Service Agent
Edison, New Jersey, United States
$48k-$51k/yr OnsiteFull Time
0.5+ YOESix months to one year of related experience or training, customer service experience, strong attendance, teamwork under pressure, organization, problem solving, and proficiency with software applications.
ETMS
2w
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Customer Service Agent Associate (US)
Brooklyn, New York, United States
$57k-$59k/yr HybridFull Time
3+ YOE3+ years customer service experience; perfect written and spoken English; strong empathy, mediation, communication, and problem-solving skills for high-value/luxury fashion customer requests.
2d
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IT Lead – Customer Experience Engineering
Raritan, New Jersey, United States
$94k-$152k/yr HybridFull Time
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, and integration experience. Requires EDI, cloud architecture, and agentic AI expertise.
IBM Sterling, OpenText, API, microservices, SAP BTP-IS, Agentic AI, AWS, Node.js, EDI, middleware, Electronic Data Interchange (EDI), GxP, SOX, HIPAA, Privacy, GDPR, CSAT, NPS
1w
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Airport Customer Service Agent - Breeze- HPN
White Plains, New York, United States
$17/hr OnsitePart Time
High school diploma, age 18+, no experience required; must obtain airport/state/customs credentials, able to lift up to 70 lbs and work rotating shifts, nights, weekends, and holidays.
3d
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Full-Time Customer Service Agent
Jamaica, New York, United States
$21/hr OnsiteFull Time, Part Time
No experience required; paid training provided. Requires age 18+, high school diploma or equivalent, U.S. work authorization, valid REAL ID-compliant driver's license, background and drug screening, and ability to lift 75 pounds.
reservation/ticketing software
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