642 customer experience agent jobs at 281 companies in Wayne, NJ
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Agent Experience Manager
New York City, New York, United States
$29-$32/hrOnsiteFull Time
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
2+ YOE2-3 years customer service/training/operations experience, strong communication and problem-solving, ability to lift 25 lbs, experience with live training and real estate a plus.
HHAeXchange: SaaS platform for home and community-based care management.
Proven experience building tech-touch/digital CS programs, hands-on with agentic AI and automation, multi-channel engagement, strong analytics, and people leadership; able to travel 10-25%.
Gainsight, Totango, Intercom, Salesloft, Zapier, Make
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
0+ YOEAnswer and process guest calls and requests, operate switchboard and POS/computer systems, follow company policies, and maintain professional appearance; high school diploma/GED preferred; no prior experience required.
Latham & Watkins: Global law firm providing legal counsel to businesses.
3+ YOEHigh school diploma, minimum 3 years workplace experience, working knowledge of health and safety, proficiency with ServiceNow and MS Teams, strong client-facing and multitasking skills.
AccorEuronext Paris: AC: Operates a global network of diverse hospitality brands.
1+ YOE1-2 years luxury hotel front desk/guest services; English fluency; Opera PMS knowledge preferred; strong communication; MS Office; high school diploma.
TLC Worldwide: Provides tech-enabled loyalty and rewards marketing campaigns for brands.
Provide phone-based customer service and booking support for rewards campaigns; manage campaign data and records; prior call centre or customer service experience preferred; strong communication and organisation skills.
DSVNasdaq Copenhagen: DSV: Provide global transport and logistics services via road, air, and sea.
1+ YOEHigh school/GED, 1+ year customer service experience, intermediate computer skills, proficiency with Microsoft Office and WMS, strong communication and attention to detail.
Fedway Associates: Wholesale distributor of wine, spirits, and beer in New Jersey.
1+ YOEAssociate degree in business preferred; 1+ year customer service/accounts receivable experience preferred; strong communication, Microsoft Office proficiency, ability to handle confidential information.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Petro Home ServicesNYSE: SGU: Provides residential heating oil, propane delivery, and HVAC services.
1+ YOEHigh school diploma, 1+ years customer-facing experience preferred, excellent phone and communication skills, troubleshooting and negotiating abilities, computer proficiency, flexible for weekday and weekend shifts.
Paragon Acura: Automotive dealership selling new and used Acura vehicles.
High school diploma or equivalent, phone/telemarketing or customer service experience preferred, strong verbal/written communication, computer and data entry skills, ability to meet monthly goals.
Jet AviationNYSE: GD: Global provider of business aviation maintenance and management services.
1+ YOE1-2 years FBO or customer service experience, high school/GED, English proficiency, ability to work flexible shifts and weather, lift up to 25 lbs, obtain Airport ID Badge within 30 days.
Pomelo Care: Virtual medical practice for women's and children's health.
3+ YOEHigh school diploma, 3 years call center experience (or 2 years medical office); familiarity with medical terminology, CPT and ICD-10 coding, and HIPAA; strong customer service and communication skills.
ExpeditorsNYSE: EXPD: Global logistics, freight forwarding, and customs brokerage services.
0.5+ YOESix months to one year of related experience or training, customer service experience, strong attendance, teamwork under pressure, organization, problem solving, and proficiency with software applications.
Atlanta or Richmond or Las Vegas or Salt Lake City or Scottsdale or Austin or Miami or Palo Alto or New York City or Chicago or Toronto
$19-$21/hrRemoteFull Time
Jerry: Mobile app for car insurance comparison and vehicle management.
2+ YOE2+ years call center experience, multitasking and customer service skills, ability to work remotely with provided equipment; P&C license sponsored within ~60 days.
Vestiaire Collective: Global online marketplace for authenticated pre-owned luxury fashion.
3+ YOE3+ years customer service experience; perfect written and spoken English; strong empathy, mediation, communication, and problem-solving skills for high-value/luxury fashion customer requests.
Enterprise Mobility: Global provider of vehicle rental and fleet management services.
1+ YOEHigh school diploma/GED, 1+ year customer service experience, basic PC and Microsoft Office skills, English proficiency, valid unrestricted U.S. driver's license, and U.S. work authorization.
Enterprise Mobility: Provides global vehicle rental, leasing, and fleet management services.
1+ YOERequires high school diploma or GED, one year of customer service experience, basic PC and Microsoft Office knowledge, valid unrestricted U.S. driver's license, English proficiency, and U.S. work authorization.
Unifi Aviation: Provides ground handling and aviation services for airlines.
High school diploma, age 18+, no experience required; must obtain airport/state/customs credentials, able to lift up to 70 lbs and work rotating shifts, nights, weekends, and holidays.