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80 customer experience analyst jobs at 54 companies in Atlanta, GA

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Distributor Experience Analyst - Alpharetta, GA
Alpharetta or United States
$60k-$70k/yr HybridFull Time
Avanos Medical
Avanos MedicalNYSE: AVNS: Develops medical devices for pain management and patient recovery.
3+ YOE3+ years in logistics or customer service; strong analytical, written and verbal communication, independent judgment; experience with SAP, SFDC, EDI; Microsoft Excel proficiency.
SAP, SFDC, EDI, Microsoft Excel
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Senior Analyst, Online Experience Optimization
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOEMinimum 2 years relevant experience; bachelor's degree or equivalent typical; proven results in CI/CRM/customer experience/product/content/financial or business analysis; strong data storytelling and communication; Microsoft Office proficiency.
Microsoft Office Suite
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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
SquareTrade
SquareTradeNYSE: ALL: Extended warranty and protection plans for consumer electronics.
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
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Senior Analyst, Online Experience Optimization
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
2+ YOEBachelor's degree or equivalent and at least 2 years of experience in analytics, e-commerce, digital merchandising, customer experience, product content, business analysis, or related areas.
Microsoft Office Suite, SEO, CRM
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Senior Analyst, PropTech Customer Systems
Atlanta or Newton
$85k-$105k/yr OnsiteFull Time
The RMR Group
The RMR GroupNasdaq: RMR: Provides alternative asset management services focused on commercial real estate.
4+ YOEBachelor's degree, 4+ years multifamily experience, hands-on PropTech platform experience, workflow analysis, stakeholder collaboration, travel as required.
Yardi Interfaces, Yardi Screening, Bilt, The Guarantors, Jetty, Verifast, SafeRent, EliseAI, Funnel, Bluemoon, Claude, Microsoft Copilot, Google Gemini Enterprise, OpenAI
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
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Partner Success Analyst
Atlanta, Georgia, United States
$60k/yr OnsiteFull Time
Radius
Radius: Supplies fuel cards, telematics, and business connectivity solutions.
2+ YOE2+ years in customer support/account coordination or similar, strong organisational and communication skills, CRM and reporting experience, ability to manage multiple priorities and stakeholders.
CRM
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Account Analyst - Commercial Insurance
Atlanta, Georgia, United States
OnsiteFull Time
Lockton
Lockton: Provides insurance brokerage and global risk management solutions.
0+ YOE0-1 years client or customer service experience; bachelor's in business or equivalent; basic P&C knowledge; ability to analyze financial info; proficient in Microsoft Word, Excel, and PowerPoint.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Account Analyst - Commercial Insurance
Atlanta, Georgia, United States
OnsiteFull Time
Lockton
Lockton: Provides global insurance brokerage and risk management consulting services.
0+ YOE0-1 years client or customer service experience; Bachelor's in business or equivalent; basic P&C knowledge; ability to analyze financial information; proficiency with Microsoft Word, Excel, PowerPoint.
Microsoft Word, Microsoft Excel, PowerPoint
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
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Senior Systems Configuration Analyst
Boston or New York or Kansas City or Atlanta or Minneapolis or Richmond
$72k-$109k/yr OnsiteFull Time
Federal Reserve System
Federal Reserve System: The central bank of the United States.
5+ YOEPerform business application configuration, testing, analysis and troubleshooting for payments systems; coordinate with customers and internal partners; 5+ years experience preferred; bachelor's degree or equivalent experience.
Microsoft Office Applications, Local Customer Directory (LCD), Account Management Information Systems (AMI), FedLine, FedPayments Manager (FPM), Fedwire Funds and Securities, FedNow
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Client Relationship Analyst
Atlanta, Georgia, United States
OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
High school diploma required; college degree preferred. Two or more years industry experience preferred. Strong client service, financial-products knowledge, advanced Microsoft Office skills, and organizational abilities required.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
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Product Analyst - Supplier Orchestration & Customer/Supplier Collaboration Solutions
Atlanta or Wayne or Oxford or Frankfurt
RemoteFull Time
Elemica
Elemica: Digital supply network platform for process manufacturing supply chains.
2+ YOE2–3 years SaaS product analysis experience; strong backlog prioritization, user story creation, data analysis, agile experience; bachelor’s in engineering/supply chain or equivalent; familiarity with supply chain order management and integration.
Jira, Confluence, Pendo, SAP ECC, S/4HANA, EDI, API
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2d
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Associate Leave of Absence Analyst
Atlanta, Georgia, United States
$25-$37/hr OnsiteFull Time
TriNet
TriNetNYSE: TNET: Provides human resources solutions for small and midsize businesses.
0+ YOEGeneral benefits knowledge preferred; fewer than 2 years of experience typical. Requires intermediate Microsoft Office skills, communication, problem-solving, analytical, organizational, and customer service abilities.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel, Salesforce, Perceptive Content
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2mo
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HRIS Analyst
McDonough, Georgia, United States
OnsiteFull Time
ALPLA
ALPLA: Manufactures rigid plastic packaging, closures, and recycled materials.
2+ YOE2+ years supporting HRIS/HR-payroll operations (UKG experience preferred), advanced Microsoft Excel, HR reporting and integrations, strong attention to data accuracy and customer service.
UKG, Microsoft Excel, EDI
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Associate Leave of Absence Analyst
Atlanta, Georgia, United States
$25-$37/hr OnsiteFull Time
TriNet
TriNetNYSE: TNET: Manages HR, payroll, and employee benefits for small businesses.
0+ YOEGeneral benefits knowledge preferred; typically less than 2 years of experience. Requires intermediate Microsoft Office proficiency, communication, problem-solving, analytical, critical-thinking, organizational, and customer service skills.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel, Salesforce, Perceptive Content
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Product Analyst
Atlanta or Ontario or Canada
$90k-$100k/yr RemoteFull Time
First Advantage
First AdvantageNASDAQ: FA: Provides employment background screening and digital identity verification services.
3+ YOE3+ years in customer implementations supporting enterprise B2B SaaS; experience with sales and client success engagement, customer-focused, strong interpersonal, able to work independently and manage high-volume implementation tasks.
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
LexisNexis Risk Solutions
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
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