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Customer Experience Analyst
New York, New York, United States
$70k-$110k/yr OnsiteFull Time
Provide first-line customer support for accounting customers, triage and resolve tickets, create knowledge base content, surface product issues, read logs and debug integrations, strong written communication and attention to detail.
2mo
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Customer Experience Analyst I
Troy, Michigan, United States
HybridFull Time
2+ YOEBachelor's degree or equivalent, minimum 2 years related customer experience, strong communication and organizational skills, proficiency in Microsoft Office/Excel and Oracle EBS, ability to work collaboratively and travel up to 25%.
Oracle EBS, Microsoft Office, Microsoft Excel
3d
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Customer Experience Ops & Insight Analyst
Westchester, Illinois, United States
OnsiteFull Time
3+ YOE3-5 years experience in customer experience/analysis or retail/service operations; strong analytical, communication, KPI and project management skills; familiarity with CRM/ticketing, VOC and process improvement methods; bachelor's preferred.
5d
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Customer Experience Analyst
Huntsville, Alabama, United States
$50k-$60k/yr OnsiteFull Time
0+ YOEAssociate or bachelor's in CS/MIS or 0–2 years technical support/MSP experience; foundational Windows and Microsoft Office 365 knowledge; Security+ preferred; strong communication and analytical skills.
Windows, Microsoft Office 365
3mo
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Customer Experience Analyst
St. Louis or Webster Groves
RemoteFull Time
1+ YOEBachelor's degree in data science/CS/social services/psychology/MIS required, valid driver\u0000s license and auto insurance, 1+ year data collection experience, proficiency with Microsoft Office and Qualtrics, ability to perform care calls and present findings. Must be 21+.
Qualtrics, Electronic Health Record (EHR), Microsoft Office
3w
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Analyst/Senior Analyst Customer Experience
Honolulu, Hawaii, United States
$48k-$132k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent; 3–8+ years customer experience/analytics or market research (level dependent). Experience with survey design, data analysis, dashboards, reporting, project management, and Microsoft Office required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Visio, Microsoft PowerPoint
1w
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Senior Customer Experience Analyst
Boston, Massachusetts, United States
$90k-$121k/yr HybridFull Time
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI
2d
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Sr. Customer Experience Data Analyst
United States
$84k-$105k/yr RemoteFull Time
5+ YOE5+ years in analytics or BI with strong SQL skills, experience with large operational datasets and warehouse/fulfillment environments, ability to generate customer-facing reporting and actionable insights.
SQL, WMS
1w
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Intern, Customer Experience Analyst - Fall 2026
Woodcliff Lake, New Jersey, United States
$25-$32/hr HybridFull Time, Internship
Currently enrolled in a bachelor’s or master’s program, US work authorization, minimum 3.0 GPA, analytical skills, Microsoft Office proficiency, Qualtrics experience preferred.
Microsoft Excel, Microsoft PowerPoint, Qualtrics
1mo
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Customer Analytics and Experience Analyst
Piscataway, New Jersey, United States
$70k-$108k/yr HybridFull Time
0+ YOEBachelor's in Business/Supply Chain, 0-2 years supply chain or customer data experience, hands-on with customer data or Google Sheets; strong communication and analytical skills.
DOMO, Sigma, SAP R/3, SAP APO, Python, Google Sheets
2w
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Senior Analyst, Customer Experience Analytics
Stamford or Chicago or Costa Mesa or Draper or San Francisco or Dallas or Phoenix or New York City or Boston or Cincinnati or St. Paul or Baltimore or Orlando or Alpharetta or Rapid City or Charlotte or Canton or Seattle or Bentonville
$85k-$140k/yr HybridFull Time
2+ YOEBachelor's or equivalent experience; 2+ years analytics experience (digital engagement preferred); experience with SAS, SQL, R or Python; strong communication, data storytelling, and warehouse analytics skills.
SAS, SQL, R, Python
3w
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Senior Customer Experience Operations Analyst
United States
$119k-$140k/yr RemoteFull Time
7+ YOE3+ Mgmt7+ years in analytics or operations analytics, 3+ years leading analytics programs; strong SQL, BI, forecasting, workforce planning, statistical analysis, and experience supporting contact centers or CX organizations.
SQL, Mode, Tableau, Sigma, Looker, Power BI, Zendesk, Retool, Snowflake
2d
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Patient Experience Analyst
Little Rock, Arkansas, United States
OnsiteTemporary
Bachelor's degree required; strong critical thinking, communication, and organizational skills; proficiency with Microsoft and Google Docs; customer service or healthcare administration experience preferred.
Microsoft, Google Docs
2d
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Sr. Customer Experience Data Analyst
United States
$84k-$126k/yr RemoteFull Time
OnTrac: Provides last-mile delivery services for e-commerce retailers.
5+ YOE5+ years in analytics/BI or operations analysis; expert-level SQL and large dataset analysis; familiarity with warehouse systems, WMS scan events, labor tracking; strong communication and problem-solving.
SQL, WMS
4d
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Customer Experience Market Analysis Analyst
Memphis, Tennessee, United States
$76k/yr OnsiteFull Time
0+ YOEBachelor's degree in business, engineering or related field; valid driver's license; 0–2 years data analytics experience; proficiency with Microsoft Word, Excel, PowerPoint, SharePoint and Power BI; quantitative and visualization skills; NIMS training within 1 year.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Power BI
1w
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Analyst II, Customer Experience Process (CCaaS/ServiceNow)
Malvern or Nashville
HybridFull Time
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
1d
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Account Experience Analyst, Health Plan
Sioux Falls, South Dakota, United States
$28-$44/hr OnsiteFull Time
2+ YOEAssociate degree required (business or related), 2+ years customer experience/account management experience (health insurance preferred); familiarity with healthcare regulations; strong communication and analytical skills.
2mo
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Sr Manager, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
6+ YOE3+ MgmtLead CX strategy and analytics; manage analysts; drive AI-enabled end-to-end installation experiences; 6+ years exp; MBA preferred.
Generative AI, Agentic AI, AI frameworks, Data storytelling
1mo
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
2mo
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Senior Analyst, Customer Experience
Atlanta, Georgia, United States
HybridFull Time
5+ YOEOversee VoC program, NPS and survey analytics, data quality, and cross-functional insights; 5-8 years preferred; Qualtrics experience; SQL/Python a plus.
Qualtrics, Excel, SQL, Python, Power BI, Tableau, Databricks
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