201 customer experience analyst jobs at 139 companies in California
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Senior Analyst, Customer Experience Analytics
Menlo Park, California, United States
$138k-$172k/yr HybridFull Time
4+ YOE4-6 years data analytics experience, strong SQL and Python skills, experience with dbt and Snowflake, ability to build user-facing analytics, and strong stakeholder communication; AI tooling experience preferred.
SQL, Snowflake, Python, dbt, Snowflake Cortex Code, Cortex Analyst, LLMs
1w
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Workplace Operations Experience Analyst
Sacramento, California, United States
$23-$50/hr OnsiteFull Time
2+ YOERequires 2+ years in professional customer service, hospitality, and audio visual or office technology support; strong communication, organization, problem-solving, teamwork, and technology skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
2mo
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Customer Engagement Analyst
California, United States
$80k-$130k/yr HybridFull Time
1+ YOE1–4 years in technical, analytical, or customer-facing roles; strong written communication; comfort with structured data (spreadsheets, basic SQL); ability to configure platforms, run analyses, and engage with enterprise customers.
Qualtrics, Medallia, Zendesk, SQL, MCP, LLM
1w
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Customer Support Analyst
Irwindale, California, United States
HybridFull Time
1+ YOEAt least 1 year researching and analyzing complex customer data. Preferred utility billing or assistance-program experience, advanced Microsoft Excel skills, reporting experience, and strong problem-solving and documentation skills.
Microsoft Excel, XLOOKUP, BoBj Reporting
1w
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Customer Support Analyst
Irwindale, California, United States
$25-$37/hr HybridFull Time
1+ YOERequires 1+ year researching, analyzing, and interpreting complex customer data. Preferred utility assistance, billing, collections, reporting, Excel, compliance, process improvement, and project experience.
Microsoft Excel, XLOOKUP, BoBj Reporting
1w
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Workplace Operations Experience Analyst
Sacramento, California, United States
$23-$50/hr OnsiteFull Time
2+ YOETwo years of professional customer service, hospitality, and audiovisual or office technology support experience; strong communication, organization, problem-solving, teamwork, and independent-work skills; ability to lift 50 pounds.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
4w
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Customer Operations Analyst — Japanese Langua
San Francisco, California, United States
$65k-$80k/yr RemoteFull Time
1+ YOEJapanese fluency, 1+ years customer or technical support experience, BS degree required (science preferred), Salesforce/ticketing experience, strong communication and analytical skills.
Salesforce, Claude AI, JIRA
1w
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Customer Success Support Analyst
United States or Fort Wayne or Waco or California
$40k-$52k/yr RemoteFull Time
2+ YOERequires 2+ years of customer service in financial services or support call centers, high school diploma, professional communication, problem-solving, adaptability, and U.S. work authorization without sponsorship.
6d
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Customer Service Analyst [40]
Glendale, California, United States
$20-$25/hr OnsiteFull Time
3+ YOEComputer proficiency, strong English writing and telephone skills, office or clerical experience, organization, accuracy, confidentiality, independent judgment, problem-solving, and knowledge of SRF teachings and principles.
1w
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Analyst/Associate, Agent Experience & Support-Non Exempt
Greenbrae, California, United States
$32-$34/hr OnsiteFull Time
2+ YOERequires 2–3 years in customer service, training, office management, hospitality, or operations. Real estate, live or remote training, and enterprise technology experience are preferred.
Zendesk, Salesforce, Confluence
4w
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Analyst, Customer Trust
San Francisco, California, United States
$95k-$142k/yr HybridFull Time
3+ YOE3+ years in information security/customer trust/TPM or security consulting, audit experience, strong customer service and communication, 1-2+ years using AI/automation, and metrics/reporting skills.
AI
3w
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Customer Trust Analyst
Santa Clara, California, United States
$126k-$189k/yr OnsiteFull Time
2+ YOE2–5 years in customer trust/GRC/security assurance; knowledge of SOC 2, ISO/IEC 27001, NIST CSF, GDPR; strong technical writing, cross-functional collaboration, and problem-solving; generative AI or automation experience desirable.
SOC 2, ISO/IEC 27001, NIST CSF, GDPR, generative AI
1mo
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Customer Insights Analyst
Dallas or San Francisco or London or Europe or Asia or Japan or Australia or Korea or Thailand
$80k-$110k/yr HybridFull Time
3+ YOE3+ years analytics or related experience; strong SQL, Tableau, and Excel skills; experience with customer journey analytics, cross-functional influence, critical thinking, and presenting insights to stakeholders.
SQL, Tableau, Microsoft Excel
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
1mo
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Customer Data Analyst
San Francisco or Austin
HybridFull Time
2+ YOE2+ years in data analytics/engineering or similar; strong SQL, Python, dashboarding, data validation, and stakeholder communication; experience with cloud data infrastructure, dbt, and modern dev practices.
Databricks, dbt, Dagster, AWS, Claude Code, SQL, Python, Git
1w
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Customer Demand Analyst
Hamilton or Poway or Mooresville
OnsiteFull Time
Bachelor's degree in business or related field; analytical and communication skills; ERP experience, preferably SAP, with MRP knowledge; materials management, production planning, and inventory control expertise.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, MRP, S&OP, JIT, EAP
1mo
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Workplace Experience Systems Analyst
Los Angeles, California, United States
$75k-$90k/yr HybridFull Time
3+ YOE3+ years knowledge management experience managing ServiceNow knowledge bases, 3+ years computer-based customer support, high school diploma or equivalent, strong Microsoft Office skills, ServiceNow/SharePoint/HTML/iManage familiarity.
ServiceNow, SharePoint, HTML, iManage, Microsoft Office
1mo
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Analyst, GTM Customer Intelligence
San Francisco or New York City or Seattle or United States
$127k-$182k/yr RemoteFull Time
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
SQL, Looker, Tableau, Salesforce, Gainsight, Vitally, ChurnZero, LLMs
1mo
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Customer Operations Claims Analyst
Walnut Creek, California, United States
$105k-$115k/yr HybridFull Time
3+ YOE3+ years supply chain/customer operations/logistics experience in CPG; knowledge of deductions, chargebacks, OTIF disputes, transportation claims; strong analytical, cross-functional problem-solving skills; experience with ERP, Excel/Google Sheets, and claim management tools.
ERP systems, Microsoft Excel, Google Sheets, claim management tools
2d
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Analyst I
San Francisco County or San Francisco or West Sacramento
$4k-$6k/mo OnsiteFull Time
Requires California civil service Analyst I eligibility and demonstrated analytical, data analysis, recommendation, customer service, and administrative support abilities.
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