3,267 customer experience associate jobs at 592 companies in Needham, MA

2mo
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Customer Experience Specialist
Manchester, New Hampshire, United States
OnsiteFull Time
Mobius Mobility
Mobius Mobility: Manufactures the iBOT Personal Mobility Device for individuals with disabilities.
2+ YOEAssociate degree or 2+ years in customer service; strong communication; experience with disability clients preferred; organized; computer proficient; valid driver’s license.
CRM software, Office suite
1mo
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Customer Experience Coordinator
Attleboro, Massachusetts, United States
$17-$18/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtMinimum 1 year retail and 6 months leadership experience. Flexible availability including nights and weekends. Strong merchandising, multitasking, communication, organizational skills; ability to train associates and handle customer issues.
POS
1w
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Customer Experience Lead - Full Time
Bridgewater, Massachusetts, United States
$17/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Deliver excellent customer service, lead front-end operations, coach associates, manage transactions, and maintain merchandising and recovery standards; retail experience preferred; flexible to work nights/weekends/holidays.
1mo
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Retail Customer Experience Associate, Auburn - Part Time
Auburn, Massachusetts, United States
$17-$24/hr OnsitePart Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Flexible availability including days, evenings, weekends and holidays; strong communication and selling skills; ability to use handheld devices and cash register; able to lift 25 lbs and stand for long periods; 2 years selling/customer experience preferred.
My Client, cash register, handheld equipment, social media
1w
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Client Experience Associate
Burlington, Massachusetts, United States
$41k-$68k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
0+ YOEProvides customer service in-branch, processes transactions, educates customers on products, identifies sales opportunities; typically requires less than one year related experience and no degree.
3w
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Payment Experience Associate, Spanish/Portuguese (Customer Support)
Boston, Massachusetts, United States
$40k-$52k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
3+ YOEBilingual (English + Spanish or Portuguese), 3+ years customer support experience (banking/payments a plus), ability to work US Pacific business hours, strong communication, empathy, and problem-solving skills.
WeChat, WhatsApp
2w
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Customer Experience Specialist (Sales Associate) - Boston
Boston, Massachusetts, United States
$21-$25/hr OnsiteFull Time, Part Time
The RealReal
The RealRealNASDAQ: REAL: Online marketplace for authenticated luxury resale and consignment.
1+ YOE1+ year retail/customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong sales, problem-solving, organizational, and communication skills.
Google Suite, Salesforce, Mac iOS
1mo
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Patient Experience & Customer Service Coordinator
Danvers, Massachusetts, United States
$28-$34/hr OnsitePart Time
MFM Health
MFM Health: Delivers comprehensive primary, specialty, and urgent medical care.
3+ YOEAssociate degree (or equivalent experience) and 3+ years in patient relations/customer service or related field; strong communication, conflict resolution, data analysis, HIPAA compliance, proficiency with Microsoft Office and Athenahealth; ability to manage escalations and reporting.
Athena customer service inbox, Athenahealth, Microsoft Office
4w
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Client Experience Associate (Insurance)
Merrimac, Massachusetts, United States
$27-$30/hr OnsitePart Time
Agent Vista
Agent Vista: An insurance agency consolidator utilizing AI to modernize agency operations.
Customer-service oriented candidate; eager to learn insurance, organized, detail-oriented, comfortable with technology, able to handle payments, RMV transactions, record keeping, phone and email communication.
AVa, CRM, agency management software, Registry of Motor Vehicles (RMV)
2w
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Guest Experience Associate - Entertainment Venue
Natick, Massachusetts, United States
$18/hr OnsiteFull Time
Level99
Level99: Adult social gaming venue with physical challenges and dining.
1+ YOEFlexible availability including days, nights, weekends and holidays; must be 18+; able to stand long periods and lift up to 50 lb; strong verbal communication and customer-service skills; POS operation and guest-facing experience preferred.
POS
1w
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Customer Experience Supervisor I - Dartmouth Mall
North Dartmouth, Massachusetts, United States
$22-$28/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
Point of Sale, Mobile Point of Sale
1mo
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Golf Experience Associate
Boston, Massachusetts, United States
$10/hr OnsitePart Time
Five Iron Golf
Five Iron Golf: Operates indoor golf simulation venues with bar and restaurant services.
0+ YOEProvide guest hosting and customer service, operate golf simulator technology, sell and cross-sell offerings, verify legal drinking age, obtain food/beverage handling certification, lift up to 50 lbs, and stand for long periods.
1w
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Customer Service Associate
New Bedford, Massachusetts, United States
$16-$16/hr OnsitePart Time
Dollar Tree
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
High school diploma preferred, retail or customer service experience preferred, ability to lift 30–50 lbs, strong communication, organization, and customer service skills.
1mo
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Customer Success Associate
Braintree, Massachusetts, United States
$60k-$75k/yr OnsiteFull Time
Symmons
Symmons: Manufacturer of professional-grade plumbing fixtures and control valves.
Bachelor's degree required; customer success or related experience preferred (1+ year). Must have strong customer empathy, written/verbal communication, technical aptitude for software/firmware, and ability to travel up to 10%.
Zoom, Microsoft Teams
1w
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Customer Service Associate
Manchester, New Hampshire, United States
$15-$18/hr OnsitePart Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Fluent English, willingness to work flexible schedule including evenings and weekends; customer service or retail experience preferred.
Picture Care Plus
1mo
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Customer Account Associate
Waltham, Massachusetts, United States
$65k-$75k/yr HybridFull Time
Welch's
Welch's: Produces and markets fruit-based juices, jellies, and snacks.
2+ YOEHigh school diploma required; 2+ years business experience in operations, supply chain, or customer service; proficiency in Microsoft Excel; familiarity with Oracle or Infor a plus.
Microsoft Excel, Oracle, Infor
2d
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Customer Relations Associate
Southbridge, Massachusetts, United States
$20-$21/hr OnsiteFull Time
PeoplesBank
PeoplesBank: Providing personal and business banking services in New England.
0.25+ YOEProvide courteous customer service, process routine banking transactions, maintain operational accuracy, and support branch operations; high school diploma and brief cash-handling experience required.
4d
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Customer Service Associate
Marlborough, Massachusetts, United States
$17/hr OnsiteFull Time, Part Time
Raising Cane's
Raising Cane's: Fast-food chain specializing in chicken finger meals.
Provide fast, friendly customer service in a high‑pace restaurant, lift up to 50 lbs, communicate clearly, be 16+ and punctual; paid training provided.
1w
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Customer Service Associate
Lawrence, Massachusetts, United States
$15-$16/hr OnsitePart Time
Laundry Capital
Laundry Capital: Operator of commercial laundromat facilities.
Provide customer service, assist with machines and laundry cards, operate cash register/POS, maintain store cleanliness, handle retail sales, and follow company policies; must be 18+.
cash register, point of sale computer
2w
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Financial Customer Associate - Merrimack
Merrimack, New Hampshire, United States
HybridFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
1+ YOECustomer-service oriented with strong communication, empathy, basic technology proficiency; minimum 1 year customer service experience; high school diploma/GED required.