3,438 customer experience associate jobs at 625 companies in Upton, MA
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Customer Experience Associate
Chicopee, Massachusetts, United States
$15/hrOnsitePart Time
Army & Air Force Exchange Service: Multichannel retailer serving U.S. military installations and personnel worldwide.
Provide excellent customer service, assist customers, process transactions, maintain merchandise, basic computer skills, high school diploma or equivalent; retail experience preferred.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, leadership and associate coaching ability, communication and problem-solving skills, organization, flexibility, and willingness to work nights, weekends, and holidays.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
0+ YOEProvides customer service in-branch, processes transactions, educates customers on products, identifies sales opportunities; typically requires less than one year related experience and no degree.
Worcester Art Museum: Operates an art museum with exhibitions and educational programs.
Customer service, POS and cash-handling experience, clear communication, reliability, weekend availability, some evening availability, and age 21 or older required.
Customer Experience Specialist (Sales Associate) - Boston
Boston, Massachusetts, United States
$21-$25/hrOnsiteFull Time, Part Time
The RealRealNASDAQ: REAL: Online marketplace for authenticated luxury resale and consignment.
1+ YOE1+ year retail/customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong sales, problem-solving, organizational, and communication skills.
MFM Health: Delivers comprehensive primary, specialty, and urgent medical care.
3+ YOEAssociate degree (or equivalent experience) and 3+ years in patient relations/customer service or related field; strong communication, conflict resolution, data analysis, HIPAA compliance, proficiency with Microsoft Office and Athenahealth; ability to manage escalations and reporting.
Athena customer service inbox, Athenahealth, Microsoft Office
Level99: Adult social gaming venue with physical challenges and dining.
1+ YOEFlexible availability including days, nights, weekends and holidays; must be 18+; able to stand long periods and lift up to 50 lb; strong verbal communication and customer-service skills; POS operation and guest-facing experience preferred.
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
Member Experience Associate – Retro Fitness Cambridge (Part-Time)
Cambridge, Massachusetts, United States
$16-$18/hrOnsitePart Time
Momentum Enterprises: Multi-brand operator of family fitness and entertainment centers.
Outgoing, reliable front-desk associate available weekends; able to learn systems; CPR/AED preferred; comfortable with member check-ins, scheduling, payments, and in-person customer service.
Retro Fitness: A fitness center operator offering strength, cardio, training, and wellness amenities.
Customer service and sales skills; clear professional communication; sales, retail, or hospitality experience helpful; active CPR/AED certification preferred; background screening required.
Five Iron Golf: Operates indoor golf simulation venues with bar and restaurant services.
0+ YOEProvide guest hosting and customer service, operate golf simulator technology, sell and cross-sell offerings, verify legal drinking age, obtain food/beverage handling certification, lift up to 50 lbs, and stand for long periods.
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
Customer success experience with CRM proficiency, strong verbal/written communication, intermediate problem-solving, basic analytics, and collaboration to support onboarding, renewals, and customer engagement.
Laundry Capital: Operator of large-format retail laundromat facilities.
Professional customer communication, issue resolution, task completion, teamwork, flexibility, and ability to stand for 8+ hours and lift 35 pounds; customer service or retail experience preferred.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Provide courteous checkout and customer service, work flexible schedule including evenings/weekends; retail experience preferred (six months), Walgreens experience preferred.
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
High school diploma preferred, retail customer-service experience preferred, able to lift 30–50 lbs, strong communication, organization, and problem-solving skills.
PeoplesBank: Providing personal and business banking services in New England.
0.25+ YOEProvide courteous customer service, process routine banking transactions, maintain operational accuracy, and support branch operations; high school diploma and brief cash-handling experience required.
Symmons: Manufacturer of commercial and residential plumbing products and valves.
1+ YOEBachelor's degree required, 1+ years customer success/account management or related experience preferred; strong communication, empathy, technical aptitude for software/firmware, and ability to track retention metrics; travel up to 10%.