59 customer experience director jobs at 43 companies in Bonsall, CA
3mo
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Director, Oncology Customer Experience
San Diego, California, United States
$151k-$269k/yr OnsiteFull Time
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Salesforce, LIS, CRM, Data Analysis
2w
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Director of Guest Experience
Laguna Beach, California, United States
$90k-$100k/yr OnsiteFull Time
Provide personalized luxury guest experiences, craft memorable interactions, and lead guest experience operations in an oceanfront resort setting.
1w
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
3w
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Director, Customer Success Center
Irvine, California, United States
$140k-$190k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success or contact center management, 5+ years supervising teams, experience selling technical products, CRM/CCaaS familiarity, bachelor\u0002s degree, strong communication and analytics skills.
CRM, CCaaS
2w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1mo
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
4w
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Director Customer Supply Chain Optimization
Irvine, California, United States
$143k-$229k/yr RemoteFull Time
10+ YOEBachelor's degree, 10+ years supply chain experience with people leadership, experience in cross-functional projects, travel up to 25%, Lean Practitioner/CSCP preferred, food/manufacturing experience desirable.
4d
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Director, CX Strategy & Engagement
Irvine, California, United States
$184k-$294k/yr HybridFull Time
10+ YOE10+ years in customer experience, insights, CRM, digital engagement, marketing technology, product management, or transformation; CX leadership experience and a bachelor's degree required, with MBA preferred.
Salesforce Marketing Cloud, CRM
4d
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Director, CX Strategy & Engagement
Irvine, California, United States
$184k-$294k/yr HybridFull Time
10+ YOERequires 10+ years in customer experience, insights, CRM, digital engagement, marketing technology, product management, or transformation; CX leadership, Salesforce Marketing Cloud, and strategic planning experience.
Salesforce Marketing Cloud, CRM
1w
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Director of Banquets
Newport Beach, California, United States
$115k-$125k/yr OnsiteFull Time
Prior Director of Banquets or Banquet Manager experience, staff supervision, strong communication, customer service, budgeting knowledge, flexible weekend and holiday availability, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, LinkedIn Learning
1w
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Director of Operations and Customer Service
Irvine, California, United States
$80k-$110k/yr OnsiteFull Time
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
5+ YOE2+ MgmtRequires 5+ years of progressive operations leadership, 2+ years directing managers and distributed teams, financial management experience, and a bachelor's degree in engineering, supply chain, operations, business, logistics, or related field.
Lean, Six Sigma, FSM, ERP, WMS, TMS, CRM, AI
4w
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Director of Customer Long-term Success and Loyalty - Acton, MA / San Diego, CA (Hybrid)
Acton or San Diego
$187k-$281k/yr HybridFull Time
15+ YOEBachelor's degree preferred, 15 years in customer success/experience or related fields, proven cross-functional leadership, strong analytical and program management skills, experience with lifecycle programs and driving retention.
Customer Data Platform (CDP), NPS
5d
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Delivery Director
United States or San Francisco or Irvine or Norcross or Plano or New York City or Atlanta or San Jose
RemoteFull Time
Bachelor's degree or equivalent experience; multi-client MSP operations and customer management experience; IT service management expertise; ITIL training to Expert status; U.S. work authorization.
ITIL
1w
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Sales Director
March Air Reserve Base, California, United States
OnsiteFull Time
Sales experience is not specified; requires relationship-building, customer service, computer skills, health screening, background clearance, and first aid certification or completion within 30 days.
Computer software
1mo
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ YOE3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Bachelor's degree preferred or equivalent education and experience. Requires communication, customer service, personnel management, and computer skills.
Microsoft Word, Microsoft Excel, HIPAA, PHI
1w
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Hotel and Park Director Of Operations
San Diego, California, United States
$110k-$125k/yr FieldFull Time
7+ YOERequires 7+ years of progressive hospitality or high-volume service operations leadership, experience leading managers and large teams, and expertise in labor management, scheduling, budgeting, client relations, and performance improvement.
2w
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Community Sales Director
Newport Beach, California, United States
FieldFull Time
1+ YOERequires 1+ year related sales experience, valid driver's license, customer service, financial, computer, organizational, confidentiality, and multitasking skills; bachelor's degree preferred.
5d
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Math Learning Center Director
San Diego, California, United States
$85k-$130k/yr OnsiteFull Time
Requires leadership or management experience, strong sales and customer relationship skills, math proficiency, and passion for working with students. A bachelor's degree and Mathnasium experience are preferred.
2w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
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